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Podcasts
Defining the Future of Work With USC Annenberg’s Fred Cook 
24 September 2024
Defining the Future of Work With USC Annenberg’s Fred Cook
by: Fred Cook and Matt Tidwell, Ph.D., APR

In the latest PodCatalyst episode, Matt Tidwell and Fred Cook discuss how remote and hybrid work are transforming corporate culture, management dynamics, and training gaps for early career professionals.

Business Acumen
The Power of Communication on the Frontlines: A Call to Action for Crisis Management 
24 September 2024
The Power of Communication on the Frontlines: A Call to Action for Crisis Management
by: Jessica Nuñez

The Uvalde tragedy revealed how poor communication can escalate a crisis. Discover key steps to build a proactive, transparent crisis communication plan that fosters trust, accountability and resilience in high-pressure situations.

Business Acumen
Be Aware and Prepared: Emergency Management Preparedness for Communicators 
18 September 2024
Be Aware and Prepared: Emergency Management Preparedness for Communicators
by: Caterina Valentino, Ph.D., MBA, MPA

Shift from reactive crisis management to proactive emergency management within your organization. Learn how communication, coordination and collaboration within a structured framework can improve your disaster response and recovery.

Business Acumen
The Power of Influence: Shaping Our Lives, Workplaces and Culture 
16 September 2024
The Power of Influence: Shaping Our Lives, Workplaces and Culture
by: Charlene SanJenko

Influence impacts everything from our daily self-talk to the way leaders like Beyoncé and Simone Biles shape culture. Learn how effective communication at personal, team and societal levels can create lasting, positive change.

Innovation
Raising AI Communication Professionals 
10 September 2024
Raising AI Communication Professionals
by: Adrian Cropley and Bonnie Caver

AI is revolutionizing communication roles, automating entry-level tasks and shifting the focus to strategic and ethical expertise. Learn how the next generation of professionals must be ready to lead in an AI-driven future.

Gold Quill
Cybersecurity: Making One City More Resilient With a Gold Quill Mindset 
9 September 2024
Cybersecurity: Making One City More Resilient With a Gold Quill Mindset
by: Gordon Laird

Faced with rising cybercrime, the City of Calgary launched an innovative cybersecurity training for 17,000 employees, using playful tactics and IABC Gold Quill strategies. Discover how a creative approach built a human firewall against cyber threats.

Career Roadmap
Reclaim Your Balance: How to Combat Burnout With Self-Care, AI and Boundaries 
5 September 2024
Reclaim Your Balance: How to Combat Burnout With Self-Care, AI and Boundaries
by: Nikki Roberson and IABC Staff

In this video resource, Nikki Roberson, a seasoned communication professional and IABC Atlanta Chapter member, breaks down the reality of burnout and offers practical strategies to manage it.

Innovation
Raising AI: Circle of Fellows No. 107 
3 September 2024
Raising AI: Circle of Fellows No. 107
by: Shel Holtz, SCMP, ABC, IABC Fellow

Join us for Circle of Fellows episode 107, where IABC Fellows discuss how generative AI is being used in communication strategies, its impact on the industry and key lessons learned.

Podcasts
In Under 10: Getting the C-Suite’s Take on Comms 
28 August 2024
In Under 10: Getting the C-Suite’s Take on Comms
by: Joe Spratt

In the latest PodCatalyst episode, Joe Spratt of McKinsey & Company discusses the future of communications, key report findings and the evolving role of communicators.

Innovation
Harnessing AI for Real-time Crisis Communications 
22 August 2024
Harnessing AI for Real-time Crisis Communications
by: Soumik Roy

AI is revolutionizing crisis management with real-time data, sentiment tracking and chatbots, enabling quicker, more effective responses. Discover how organizations are using these tools to safeguard their reputation.

Business Acumen
Human Resources and Internal Comms: The Winning Partnership 
7 August 2024
Human Resources and Internal Comms: The Winning Partnership
by: Christina Chase

Learn how a strategic partnership between human resources and internal communications can enhance employee engagement, improve leadership development and strengthen organizational collaboration.

Gold Quill
People-driven Success: Lessons From a Landmark Campaign 
6 August 2024
People-driven Success: Lessons From a Landmark Campaign
by: Zach Zimmel

Explore how human stories and authentic connections fueled the '75 Years of Belonging' campaign for Community Living Toronto, achieving remarkable success and community impact.

Business Acumen
How to Structure and Lead a Communications Team: Circle of Fellows No. 106 
2 August 2024
How to Structure and Lead a Communications Team: Circle of Fellows No. 106
by: Shel Holtz, SCMP, ABC, IABC Fellow

Join us for Circle of Fellows episode 106, with an international panel of IABC Fellows discussing how to structure and lead effective organizational teams in today’s global landscape.

Podcasts
Overheard at World Conference 
25 July 2024
Overheard at World Conference
by: IABC Staff

At IABC's World Conference in Chicago, we captured attendees' aha moments on AI, accessibility, hiring and training future comms pros. Tune into PodCatalyst for insights from your IABC peers! 

Business Acumen
When Should You Engage the Internal Communications Team? 
23 July 2024
When Should You Engage the Internal Communications Team?
by: Jamie Bell

Struggling with too much or too little content in internal communications? Learn to streamline requests, manage tasks efficiently and engage leadership for better messaging.

Gold Quill
Gold Quill Spotlight: Helping Farmers Look Up and Live 
16 July 2024
Gold Quill Spotlight: Helping Farmers Look Up and Live
by: Heather Johnson, CMP

SaskPower, Saskatchewan’s primary electricity provider, launched a farm safety campaign to protect its customers from the dangers of electricity. Discover how they significantly increased safety awareness and practices among farmers.

Career Roadmap
Meet the 2024 Class of IABC Fellows: Circle of Fellows No. 105 
9 July 2024
Meet the 2024 Class of IABC Fellows: Circle of Fellows No. 105
by: Shel Holtz, SCMP, ABC, IABC Fellow

In this special Circle of Fellows episode, you’ll meet the 2024 class of IABC Fellows as they discuss their career paths and views on the day’s pressing communication issues.

Business Acumen
Unmasking Imposter Syndrome, Empowering Communicators’ Best Selves 
8 July 2024
Unmasking Imposter Syndrome, Empowering Communicators’ Best Selves
by: Ali Ryan

Creativity is vital for communicators, but self-doubt can overshadow it. Ali Ryan, founder of CULTR., explores imposter syndrome and how to overcome its grip. Learn to tackle the four P's: people-pleasing, perfectionism, paralysis and procrastination.

Innovation
Did This Author’s Work Hold Up to an AI Summary Tool? 
3 July 2024
Did This Author’s Work Hold Up to an AI Summary Tool?
by: IABC Staff and Nicki C. Kastellorizios-Lee
In her recent Catalyst article, Nicki Kastellorizios-Lee stressed crafting AI-friendly messages to retain "readworthy" quality. In a true move of “practicing what you preach,” she ran her article through Microsoft Copilot and asked it to share a summary here.
Innovation
Readworthy Communications in the Era of AI Summaries 
3 July 2024
Readworthy Communications in the Era of AI Summaries
by: Nicki C. Kastellorizios-Lee

By mastering the art of clear and meaningful communication and embracing generative AI, writers can ensure their messages captivate and resonate with audiences, maintaining their "readworthy" status.

Podcasts
In Under 10: Deciphering Misinformation With Candace Denison 
2 July 2024
In Under 10: Deciphering Misinformation With Candace Denison
by: Candace Denison

In this episode of PodCatalyst, we sit down with Candace Denison, communications and engagement manager at Rocky View County, to discuss misinformation and the role of the communicator.

Innovation
16 Things We Learned at IABC World Conference 2024 
27 June 2024
16 Things We Learned at IABC World Conference 2024
by: IABC Staff

Need a refresher or missed out on the excitement in Chicago? The Catalyst team has got you covered with key takeaways from some of the experts we heard from at World Conference 2024.

Gold Quill
Turning a New Page on Recycling Books: A Gold Quill Spotlight 
21 June 2024
Turning a New Page on Recycling Books: A Gold Quill Spotlight
by: Katya Irwin

This is a story about how a small city confronted a goliath issue, saving taxpayers from hefty penalties and diverting 51,000 pounds of books from the landfill — setting a new standard for sustainability.

Business Acumen
#MoreFromMedia — A Call to Return to the Sacred Art of Storytelling 
19 June 2024
#MoreFromMedia — A Call to Return to the Sacred Art of Storytelling
by: Charlene SanJenko

Learn how marketers, brand strategists and communicators can elevate their practices, connect deeply with audiences and drive impactful change with the power of media storytelling.

Podcasts
Leaning in to Neurodiversity and Flexibility With Becca Chambers 
13 June 2024
Leaning in to Neurodiversity and Flexibility With Becca Chambers
by: Becca Chambers

Tune in for this episode that will help you think differently about the way you approach professional development, embracing diversity in the workplace and personal branding with Becca Chambers of ControlUP.

Business Acumen
Communication Created the Opportunity for Me To Turn Trauma Into My Super Power 
10 June 2024
Communication Created the Opportunity for Me To Turn Trauma Into My Super Power
by: Katie Bennett-Stenton

Our roles empower us to champion mental health as a moral imperative and a business strategy. Discover how investing in mental health yields economic returns and boosts societal well-being.

Business Acumen
Communication Ethics: Circle of Fellows No. 104 
5 June 2024
Communication Ethics: Circle of Fellows No. 104
by: Shel Holtz, SCMP, ABC, IABC Fellow

Amidst the escalating use of artificial intelligence (AI), the urgency to maintain ethical standards in communication has become more pronounced. Join four IABC Fellows as they discuss the ethical dilemmas confronting communicators.

Podcasts
In Under 10: What Does Taylor Swift Have to Do With Your Comms Strategy? 
29 May 2024
In Under 10: What Does Taylor Swift Have to Do With Your Comms Strategy?
by: Emily Caister

In the latest installment of In Under 10, we talk to Emily Caister about what communicators can learn from Taylor Swift’s marketing mastery.

Business Acumen
USC Annenberg Global Communication Report Highlights ‘Balancing Act’ Communicators Must Play 
22 May 2024
USC Annenberg Global Communication Report Highlights ‘Balancing Act’ Communicators Must Play
by: Kristin Frankiewicz

Communicators and organizations navigate a polarized world, balancing corporate activism and stakeholder expectations with the risks of remaining silent on critical issues.

Business Acumen
Communication Creates Compassion to Catalyze Change 
16 May 2024
Communication Creates Compassion to Catalyze Change
by: Arlene Amitirigala

Explore how professional communicators can leverage compassion to overcome challenges, foster well-being and drive positive organizational change.

Podcasts
Listening Leads to Understanding, a Prize Worth Fighting For: A Conversation With Julian Treasure 
8 May 2024
Listening Leads to Understanding, a Prize Worth Fighting For: A Conversation With Julian Treasure
by: Julian Treasure

Julian Treasure on this episode of PodCatalyst highlights the importance of listening in today's world, discussing its impact on business and well-being and offering tips for improving relationships through active listening.

Business Acumen
Bridging the Listening Gap: The Role of the Communicator in Supporting Employee Well-Being 
6 May 2024
Bridging the Listening Gap: The Role of the Communicator in Supporting Employee Well-Being
by: Mike Pounsford

Enhancing organizational listening is crucial for communicators. With a diverse toolkit, we can bridge gaps, elevate employee experience and provide invaluable insights to leadership.

Business Acumen
A Case for Slow Communication 
3 May 2024
A Case for Slow Communication
by: Ekin Yasin, Ph.D.

By embracing a slower approach to organizational communication, we can escape the perpetual race and potentially uncover opportunities for growth and development.

Business Acumen
Cognitive Biases in Communication: To Stay, Slay or Silence 
3 May 2024
Cognitive Biases in Communication: To Stay, Slay or Silence
by: Catherine Fisette, MA, ABC

Unpack cognitive biases in communication. Use empowering mental models, avoid coercion and dismantle divisive shortcuts for inclusive interactions in this World Conference session preview. 

Business Acumen
Is It Worth the Time and Effort To Get a Professional Communication Certification: Circle of Fellows No. 103 
2 May 2024
Is It Worth the Time and Effort To Get a Professional Communication Certification: Circle of Fellows No. 103
by: Shel Holtz, SCMP, ABC, IABC Fellow

Four distinguished IABC Fellows discussed the myriad benefits of earning the CMP or SCMP certification offered through the Global Communication Certification Council (GCCC) in this latest installment of Circle of Fellows. 

Career Roadmap
Get to Know 2 New IABC Fellows: Celebrating Excellence in Communication 
25 April 2024
Get to Know 2 New IABC Fellows: Celebrating Excellence in Communication
by: Andrea Greenhous, IABC Fellow, Juli Holloway, SCMP, IABC Fellow

Earlier this year, we proudly extended a warm welcome to the 2024 IABC Fellow cohort. Get to know two of this year’s Fellows, Andrea Greenhous and Juli Holloway, in their own words below.

Podcasts
In Under 10: TikTok, Policy and Losing Community 
25 April 2024
In Under 10: TikTok, Policy and Losing Community
by: Lenny Zaleski and Jodi Lack

In this edition of In Under 10, we sat down with two members of IABC’s Student and Early Career SIG, to get their perspective on why communicators should pay attention to the potential ban on TikTok and more. 

Business Acumen
The Importance of Accessibility in PR and Communications 
22 April 2024
The Importance of Accessibility in PR and Communications
by: Matisse Hamel-Nelis, ADS, CPACC

Unlock the secrets to expanding your brand's reach, enhancing reputation and captivating diverse audiences through the power of digital accessibility in PR and communications.

Career Roadmap
Inside the Minds of Excellence: An Interview With 4 Master Communicators 
18 April 2024
Inside the Minds of Excellence: An Interview With 4 Master Communicators
by: Stephanie Thomas

The MC designation, IABC Canada's highest honor, celebrates professionals for their contributions to communication standards. The four newest members share insights into their impact, advice and passion for the field.

Podcasts
In Under 10: Understanding Digital Accessibility With Matisse Hamel-Nelis 
11 April 2024
In Under 10: Understanding Digital Accessibility With Matisse Hamel-Nelis
by: Matisse Hamel-Nelis, ADS, CPACC

In the latest installment of In Under 10, Matisse Hamel-Nelis walks us through the basics of understanding digital accessibility, recent examples of well-known brands that have gotten into hot water for not following standards and more. 

Business Acumen
Preparedness Is Key as the Crisis ‘Golden Hour’ Disappears 
9 April 2024
Preparedness Is Key as the Crisis ‘Golden Hour’ Disappears
by: David Whitely

In crises, the first moments are vital for narrative control. With social media and instant news, organizations must respond rapidly and adaptively. Learn how to stay prepared for your next crisis.

Career Roadmap
Research, Plan and Manage Your Communication Career: Circle of Fellows No. 102 
4 April 2024
Research, Plan and Manage Your Communication Career: Circle of Fellows No. 102
by: Shel Holtz, SCMP, ABC, IABC Fellow

Maintain a flexible approach to professional growth by tuning into episode 102 as Fellows explore key topics essential for communication professionals at any career stage.

Business Acumen
Crisis Resilience: Coping With Wicked Messes in Uncertain Times 
2 April 2024
Crisis Resilience: Coping With Wicked Messes in Uncertain Times
by: Natalia Smalyuk

Ahead of her upcoming IABC World Conference 2024 session, author Natalia Smalyuk offers strategies for enhancing crisis management preparedness and fostering a proactive mindset in uncertain times.

Career Roadmap
‘Change Is Not One-Size-Fits-All’: A Q&A With ACMP President Rich Batchelor 
27 March 2024
‘Change Is Not One-Size-Fits-All’: A Q&A With ACMP President Rich Batchelor
by: IABC Staff

In an insightful Q&A with Rich Batchelor, president of ACMP, the partnership between IABC and ACMP underscores the importance of tailored strategies and adaptability in navigating successful change management.

Innovation
TikTok and Policy: Losing Community 
26 March 2024
TikTok and Policy: Losing Community
by: Lenny Zaleski

The Potential TikTok ban challenges communication pros to adapt to evolving policies, emphasizing the need for flexible engagement across diverse platforms to maintain community building efforts.

Podcasts
‘Leadership Is an Act of Extended Storytelling’: A World Conference Preview With Oscar Munoz, Former United Airlines CEO and Chairman 
25 March 2024
‘Leadership Is an Act of Extended Storytelling’: A World Conference Preview With Oscar Munoz, Former United Airlines CEO and Chairman
by: Oscar Munoz

Oscar Munoz addressed employee fatigue and public perception issues at United Airlines through a listening tour, leading to positive changes in his tenure as CEO and chairman. 

Innovation
2024 State of Comms: 7 Reports and Studies We’re Keeping an Eye On 
22 March 2024
2024 State of Comms: 7 Reports and Studies We’re Keeping an Eye On
by: IABC Professional Development & Content Committee

As Q1 2024 concludes, the IABC Professional Development & Content Committee has tracked vital reports for communicators. Here's a snapshot of seven key reports to guide your planning for the year.

Business Acumen
Leading Through Change: Why Executives Need to Communicate Effectively 
20 March 2024
Leading Through Change: Why Executives Need to Communicate Effectively
by: Soumik Roy, MBA, PMP, CCMP, CMP

Discover practical leadership strategies for effective change communication, empowering executives to guide their teams through organizational transformations with confidence.

Business Acumen
The PR Silence Around Princess Kate’s Well-being Fuels Frenzy About Photo Mishap 
15 March 2024
The PR Silence Around Princess Kate’s Well-being Fuels Frenzy About Photo Mishap
by: Terry Flynn and Alex Sévigny

While some might consider the brouhaha surrounding Kate Middleton's alleged photo editing mishap a tempest in a teapot, it teaches an important lesson on the value of employing strategic public relations counsel to build trust and transparency and avoid creating a media crisis.

Business Acumen
Getting Your Communications Right During a Change 
13 March 2024
Getting Your Communications Right During a Change
by: Wemimo Onikan

Dive into the art of seamless change communication and discover strategies to boost engagement, secure buy-in and confidently navigate organizational transformations.

Podcasts
PR Education: What Does the Next Generation Need to Succeed? 
8 March 2024
PR Education: What Does the Next Generation Need to Succeed?
by: Matt Tidwell, PhD, APR, Pamela Bourland-Davis, PhD, Elizabeth L. Toth, PhD

Tune into this episode with Matt Tidwell as he discusses insights from CPRE's latest report, "Navigating Change," with lead editors Drs. Elizabeth Toth and Pamela Bourland-Davis.

Business Acumen
Are You Listening as You Navigate Change? 
5 March 2024
Are You Listening as You Navigate Change?
by: Howard Krais

Explore the essential role of listening in successful change management, gaining practical insights from six years of research on its impact on effectiveness, resilience and innovation in organizations.

Career Roadmap
More IABC Fellows Share Their Best Insights and Advice: Circle of Fellows No. 101 
4 March 2024
More IABC Fellows Share Their Best Insights and Advice: Circle of Fellows No. 101
by: Shel Holtz, SCMP, ABC, IABC Fellow and Brad Whitworth, ABC, SCMP, IABC Fellow

Circle of Fellows marks its 101st episode with a departure from the usual panel format, presenting valuable insights from renowned communicators in a two-part feature.

Podcasts
In Under 10: Guiding Principles for the Ethical Use of AI 
28 February 2024
In Under 10: Guiding Principles for the Ethical Use of AI
by: Simon Murphy

Learn more about IABC's recently released Guiding Principles for the Ethical Use of AI by Communication Professionals in the first edition of "Under 10" with Simon Murphy. 

Podcasts
Building Your Brand With Microsoft Senior Storyteller Miri Rodriguez 
22 February 2024
Building Your Brand With Microsoft Senior Storyteller Miri Rodriguez
by: Miri Rodriguez

Explore brand-building strategies with Miri Rodriguez, senior storyteller at Microsoft.

Business Acumen
Does ‘Do the Right Thing’ Change Over Time? The Evolution of Ethical Guidance for Communication Professionals 
20 February 2024
Does ‘Do the Right Thing’ Change Over Time? The Evolution of Ethical Guidance for Communication Professionals
by: Jennifer Wah, ABC, SCMP, MC, IABC Fellow

Navigating evolving ethical challenges, IABC provides steadfast guidance through its evolving Code of Ethics, reinforcing the enduring significance of ethical principles within our professional community.

Business Acumen
Ethics Around the World: IABC Regional Members Weigh In 
15 February 2024
Ethics Around the World: IABC Regional Members Weigh In
by: IABC Staff

Unlock global perspectives on communicators' ethical challenges as IABC members share insights, revealing the profession's current landscape and future direction.

Innovation
Quantify Your Impact: The Principles of Data-driven Storytelling in Action 
8 February 2024
Quantify Your Impact: The Principles of Data-driven Storytelling in Action
by: Alyssa Long

Discover how practical strategies transformed The New Brunswick Medical Education Foundation's success in leveraging data-driven storytelling. Learn how these tactics tripled fundraising, increased awareness and positioned the organization as a health care leader.

Business Acumen
Brand Allyship Is Our Play for Expansive Impact 
7 February 2024
Brand Allyship Is Our Play for Expansive Impact
by: Charlene SanJenko

Join the movement towards transformative storytelling and regenerative media as brand allyship becomes the strategic play for expansive impact.

Gold Quill
Groundbreakers: The People Behind the Research — A Gold Quill Spotlight 
5 February 2024
Groundbreakers: The People Behind the Research — A Gold Quill Spotlight
by: IABC Staff

Groundbreakers: U of T's video series bridges academia and public understanding, spotlighting real people tackling real-world challenges through groundbreaking research.

Career Roadmap
Insights and Advice From IABC Fellows: Circle of Fellows No. 100 
1 February 2024
Insights and Advice From IABC Fellows: Circle of Fellows No. 100
by: Shel Holtz, SCMP, ABC, IABC Fellow and Brad Whitworth, ABC, SCMP, IABC Fellow

Circle of Fellows marks its 100th episode with a departure from the usual panel format, presenting valuable insights from renowned communicators in a two-part feature.

Podcasts
2024 State of Comms: Influence, Algorithms, Intention in a Post-Truth World and More 
31 January 2024
2024 State of Comms: Influence, Algorithms, Intention in a Post-Truth World and More
by: Maliha Aqeel, PMP, SCMP, MC, Kamyar Naficy and Danielle Bond

This chat explores comms pros' influence in the C-suite, navigating geopolitics, post-truth communication, new influencers, algorithm caution and a Wordle vs. Connections debate!

Innovation
Pocket Trend: Crisis Comms Goes Mainstream With TikTok’s Favorite PR Woman 
29 January 2024
Pocket Trend: Crisis Comms Goes Mainstream With TikTok’s Favorite PR Woman
by: Kristin Frankiewicz

Crisis communications takes center stage on TikTok, as Molly McPherson, 'TikTok’s Favorite PR Lady,' engages nearly half a million users with bite-sized, pop culture-infused insights into the world of PR and reputation management.

Business Acumen
5 Data-Backed Best Practices for Higher Internal Email Engagement 
22 January 2024
5 Data-Backed Best Practices for Higher Internal Email Engagement
by: Michael DesRochers

Boost internal email engagement with concise subject lines, segmented recipients, recognized sender addresses, strategic timing and prioritizing text over banners in the preview window with these data-backed practices. 

Innovation
Building the Future of Communications at Mayo Clinic: 7 Lessons Learned in Adopting Generative AI 
22 January 2024
Building the Future of Communications at Mayo Clinic: 7 Lessons Learned in Adopting Generative AI
by: Matt Russell

Mayo Clinic's communications department offers key tips for successful generative AI adoption — including leadership support, strict policy adherence and fostering a community of learners.

Gold Quill
From Idea to Airwaves: Tips From the Innovatively Speaking Podcast, 2023 Gold Quill Winner 
18 January 2024
From Idea to Airwaves: Tips From the Innovatively Speaking Podcast, 2023 Gold Quill Winner
by: Reece Funderburk

Explore the evolution of MUSC's podcast, Innovatively Speaking, as it becomes a strategic communication tool — offering insights for teams entering the podcasting arena.

Business Acumen
How To Plan What's Next (When You're Not Sure What's Ahead) 
10 January 2024
How To Plan What's Next (When You're Not Sure What's Ahead)
by: Darcy Eikenberg, PCC

Navigating uncertainty at work? Discover three key strategies to take charge, thrive and embrace whatever comes your way.

Innovation
Navigating Social Media in 2024: A Framework for Success 
8 January 2024
Navigating Social Media in 2024: A Framework for Success
by: Cyrus Mavalwala, ABC, MC

In 2024, maximizing social media's impact means aligning it with business goals. Having a comprehensive framework empowers communicators to strategize effectively and deliver tangible value.

Innovation
A Look Back at 2023 in Communications: Circle of Fellows No. 99 
4 January 2024
A Look Back at 2023 in Communications: Circle of Fellows No. 99
by: Shel Holtz, SCMP, ABC

Look back at 2023 in the world of communications with four IABC Fellows in this recent installment of Circle of Fellows.

Business Acumen
Best of Catalyst 2023: Look Back at Top Articles, Podcasts and Webinars 
21 December 2023
Best of Catalyst 2023: Look Back at Top Articles, Podcasts and Webinars
by: Dawn De La Torre

As you look ahead to all you’ll accomplish in the coming year, reflect on the Catalyst articles, PodCatalyst episodes and webinars that grabbed communication professionals’ attention the most in 2023.

Innovation
The Impact of Chatbots on Enhancing Internal and External Customer Assistance 
19 December 2023
The Impact of Chatbots on Enhancing Internal and External Customer Assistance
by: Mark Cottier

Love it or hate it, AI is here to stay. The pressing question is how we can welcome its integration into interactions with employees and customers.

Podcasts
Advocacy, Nimble Tech and Climate: Mike Klein, #WeLeadComms, on Opportunities Communicators Can Seize 
19 December 2023
Advocacy, Nimble Tech and Climate: Mike Klein, #WeLeadComms, on Opportunities Communicators Can Seize
by: Mike Klein

Tune in as communication consultant, Mike Klein shares what he’s learned through this work and the partnership between IABC and #WeLeadComms in 2024.

Business Acumen
The Gift of Communication: Circle of Fellows No. 98 
12 December 2023
The Gift of Communication: Circle of Fellows No. 98
by: Shel Holtz, SCMP, ABC

In anticipation of  World Conference, communicators share the gift of communication by offering guidance to local nonprofits — a topic discussed by four IABC Fellows in this recent live stream.

Business Acumen
Unifying Language Guidelines for a Polarized Workplace 
5 December 2023
Unifying Language Guidelines for a Polarized Workplace
by: Kim Clark

Language leads to behavior. Let’s move beyond saying we stand in solidarity and instead act to withstand with depth to own our own unique narrative.

Business Acumen
Embracing Accessibility in Your DEI Initiatives 
5 December 2023
Embracing Accessibility in Your DEI Initiatives
by: Matisse Hamel-Nelis, ADS, CPACC

Explore the often-neglected cornerstone of DEI strategies: digital accessibility. Discover why it's pivotal in professional communication and how seamlessly integrating it can empower inclusivity for all.

Business Acumen
DEI Resource Roundup: A Communicator’s Guide to Inclusive Engagement 
4 December 2023
DEI Resource Roundup: A Communicator’s Guide to Inclusive Engagement
by: Dawn De La Torre

Communication shapes inclusive spaces. Explore tools and stories in this roundup, empowering communicators to advance equity, amplify diverse voices and embrace every story.

Business Acumen
Reaching Your Audience: Selecting the Most Effective Communication Channels Using the Mendelow Matrix 
28 November 2023
Reaching Your Audience: Selecting the Most Effective Communication Channels Using the Mendelow Matrix
by: Amanda Hamilton-Attwell, ABC, CPRP, IABC Fellow

Use this free resource to help you determine how to make effective and efficient channel choices and enable you to use your super powers to the fullest.

Podcasts
PodCatalyst Episode 44: Martha Muzychka on Being an IABC Fellow, Part of a ‘Human Library of Different Life Experiences’ 
28 November 2023
PodCatalyst Episode 44: Martha Muzychka on Being an IABC Fellow, Part of a ‘Human Library of Different Life Experiences’
by: Martha Muzychka, ABC, MC, IABC Fellow

Learn insights from Martha Muzychka, an IABC Fellow on topics like Gold Quill evaluations, the impact of IABC Fellowships, emerging post-pandemic work-life trends and more.

Innovation
Pocket Trend: Are You Inviting AI to Your Next Meeting? 
27 November 2023
Pocket Trend: Are You Inviting AI to Your Next Meeting?
by: Kristin Frankiewicz

Will AI-powered meeting tools increase productivity or muddy the waters of human collaboration?

Gold Quill
Gold Quill Spotlight: Empowering Canadian Seniors, Amplifying Vibrant Voices Through Advocacy 
27 November 2023
Gold Quill Spotlight: Empowering Canadian Seniors, Amplifying Vibrant Voices Through Advocacy
by: Danielle Norris, SCMP

Discover RTOERO's journey advocating for Canadian seniors, fostering robust relationships and mobilizing impactful knowledge to address critical issues affecting older adults and the broader community.

Career Roadmap
Check Your Bias at the Door: Lessons From a Community-Based Communicator 
14 November 2023
Check Your Bias at the Door: Lessons From a Community-Based Communicator
by: Kristin Frankiewicz

Join Jamila Black as she shifts narratives about marginalized communities, showcasing empowerment and resilience in storytelling at Mother Cabrini Health Foundation.

Business Acumen
Growth and Impact: A Year in Review With Nonprofit Communicators 
13 November 2023
Growth and Impact: A Year in Review With Nonprofit Communicators
by: Dawn De La Torre, Featuring Maureen Alley, Anne Greenwood, Alyssa Long and Olufunke Okochi

Dive into a year of growth and impact with nonprofit communicators as they share pivotal challenges, innovative strategies and the influential resources that shaped their journeys in 2023.

Podcasts
PodCatalyst Episode 43: Josie Cox on Addressing the Gender Equality Gap 
7 November 2023
PodCatalyst Episode 43: Josie Cox on Addressing the Gender Equality Gap
by: Josie Cox

Josie Cox, a global journalist and author of "Women Money Power," delves into the stories of women driving change, including gender equality and workplace leadership in this episode. 

Business Acumen
Global Diversity Awareness as a Communication Imperative: Circle of Fellows No. 97 
1 November 2023
Global Diversity Awareness as a Communication Imperative: Circle of Fellows No. 97
by: Shel Holtz, SCMP, ABC

Listen in to this panel of IABC Fellows as they explore the challenges and opportunities presented by global diversity, offering insights on how to craft messages and engage in dialogues that resonate universally.

Innovation
Branding Practices Suited for Vocations 
23 October 2023
Branding Practices Suited for Vocations
by: David Zelnio SHRM-CP

In today's job market, communicators play a crucial role in bridging the talent gap using proven branding strategies. Learn to convey the value and rewards of vocational careers for a lasting impact.

Business Acumen
3 Attributes of Successful Audience Research 
20 October 2023
3 Attributes of Successful Audience Research
by: Jeff Hutson, ABC, IPC, CRC®

Effective use of meaningful research may be the most challenging task you face. Yet it’s the factor most likely to drive your communications campaign. Learn more about the RPIE method today. 

Business Acumen
Developing Strategic Strength — A Process, Plan and Language Internal Communication Professionals Must Embrace 
18 October 2023
Developing Strategic Strength — A Process, Plan and Language Internal Communication Professionals Must Embrace
by: Sia Papageorgiou FRSA, SCMP and Daven Rosener

Discover how asking four critical questions can transform your internal communications game. 

Innovation
How AI Can Power Your Next Comms Plan: An IABC Master Class Preview 
12 October 2023
How AI Can Power Your Next Comms Plan: An IABC Master Class Preview
by: IABC Staff

Artificial intelligence (AI) is presenting itself as a massive opportunity for communications professionals. Learn more about how you can implement it into your strategies.

Business Acumen
Communication and Biochemistry: Strategies for Conversational Excellence 
10 October 2023
Communication and Biochemistry: Strategies for Conversational Excellence
by: Natalia Smalyuk

Learn how we as communicators can champion conversation skills for safer, productive workplaces, where colleagues are mindful and responsive.

Business Acumen
Cross-Border Storytelling: Bringing Brand and Industry Communications to Life Across Global Markets 
9 October 2023
Cross-Border Storytelling: Bringing Brand and Industry Communications to Life Across Global Markets
by: Suzie Towne, SCMP

Achieving compelling, culturally relevant storytelling within strict regulations is possible by blending creativity and compliance in multilingual communications for international business.

Business Acumen
Beware the Digital Dark Age: Stop Your Comms From Falling Into an Information Black Hole 
5 October 2023
Beware the Digital Dark Age: Stop Your Comms From Falling Into an Information Black Hole
by: Tony Stewart

Unlock efficient collaboration and safeguard your communication from the digital black hole.

Business Acumen
Leadership in Communication: Circle of Fellows No. 96 
4 October 2023
Leadership in Communication: Circle of Fellows No. 96
by: Shel Holtz, SCMP, ABC

Listen in to this panel of IABC Fellows as they explore the intersection of leadership and communication and how you can leverage your skills to drive business success. 

Career Roadmap
Elevating the Voices of People With Lived and Living Experience in Your Impact Storytelling 
28 September 2023
Elevating the Voices of People With Lived and Living Experience in Your Impact Storytelling
by: Lindsay Kwan

As holders of the pen for organizational narratives, we are in a prime position to affect change — one story at a time. 

Business Acumen
Explore Creativity in Communication With Tiffany Markman: An IABC Master Class Preview 
27 September 2023
Explore Creativity in Communication With Tiffany Markman: An IABC Master Class Preview
by: IABC Staff

Creativity is at the heart of impactful communication. Learn the keys to cutting through the noise and captivating your audience.

Business Acumen
Connecting in a Shrinking Universe 
19 September 2023
Connecting in a Shrinking Universe
by: Tony Stewart

How and why we connect with others is changing, especially in the workplace. Here’s how you can turn down the noise and reunite your people through purpose.

Podcasts
PodCatalyst Episode 42: Southwest Airlines’ Linda Rutherford on Creating a Culture of Caring 
13 September 2023
PodCatalyst Episode 42: Southwest Airlines’ Linda Rutherford on Creating a Culture of Caring
by: Linda Rutherford

Linda Rutherford, Southwest Airlines' chief administration and communications officer, discusses her long tenure, technology's impact, inclusivity efforts, ESG management, 2022 holiday flight delays and her take on AI.

Business Acumen
How Corporate Affairs Can Communicate Effectively in a VUCA World 
12 September 2023
How Corporate Affairs Can Communicate Effectively in a VUCA World
by: Anneke Greyling

In an era characterized by rapid technological advancements, heightened social awareness and a growing emphasis on sustainable growth, the role of businesses in shaping and responding to societal context has never been more pivotal.

Business Acumen
From Meh to Marvelous: Circle of Fellows No. 95 
8 September 2023
From Meh to Marvelous: Circle of Fellows No. 95
by: Shel Holtz, SCMP, ABC

Four IABC Fellows break down the practical application of creativity for driving business outcomes. Learn how to go beyond information-sharing and truly inspire action.

Career Roadmap
Why Leadership in Professional Associations Is an Investment in Your Career 
6 September 2023
Why Leadership in Professional Associations Is an Investment in Your Career
by: Jacob R. Robinson and Jodie Lack

For early career professionals, joining associations like IABC is a key to career advancement, offering a competitive edge, networking opportunities and more. 

Innovation
Sustainable Content: Mitigating the Carbon Emissions of Digital Communications 
29 August 2023
Sustainable Content: Mitigating the Carbon Emissions of Digital Communications
by: Alisa Bonsignore

As digitization drives a significant amount of energy consumption, it is time that we assess our digital content's carbon footprint and take meaningful steps toward mitigating its environmental impact.

Business Acumen
Getting to the ‘Why' Behind the Numbers: The Value of Focus Groups 
25 August 2023
Getting to the ‘Why' Behind the Numbers: The Value of Focus Groups
by: Angela Sinickas, ABC, IABC Fellow

Explore how focus groups reveal crucial insights behind survey data, driving effective strategies and lasting impact.

Podcasts
PodCatalyst Episode 41: Jared Curtis on the Power of Human-AI Collaboration in Content Generation 
24 August 2023
PodCatalyst Episode 41: Jared Curtis on the Power of Human-AI Collaboration in Content Generation
by: Jared Curtis

Learn how Jared Curtis, senior director of corporate communications for Maximus Inc. and his team are blending their work with AI-powered tools in an efficient, ethical way.

Career Roadmap
Raising the Bar: How GCCC Certification Enhances Credibility and Workplace Respect 
9 August 2023
Raising the Bar: How GCCC Certification Enhances Credibility and Workplace Respect
by: Sia Papageorgiou FRSA, SCMP and Mike Klein SCMP

Discover how GCCC Certification is elevating the global communication profession, fostering standards and empowering professionals with the respect and opportunities they deserve.

Gold Quill
Improving Community Understanding of Serious Financial Crime: A Gold Quill Award-Winning Campaign 
7 August 2023
Improving Community Understanding of Serious Financial Crime: A Gold Quill Award-Winning Campaign
by: Anne Wickham

Read about how Australia's Serious Financial Crime Taskforce (SFCT) fights money laundering, tax evasion and cybercrime, with a groundbreaking Gold-Quill award-winning campaign led by strategic communication agency, Boxing Clever.

Business Acumen
Resource Roundup: Crunching the Numbers and Unleashing Strategic Measurement 
3 August 2023
Resource Roundup: Crunching the Numbers and Unleashing Strategic Measurement
by: IABC Staff

Unleash your strategic measurement skills with these curated resources from your IABC peers!

Business Acumen
Staying Ahead of the AI Curve: Circle of Fellows No. 94 
2 August 2023
Staying Ahead of the AI Curve: Circle of Fellows No. 94
by: Shel Holtz, SCMP, ABC

An international panel of IABC Fellows got together on  20 June to discuss AI, exploring the risks and benefits and offering guidance to communications professionals seeking to navigate this new landscape.

Podcasts
PodCatalyst Episode 40: USC Annenberg’s Fred Cook on Managing the Reputation Rubik’s Cube 
26 July 2023
PodCatalyst Episode 40: USC Annenberg’s Fred Cook on Managing the Reputation Rubik’s Cube
by: Fred Cook

Tune in to hear Fred Cook, chairman emeritus at Golin and director of the USC Center for Public Relations, offers insights into USC Annenberg's 2023 Global Communication Report. 

Business Acumen
3 Steps to Supercharge Your DEI Efforts 
21 July 2023
3 Steps to Supercharge Your DEI Efforts
by: Russ Norton

Explore the transformative strategies that companies are embracing in 2023 to revolutionize their DEI efforts and create a more inclusive and successful future.

Gold Quill
Gold Quill Spotlight: Taking a Step Toward Sustainability 
20 July 2023
Gold Quill Spotlight: Taking a Step Toward Sustainability
by: IABC Staff

Propiar, a small agency from Slovenia, tackled the challenge of building consumer trust for adidas' eco-friendly sneakers made from recycled materials. Learn more about their creative upcycling campaign in this Gold Quill award-winning spotlight. 

Business Acumen
The Convergence of Social and Corporate Marketing: 5 Things We Learn From Each Other Through Public-Private Partnerships 
11 July 2023
The Convergence of Social and Corporate Marketing: 5 Things We Learn From Each Other Through Public-Private Partnerships
by: Camilla Osborne, MSc, SCMP

Uncover the secrets of effective social marketing campaigns that bring about behavior change and drive social impact by integrating private sector marketing principles.

Innovation
7 Ways To Unlock the Power of ChatGPT 
11 July 2023
7 Ways To Unlock the Power of ChatGPT
by: Matt Russell

Discover the transformative potential of ChatGPT, an artificial intelligence (AI) tool, in revolutionizing your work processes and unleashing your productivity.

Gold Quill
From Grassroots to Gold Quill: Campaign for Local Journalism Makes Big Waves 
10 July 2023
From Grassroots to Gold Quill: Campaign for Local Journalism Makes Big Waves
by: Mirko Petricevic, CMP

Discover the inspiring story of how a modest campaign supported local journalism and defended democracy, achieving remarkable results with a meager budget in this Gold Quill award winner highlight. 

Career Roadmap
Meet IABC's Newest Fellows, Ginger Homan and Russell Grossman: Circle of Fellows No. 93 
6 July 2023
Meet IABC's Newest Fellows, Ginger Homan and Russell Grossman: Circle of Fellows No. 93
by: Shel Holtz, SCMP, ABC

Join host Shel Holtz, SCMP, ABC, and Martha Muzychka, chair of the 2023-24 Fellows Committee, for a conversation about our new Fellows’ careers and their views on a wide-ranging array of communication-related topics.

Gold Quill
Addressing Mental Health in the Workplace: A Gold Quill Award-Winning Campaign 
22 June 2023
Addressing Mental Health in the Workplace: A Gold Quill Award-Winning Campaign
by: Dawn De La Torre

Learn how United Rentals Inc. effectively addressed employee mental health by helping combat the stigma of seeking help within the organization, as highlighted in this Gold Quill winner spotlight.

Innovation
Communication Can Deepen: What You Learned at IABC World Conference 2023 
21 June 2023
Communication Can Deepen: What You Learned at IABC World Conference 2023
by: IABC Staff

Reflecting on knowledge-filled days spent at the IABC World Conference 2023 in Toronto, communication professionals are brimming with valuable takeaways. Here’s a glimpse into key insights shared by conference attendees.

Career Roadmap
Empathy Is the Answer: 5 Ways To Make Your People Care About Your Communications 
20 June 2023
Empathy Is the Answer: 5 Ways To Make Your People Care About Your Communications
by: Elle Bradley-Cox

By wielding the power of empathy, you can make employees care. And that’s what communications is all about. But making messages stick can be tricky. Read this 5-step roadmap on how you can use empathy to make your employees care. 

Business Acumen
Mastering Crisis Communications to Excel as a Trusted Advisor 
16 June 2023
Mastering Crisis Communications to Excel as a Trusted Advisor
by: Joe Bobbey

Discover the secrets to becoming a trusted advisor in crisis communications and dive into Clare Gleghorn's masterclass series, where you'll learn the art of strategic thinking, managing different personalities, leveraging digital media and achieving reputation recovery.

Gold Quill
Gold Quill Spotlight: Elevation Day 2.0 Fights Post-Pandemic Burnout 
8 June 2023
Gold Quill Spotlight: Elevation Day 2.0 Fights Post-Pandemic Burnout
by: IABC Staff

Discover how Elevation Day 2.0, a space-themed event, was created to fight post-pandemic burnout and secure endorsement for a transformative health care plan in this Gold Quill award winner spotlight.

Business Acumen
Communicating Wellness in the Workplace: Circle of Fellows No. 92 
7 June 2023
Communicating Wellness in the Workplace: Circle of Fellows No. 92
by: Shel Holtz, SCMP, ABC

This Circle of Fellows live stream recording delves into a thorough hour-long dialogue centered around workplace wellness. It highlights the imperative for internal communication professionals to actively address this issue.

Business Acumen
Stepping Up DEI Communication Beyond Clichés: 10 Tips and Tricks 
1 June 2023
Stepping Up DEI Communication Beyond Clichés: 10 Tips and Tricks
by: Monique Zytnik
Empathizing the importance of effective communication in promoting diversity, equity, and inclusion (DEI) within organizations, Monique Zytnik warns against clichéd approaches and provides guidance on avoiding pitfalls. Read more and seek inspiration to ensure your initiatives have a...
Podcasts
PodCatalyst Episode 39: Taking Risks on Social With Zaria Parvez, Duolingo 
1 June 2023
PodCatalyst Episode 39: Taking Risks on Social With Zaria Parvez, Duolingo
by: Zaria Parvez

In the latest episode of PodCatalyst, Zaria Parvez explores how creative freedom and trust have been instrumental in Duolingo's success, as her ability to connect with the platform's younger audience has propelled her to new heights and made her a role model for others. 

Business Acumen
5 Ways to Start With ESG in Communications 
24 May 2023
5 Ways to Start With ESG in Communications
by: Paige Strand

Knowing where to start with ESG in communications can be overwhelming. Read on for five ways to start with ESG communications in your organization. 

Innovation
A Bold New Frontier of Communications: The Impact of AI and Marketing Automation 
23 May 2023
A Bold New Frontier of Communications: The Impact of AI and Marketing Automation
by: Bosco Anthony

In preparation for his upcoming session at IABC’s World Conference on 6 June, Global Rev Gen, TEDx and international speaker Bosco Anthony explores five critical areas where communication will be impacted or evolve due to AI and marketing automation.

Innovation
Countdown to World Conference 2023: Exploring Toronto’s Global Stage 
22 May 2023
Countdown to World Conference 2023: Exploring Toronto’s Global Stage
by: IABC Staff

The countdown to World Conference 2023 has begun! As the event nears, use this guide to uncover the best of what IABC World Conference has to offer.

Innovation
A Stronger IABC: Moving Forward Together Into the Future 
11 May 2023
A Stronger IABC: Moving Forward Together Into the Future
by: IABC Staff

Learn how IABC is repositioning itself for growth through a newly proposed member-centered model.

Business Acumen
Crisis Communication: Circle of Fellows No. 91 
11 May 2023
Crisis Communication: Circle of Fellows No. 91
by: Shel Holtz, SCMP, ABC

The recording of this Circle of Fellows live stream features a great hour-long conversation on various dimensions of crisis communication, from issues identification and the role of CEOs during a crisis to social media and disinformation challenges. 

Podcasts
PodCatalyst Episode 38: Eli Carmona on the Impact of Inclusive Communications 
9 May 2023
PodCatalyst Episode 38: Eli Carmona on the Impact of Inclusive Communications
by: Eli Carmona

In this episode, Eli Carmona, communication specialist at The 519, talks about communicators' critical role in supporting trans and gender-diverse communities.

Business Acumen
World Conference Preview: Inclusive Communication and Employee Well-Being 
9 May 2023
World Conference Preview: Inclusive Communication and Employee Well-Being
by: IABC Staff

The importance of inclusive language strategies in promoting employee well-being in the workplace can’t be overstated. Read more about how communicators play a significant role.

Career Roadmap
Resource Roundup: All Things Well-Being 
5 May 2023
Resource Roundup: All Things Well-Being
by: IABC Staff

Looking for ways to enhance your well-being? Look no further than these resources from your IABC peers!

Business Acumen
Preventing a Reputation Meltdown — Crisis Leadership in Action 
26 April 2023
Preventing a Reputation Meltdown — Crisis Leadership in Action
by: Caroline Sapriel

Crisis preparedness is not a destination, it’s a journey. Take these specific skills into account when leading a crisis and better prepare yourself for what is to come. 

Business Acumen
Crisis Communication in Disruptive Times: Building Trust in a Digital World 
24 April 2023
Crisis Communication in Disruptive Times: Building Trust in a Digital World
by: Dave Fleet and Greg Vanier
Read about how to effectively manage the impacts of crises today and maintain a digitally savvy crisis communications function in this must-read article from Edelman Canada's Global Head of Digital Crisis, Dave Fleet, and National Crisis and Risk Lead, Greg Vanier.
Business Acumen
Resource Roundup: Crisis Communication 
18 April 2023
Resource Roundup: Crisis Communication
by: IABC Staff

Here are a few crisis communication resources to brush up on before weathering a storm, for when that inevitable “all hands on deck” alert goes out.

Podcasts
PodCatalyst Episode 37: Ed Cook on Finding Joy in Change at Work 
17 April 2023
PodCatalyst Episode 37: Ed Cook on Finding Joy in Change at Work
by: Ed Cook

Tune in to the latest episode of PodCatalyst, where Ed Cook discusses how change can drive energy, boost morale and make people feel more connected to their work.

Career Roadmap
Public Relations Pros Need Resources and Relationships to Achieve Shared Goals in Crisis 
13 April 2023
Public Relations Pros Need Resources and Relationships to Achieve Shared Goals in Crisis
by: Deborah Hileman, SCMP

PR executives play a critical role in identifying issues and recommending actions to address threats to an organization’s brand. Here are ways you can better position yourself to achieve shared business goals.

Business Acumen
Communicating Change: Circle of Fellows No. 90 
12 April 2023
Communicating Change: Circle of Fellows No. 90
by: Shel Holtz, SCMP, ABC

Recently, four Fellows of the International Association of Business Communicators (IABC) discussed a wide variety of communication-related change issues, listen in now. 

Innovation
5 Employee Experience Trends to Watch in 2023 
11 April 2023
5 Employee Experience Trends to Watch in 2023
by: Carolyn Clark

Organizations are paying attention to employee experience (EX) trends and moving forward with emerging must-haves by degrees, but this will not be good enough in 2023. To help you out, Simpplr has listed five areas where your organization can strive to be a trailblazer. 

Business Acumen
4 Ways to Drive Sustainability Behavior Change and Shape ESG Communications 
30 March 2023
4 Ways to Drive Sustainability Behavior Change and Shape ESG Communications
by: Karen Cunningham and Lisa Abbott

Consider these ideas to help shape your ESG communications. 

Podcasts
PodCatalyst Episode 36: Alex Sevigny on Why Communicators Should Be at the Forefront of the AI Revolution 
23 March 2023
PodCatalyst Episode 36: Alex Sevigny on Why Communicators Should Be at the Forefront of the AI Revolution
by: Alex Sevigny

Learn how AI can help with training opportunities and gaps left by AI, what the next generation of communicators can stand to learn from it and more.

Career Roadmap
Recognizing Impactful Careers: Meet the 2023 IABC Fellows 
21 March 2023
Recognizing Impactful Careers: Meet the 2023 IABC Fellows
by: By IABC Staff, Featuring Ginger D. Homan and Russell Grossman

Learn what the 2023 IABC Fellow cohort said when asked what it meant to become an IABC Fellow in this Q&A.

Business Acumen
How to Grow and Succeed by Asking One Simple Question 
16 March 2023
How to Grow and Succeed by Asking One Simple Question
by: Jade Scherr

Explore how asking one simple question can make all the difference when it comes to making impactful changes in your organization.

Career Roadmap
At the Crossroads of Counsel and Ethics: Circle of Fellows No. 89 
14 March 2023
At the Crossroads of Counsel and Ethics: Circle of Fellows No. 89
by: Shel Holtz, ABC

In this Circle of Fellows discussion, panelists share their insights and advice from decades of experience as strategic communication leaders and counselors.

Career Roadmap
Stories and Strategies to Empower Women in the Workplace 
8 March 2023
Stories and Strategies to Empower Women in the Workplace
by: Monique Zytnik with Ross Monaghan
Maria Farmer, a formidable PR pro, says her highest earning word is “no.” When Monique Zytnik learned this from Farmer over lunch, she wondered how she could empower other women to take this type of control over their careers. What started as a chat over sushi evolved into a panel...
Business Acumen
Resource Round-Up: Change Management 
7 March 2023
Resource Round-Up: Change Management
by: IABC Staff

If you’re feeling the crunch of change or looking for inspiration, here are a few resources to help you get in motion!

Podcasts
PodCatalyst Episode 35: Chris Lee on Gallagher’s 2023 State of the Sector 
6 March 2023
PodCatalyst Episode 35: Chris Lee on Gallagher’s 2023 State of the Sector
by: Chris Lee

Chris Lee shares insights from the 2023 Gallagher State of the Sector report with IABC Executive Director Peter Finn, as they discuss trends around belonging and culture, a results-only work environment and more.

Business Acumen
We Can All Join in the DEI Journey 
3 March 2023
We Can All Join in the DEI Journey
by: Rauf Hameed
Diversity, equity and inclusion are critical components of every organization’s culture. It is complex and rapidly evolving. Get inspiration and advice to ensure you are not falling into potentially offensive cliché traps that can backfire on your employee trust, customer perception and...
Career Roadmap
The Global Communication Certification: Circle of Fellows No. 88 
21 February 2023
The Global Communication Certification: Circle of Fellows No. 88
by: Shel Holtz, ABC

In January 2023, Shel Holtz and four IABC Fellows gathered for a conversaton about the value of GCCC® certification. 

Innovation
The Promise and Peril of Machine-Generated Content 
21 February 2023
The Promise and Peril of Machine-Generated Content
by: Adam Fuss, SCMP, MITI

Rather than debate whether generative AI should play a role in our work, as professional communicators we would be far better served by debating how we should use it.

Innovation
Stop Neglecting the Microcopy 
17 February 2023
Stop Neglecting the Microcopy
by: Tiffany Markman

How do you take advantage of microcopy? Tiffany Markman explains six strategies to enhance the brand experience.

Business Acumen
Resource Roundup: All Things Ethics 
8 February 2023
Resource Roundup: All Things Ethics
by: IABC Staff

Check out these ethics resources to reacquaint yourself with some of the challenges and successes your peers are experiencing, along with guidelines to keep you up to date.

Innovation
Trends in Healthcare Communications 
6 February 2023
Trends in Healthcare Communications
by: Tara Mogan Blom, MMC, ABC

From ethics to staffing shortages to technology transitions and the patient experience, review these trends in healthcare communications. 

Career Roadmap
4 Dos and Don’ts for Landing Your Next Communications Job 
3 February 2023
4 Dos and Don’ts for Landing Your Next Communications Job
by: Mary Gable

There are a few easy ways you can use your communication skills to help land your next job. 

Business Acumen
6 Internal Communications Predictions for 2023 
2 February 2023
6 Internal Communications Predictions for 2023
by: Lisa Fratzke

As we head into 2023, how can internal communications leaders prepare to meet evolving employee and business needs? Plan for these six predictions and trends. 

Innovation
Generative Artificial Intelligence for Communicators 
25 January 2023
Generative Artificial Intelligence for Communicators
by: Shel Holtz, SCMP, ABC, IABC Fellow

Understanding how generative AI tools work can offer some comfort to communicators who can then turn their attention to using them to make their jobs easier, just as I’ve done recently.

Gold Quill
Increasing Community Immunity Through a Vax-a-thon 
19 January 2023
Increasing Community Immunity Through a Vax-a-thon
by: Megan White

The Fraser Health communications and public affairs team’s award-winning project, “Increasing Community Immunity Through a Vax-a-thon,” helped achieve the goal of increasing COVID-19 vaccination rates in a key area.

Career Roadmap
Why Being an Industry Agnostic Communicator Helped Me Grow 
12 January 2023
Why Being an Industry Agnostic Communicator Helped Me Grow
by: Paige Strand

If you are considering expanding outside of your current specialty, here are four reasons why being an industry agnostic communicator helped me grow.

Innovation
‘Break Free, Be The Change’ — AB and #WeLeadComms Release Communication Leaders Survey 
10 January 2023
‘Break Free, Be The Change’ — AB and #WeLeadComms Release Communication Leaders Survey
by: Mike Klein, MBA, SCMP

Communication professionals have a massive opportunity to grow as leaders — to help define agendas and shape trends, as opposed to being defined and shaped by them.

Business Acumen
Improve Your ROI With Well-Designed, Engaging Employee Benefit Communications 
5 January 2023
Improve Your ROI With Well-Designed, Engaging Employee Benefit Communications
by: Guy Westermeyer and Gary Spondike

One-third of U.S. adults do not fully understand their health benefits. How can communication professionals play a role in this space? 

Business Acumen
Best of Catalyst 2022: Look Back at Popular Articles, Podcasts and Webinars 
20 December 2022
Best of Catalyst 2022: Look Back at Popular Articles, Podcasts and Webinars
by: IABC Staff

As you look ahead to all you’ll accomplish in the coming year, reflect on the Catalyst articles, PodCatalyst episodes and webinars that grabbed communication professionals’ attention the most in 2022.

Podcasts
PodCatalyst Episode 34: Slma Shelbayah on the State of Social Media, Why ‘Intentionality Precedes Everything’ 
20 December 2022
PodCatalyst Episode 34: Slma Shelbayah on the State of Social Media, Why ‘Intentionality Precedes Everything’
by: Slma Shelbayah

As Twitter shifts under new leadership and platforms like TikTok continue to emerge, what is the state of social media for communicators?

Business Acumen
Why Making Internal Communication the Backbone of Your Employee Experience Journey Is the Only Way to Go 
15 December 2022
Why Making Internal Communication the Backbone of Your Employee Experience Journey Is the Only Way to Go
by: Lucy Kemp

Great internal communication is what will make your employee experience journey a success.

Business Acumen
Driving an Effective Digital Communications Strategy in Your Organization 
5 December 2022
Driving an Effective Digital Communications Strategy in Your Organization
by: Joe Bobbey

If you had to reimagine a successful digital strategy for your organization, what would it look like? How would you share it to gain leadership buy-in?

Business Acumen
Activate Your Thought Leadership 
2 December 2022
Activate Your Thought Leadership
by: Nicole Hatherly

Nicole Hatherly created a powerful five-step “Thought Leadership V.A.L.U.E. Framework” that consistently drives, confidently activates and cleverly supports thought leadership for individuals and organizations.

Innovation
Message From the Chair: Continuing the Conversation on Climate 
29 November 2022
Message From the Chair: Continuing the Conversation on Climate
by: Alain Legault, MA , SCMP

I’m quite proud of “Catalyst for Climate” — proud of IABC to tackle this important issue, not as an advocate of one side or another, but as communicators asking how we should deal with this, how we should contribute to the clarity of the message.

Innovation
Pocket Trend: Bridging the Gaps for Climate — Don’t Be Afraid of the Numbers 
22 November 2022
Pocket Trend: Bridging the Gaps for Climate — Don’t Be Afraid of the Numbers
by: Zora Artis, GAICD, IABC Fellow, SCMP, FAMI, CMP

This is where communication professionals can collectively step up by helping to bridge the gaps between expectations, commitments and action in relation to climate. 

Innovation
Why We Need to Humanize Climate Change, Starting Now 
17 November 2022
Why We Need to Humanize Climate Change, Starting Now
by: Danielle Bond, SCMP

Climate change is a complex topic. What role can communicators play in helping organizations and the public understand its urgency? 

Innovation
Climate: A Massive Opportunity for Communication Pros — Requiring a New Kind of Leadership 
10 November 2022
Climate: A Massive Opportunity for Communication Pros — Requiring a New Kind of Leadership
by: Mike Klein, MBA, SCMP

Do communication leaders see the climate conversation as an area of opportunity?

Innovation
Communicating Climate Change: When Art and Science Meet 
3 November 2022
Communicating Climate Change: When Art and Science Meet
by: Suneiah Cullen

Climate change is complicated, complex and converging. With competing systems, ideologies and investments at play, communication professionals need to elevate the conversation and mobilize participation in new and meaningful ways.

Podcasts
PodCatalyst Episode 33: Unpacking ESG With Kamyar Naficy 
1 November 2022
PodCatalyst Episode 33: Unpacking ESG With Kamyar Naficy
by: Kamyar Naficy

We spoke with Kamyar Naficy, who helps us unpack what ESG really means, opportunities for business communicators to lead the conversation, ways companies can strategically find their purpose within ESG and more.

Career Roadmap
Advancing Your Career From Home: IABC Introduces Remote Proctoring 
31 October 2022
Advancing Your Career From Home: IABC Introduces Remote Proctoring
by: IABC Staff, Featuring Dawn Hawco, CMP, and Lynnette Gonzales, CMP

To celebrate an exciting new offering from IABC, Catalyst connected with two of the first candidates to pass the CMP exam via remote proctoring — Dawn Hawco, CMP, and Lynnette Gonzales, CMP.

Career Roadmap
GCCC Introduces Remote Proctoring: A Q&A With GCCC Chair Mark Evans, SCMP 
31 October 2022
GCCC Introduces Remote Proctoring: A Q&A With GCCC Chair Mark Evans, SCMP
by: IABC Staff, Featuring Mark Evans, SCMP

Catalyst connected with GCCC Chair Mark Evans, SCMP, to learn more about remote proctoring and how it advances the communication profession.

Gold Quill
From Beast to Beauty: The New South Wales PSC Website Transformation 
26 October 2022
From Beast to Beauty: The New South Wales PSC Website Transformation
by: Jen Black

When the New South Wales Public Service Commission’s (PSC) website was not meeting public sector HR professionals’ needs, Jen Black and her strategic communications team embarked on a project to transform the website for a more streamlined and accessible user experience.

Business Acumen
Communication and Technology: An Excerpt From ‘The IABC Guide for Practical Business Communication’ 
18 October 2022
Communication and Technology: An Excerpt From ‘The IABC Guide for Practical Business Communication’
by: Shel Holtz

Grab your copy of “The IABC Guide for Practical Business Communication” and turn to chapter 11. Then, register for the webinar series and get ready to up your digital communication strategy.

Innovation
The Surprising Neuroscience of Pronouns: The Impact of Self-Construal 
17 October 2022
The Surprising Neuroscience of Pronouns: The Impact of Self-Construal
by: Dr. Laura McHale, PsyD, CPsychol, ABC

Pronouns produce big changes in the brain but can impact people from different cultures in different ways.

Innovation
3 Influential Story Types Leaders Should Tell 
12 October 2022
3 Influential Story Types Leaders Should Tell
by: Nancy Duarte

Whether you manage a team, work alongside them or even communicate up, leveraging the power of story can help increase your influence.

Podcasts
PodCatalyst Episode 32: Stephanie Speck on Deep Curiosity and Facing the World’s Most Complex Issues 
6 October 2022
PodCatalyst Episode 32: Stephanie Speck on Deep Curiosity and Facing the World’s Most Complex Issues
by: Stephanie Speck

Tune in to learn more about Stephanie Speck’s deep curiosity, the insights she’s gained and where she believes communicators can make the biggest difference when solving today’s most pressing challenges.

Podcasts
Encore: PodCatalyst: Digital Marketing With Dr. Lilian Ajayi-Ore, Columbia University, NYU 
5 October 2022
Encore: PodCatalyst: Digital Marketing With Dr. Lilian Ajayi-Ore, Columbia University, NYU
by: Dr. Lilian Ajayi-Ore, Ed.D.
Business Acumen
Train Like You Fight 
30 September 2022
Train Like You Fight
by: David Schild

Great advice doesn't just resonate in the moment — it stays with you, and you’ll find yourself going back to it as new challenges and opportunities present themselves.

Business Acumen
Effective Internal Communications Strategies to Navigate Workforce Disruption 
29 September 2022
Effective Internal Communications Strategies to Navigate Workforce Disruption
by: Lisa Fratzke

New survey research from Fratzke Consulting reveals key insights from communications leaders regarding the current landscape and how to best plan for the future.

Business Acumen
10 Communication Lessons About Trust and Uncertainty 
15 September 2022
10 Communication Lessons About Trust and Uncertainty
by: Elizabeth Williams, ABC, FRSA, and Mike Atkins, CPC

We wanted to understand why five brands saw big year-over-year gains in trust. We analyzed their public-facing communications on social media, press releases and websites from March to December 2020.

Career Roadmap
Why Industry Hopping Has Made Me a Better CMO 
15 September 2022
Why Industry Hopping Has Made Me a Better CMO
by: Andy Yost

Have you ever had a vision for yourself but didn’t know exactly how to achieve it? Story of my life. In fact, that’s been my career journey in a nutshell.

Podcasts
PodCatalyst Episode 31: Charlene SanJenko on Brands That Shift to Lift 
15 September 2022
PodCatalyst Episode 31: Charlene SanJenko on Brands That Shift to Lift
by: Charlene SanJenko

Charlene SanJenko shares how some brands are shifting into a more progressive advertising space and where others can help fill in the gap when it comes to impact advertising.

Business Acumen
People, Passion and Global Perspectives: Get to Know IABC’s DEIB SIG 
29 August 2022
People, Passion and Global Perspectives: Get to Know IABC’s DEIB SIG
by: Jill Vitiello and Anuja Kale-Agarwal

SIG leaders Jill Vitiello and Anuja Kale-Agarwal are passionate about DEIB and look forward to facilitating a group of communication professionals who are eager to make positive, lasting change in their organizations.

Innovation
What Are Your Superpowers? 
25 August 2022
What Are Your Superpowers?
by: Mike Klein, Monique Zytnik and Mabongi Dlamini

What are the superpowers of communication professionals? We identified 11 distinct skills that merited discussion as “communication professional superpowers."

Innovation
Communicating Effectively Through Emotional Intelligence (EI), Empathy and Other Methods 
25 August 2022
Communicating Effectively Through Emotional Intelligence (EI), Empathy and Other Methods
by: Dr. Michael A. Brown Sr., Ph.D.

One of the many powers of communication is its ability to create strong relationships, where leaders and members interact and achieve shared understanding.

Innovation
Walk the Walk and Talk the Talk — Will Your Brand Shift-to-Lift? 
25 August 2022
Walk the Walk and Talk the Talk — Will Your Brand Shift-to-Lift?
by: Julie Coghlan-Smith

Impact investing as we now know it started in the mid-2000s as investors recognized their role to invest in the future they want for their families. Almost two decades later, the world is watching. Literally. 

Business Acumen
Caregivers in Communications: What Your Peers Want You to Know 
2 August 2022
Caregivers in Communications: What Your Peers Want You to Know
by: Kari E. McLean

IABC members from across the globe reached out to share their caregiver experiences and thoughts.

Career Roadmap
Member Spotlight: Lavern Reid 
25 July 2022
Member Spotlight: Lavern Reid
by: IABC Staff, Featuring Lavern Reid, ABC, SCMP

Meet IABC member Lavern Reid, ABC, SCMP, based in the Southern Region chapter.

Career Roadmap
Certification Stories: My Journey to Becoming Jamaica’s First SCMP 
22 July 2022
Certification Stories: My Journey to Becoming Jamaica’s First SCMP
by: Lavern J. Reid, ABC, SCMP™

Lavern J. Reid, ABC, SCMP, shares her journey to becoming Jamaica's first communication professional with the SCMP credential. 

Business Acumen
Communication Can! Recapping the IABC World Conference 2022 
7 July 2022
Communication Can! Recapping the IABC World Conference 2022
by: IABC Staff, Featuring IABC Members

After an inspiring four days in New York City, IABC World Conference 2022 attendees have a plethora of words to fill in the blanks of “Communication can…”

Career Roadmap
Creating Community for Consultants 
6 July 2022
Creating Community for Consultants
by: Jane Mitchell, FRSA, IABC Fellow

Consulting is one of six SIGs IABC created to provide members with a global community to develop their interests and share experiences within a specific subject area.

Career Roadmap
This Is How to Get Great Communication Leaders on Board 
6 July 2022
This Is How to Get Great Communication Leaders on Board
by: Rauf Hameed

When it comes to communications, here’s a closer look at the skills that talent acquisition teams should look for.

Podcasts
PodCatalyst Episode 30: Polarization and Corporate Activism With Fred Cook (Golin, USC Annenberg) 
30 June 2022
PodCatalyst Episode 30: Polarization and Corporate Activism With Fred Cook (Golin, USC Annenberg)
by: Fred Cook

Fred Cook, chair emeritus at Golin and director for the USC Center for Public Relations, dives into the USC Center for Public Relation’s 2022 Global Communication Report, “The Future of Corporate Activism."

Business Acumen
How ESG Misses the Mark ... and What You Can Do About It 
30 June 2022
How ESG Misses the Mark ... and What You Can Do About It
by: Angus Trigg, Partner SEC Newgate

What behavioral science is telling us about how people process information on ESG — and what this means for your business’ reputation.

Gold Quill
Branding and Online Identity to Showcase Excellence: Redesigning Vancouver Coastal Health Research Institute’s Website 
29 June 2022
Branding and Online Identity to Showcase Excellence: Redesigning Vancouver Coastal Health Research Institute’s Website
by: Vivian Sum

Learn about this award-winning project's communication outcomes and how Gold Quill renews the passion for communication excellence.

Business Acumen
Communication Can Calm Chaos: World Conference 2022 Preview 
23 June 2022
Communication Can Calm Chaos: World Conference 2022 Preview
by: Jenni Field

Communication can calm chaos because it is the golden thread that runs through organizations.

Innovation
Before, During and After: Managing Cybersecurity Communications 
22 June 2022
Before, During and After: Managing Cybersecurity Communications
by: Paige Strand

Everyone plays a role in ensuring the organization is protected from cybersecurity incidents — especially communicators — from proactive planning to reactive measures in the moment. What should we focus on first?

Business Acumen
ESG — Communicating the Greater Good 
22 June 2022
ESG — Communicating the Greater Good
by: Joe Bobbey, Stephen Forshaw and Tammy Korgie

Having a solid understanding of ESG and related trends is the first step to being a more effective ESG communicator.

Innovation
Why Should Communicators Care About New Technology? 
15 June 2022
Why Should Communicators Care About New Technology?
by: Monique Zytnik

Tech is tech right? Well, sort of. It can allow us as communicators to be more efficient, effective and engaging in our digital and physical worlds.

Business Acumen
Focus on Alignment Before Implementing Change 
14 June 2022
Focus on Alignment Before Implementing Change
by: Jenni Field

When it comes to understanding change and how to really shift and transform organizations, we must focus on people, relationships and alignment.

Business Acumen
Allyship Is the New Leadership: 3 Things You Need to Know: World Conference 2022 Preview 
13 June 2022
Allyship Is the New Leadership: 3 Things You Need to Know: World Conference 2022 Preview
by: Jill Vitiello

Modern leaders understand the business case for diversity, equity and inclusion (DEI), yet many struggle to bring DEI principles to life in their companies. Allyship is the bridge between intention and action.

Podcasts
PodCatalyst Episode 29: The Reality of Holograms With Ziena Jalil and Natasha Meleisea 
9 June 2022
PodCatalyst Episode 29: The Reality of Holograms With Ziena Jalil and Natasha Meleisea
by: Ziena Jalil and Natasha Meleisea

Holograms: a technology that was once a plot device in sci-fi movies is now more commonplace in business communications than the average person might think.

Career Roadmap
Member Spotlight: Paula Batho 
8 June 2022
Member Spotlight: Paula Batho
by: IABC Staff, Featuring Paula Batho

Meet IABC member Paula Batho, based in the New South Wales (NSW) chapter.

Innovation
Frontline Employee Happiness and the Role of Internal Communications 
8 June 2022
Frontline Employee Happiness and the Role of Internal Communications
by: Amy Jenkins

How can corporate communicators be part of the solution in attracting and retaining great talent?

Career Roadmap
Why Start an IABC Student Chapter? 
1 June 2022
Why Start an IABC Student Chapter?
by: Kelli Cargile Cook and Sheree McCormack

We gained insights about the benefits an IABC student chapter offers students. Find out more. 

Innovation
3 Ways to Lead With Impact and Purpose: World Conference 2022 Preview 
1 June 2022
3 Ways to Lead With Impact and Purpose: World Conference 2022 Preview
by: Sia Papageorgiou FRSA, SCMP, and Adrian Cropley OAM, FRSA, IABC Fellow, SCMP

In today's uncertain and competitive work environment, organizations need communication leaders with a firm grip on all areas of business to drive strategic alignment.

Career Roadmap
10 Career Tips for Your Future You 
1 June 2022
10 Career Tips for Your Future You
by: Stephen Dupont, APR, Fellow PRSA

Are you — and your career — ready for all of the impending changes in the years to come?

Podcasts
PodCatalyst Episode 28: Exploring the Metaverse With Jo Eyre 
26 May 2022
PodCatalyst Episode 28: Exploring the Metaverse With Jo Eyre
by: Jo Eyre

The birth of the metaverse is offering communicators a new space to explore. What is there to look forward to? How can we prepare ourselves and our organizations?

Innovation
Pocket Trend: Communicating Risk: Climate Change, Health and Employee Engagement 
24 May 2022
Pocket Trend: Communicating Risk: Climate Change, Health and Employee Engagement
by: Shaniek Parks

The increase in natural disasters worldwide has given renewed focus to the impact of climate change and adverse environmental developments on health and well-being.

Innovation
Is Basketball the ‘Secret Sauce’ of Strategic Communications? 
24 May 2022
Is Basketball the ‘Secret Sauce’ of Strategic Communications?
by: Tara Mogan Blom, MMC, ABC

For Tara Mogan Blom, basketball is a go-to for strategic communications planning and taking care of her mental health. 

Business Acumen
Should CEOs Speak Out on Social Issues? 
18 May 2022
Should CEOs Speak Out on Social Issues?
by: IABC Trend Watch Committee

A special thanks to those who joined us for the Trend Watch Virtual Debate: Should CEOs Speak Out on Social Issues?

Business Acumen
Exiting the House of Mirrors: World Conference 2022 Preview 
18 May 2022
Exiting the House of Mirrors: World Conference 2022 Preview
by: Catherine Fisette, MA, ABC

What if this created the impetus to smash the mirrors in the house as they are distorting our reality, creating self-imposed obstacles and preventing us from showcasing the breadth of the important work we do?

Career Roadmap
Communicating a Mentoring Culture 
18 May 2022
Communicating a Mentoring Culture
by: Lisa Z. Fain

For organizations to take full advantage of the benefits of mentoring, they must develop a mentoring culture. 

Business Acumen
Psychological Safety Climate Communications 
18 May 2022
Psychological Safety Climate Communications
by: Tara Mogan Blom, MMC, ABC

As we’ve learned across the past two years, big change happens. It’s our responsibility as communicators to support and guide change while minimizing operational disruption.

Business Acumen
The Hybrid Challenge — Communication Is Key in Ukraine War 
9 May 2022
The Hybrid Challenge — Communication Is Key in Ukraine War
by: Ute Schaeffer

Can a war be won through communication? The war in Ukraine is a striking example of communication’s key role, not least when it comes to the weaknesses and strengths of the warring parties.

Gold Quill
Evaluating the IABC Gold Quill Awards 
9 May 2022
Evaluating the IABC Gold Quill Awards
by: Aarti Sabhaney

Give, and ye shall receive!

Business Acumen
Which Day Is Best to Send a PR Pitch? 
9 May 2022
Which Day Is Best to Send a PR Pitch?
by: Aaron Friedman, Propel

Not every day is treated equally when it comes to PR pitching. Rather than choosing a day and hoping for the best, PR measurement tools can help answer questions and remove the guesswork.

Career Roadmap
Earn Your M.S. in Communication While Working — New Flexible Formats 
4 May 2022
Earn Your M.S. in Communication While Working — New Flexible Formats
by: Columbia University

Beginning in fall 2022, the Part-Time and Executive Paths in Columbia University’s Strategic Communication master’s program are moving primarily online.

Business Acumen
How Communication Drives Inclusion: World Conference 2022 Preview 
3 May 2022
How Communication Drives Inclusion: World Conference 2022 Preview
by: Chris Lentz

Awareness only starts the journey toward realizing a truly inclusive culture.

Business Acumen
Integrating Internal Communications With Change Management 
2 May 2022
Integrating Internal Communications With Change Management
by: Paige Strand

For those interested in change management, here are some elements to consider within your own communications planning.

Podcasts
PodCatalyst Episode 27: Sharpening Your Societal Acumen With Oscar Suris, Edelman New York 
27 April 2022
PodCatalyst Episode 27: Sharpening Your Societal Acumen With Oscar Suris, Edelman New York
by: Oscar Suris

Tune in to learn from Oscar Suris’s storied career, plus his insights on societal acumen, the power of curiosity, the latest from the Edelman Trust Barometer and more. 

Business Acumen
Hybrid Teams Need Heroic Leaders 
25 April 2022
Hybrid Teams Need Heroic Leaders
by: Axios HQ

With hybrid work, rising inflation and lingering COVID disruptions making it harder to build a strong team culture, 2022 is proving to be one of the toughest years to lead an organization.

Career Roadmap
Designing the Comms Professional of the Future 
21 April 2022
Designing the Comms Professional of the Future
by: Katie Macaulay

How can communication professionals avoid “jobsolescence” — remaining relevant and valuable to their organizations long into the future?

Career Roadmap
Going Solo: Launching a Communications Consulting Business 
19 April 2022
Going Solo: Launching a Communications Consulting Business
by: Ruth E. Thaler-Carter

Starting a communications business is equal parts exciting and challenging. Fortunately, IABC members have an advantage when thinking about going solo.

Innovation
4 AI Trends Transforming Communications 
19 April 2022
4 AI Trends Transforming Communications
by: Martin Waxman, MCM, APR

Are communications professionals ready for the onslaught of change brought on by artificially intelligent machines, tools and apps?

Career Roadmap
The Value of Volunteering With IABC 
19 April 2022
The Value of Volunteering With IABC
by: Joe Bobbey, Featuring Michael Blackburn and Sebastian Warren

Catalyst Subcommittee member Joe Bobbey interviewed Michael Blackburn and Sebastian Warren to learn more about the value of their IABC volunteer positions.

Podcasts
PodCatalyst Episode 26: Digital Marketing With Dr. Lilian Ajayi-Ore, Columbia University, NYU 
14 April 2022
PodCatalyst Episode 26: Digital Marketing With Dr. Lilian Ajayi-Ore, Columbia University, NYU
by: Dr. Lilian Ajayi-Ore, Ed.D.

In this episode of PodCatalyst, IABC Executive Director Peter Finn sits down with Dr. Lilian Ajayi-Ore, who will host the World Conference 2022 digital communications strategy masterclass. 

Business Acumen
Building Influence and Impact With Social Business 
13 April 2022
Building Influence and Impact With Social Business
by: Shazeeb M Khairul Islam

Shazeeb M Khairul Islam, founder and managing director of YY Ventures and Obama Foundation Scholar, discusses his Global Brand ConvergenceSM presentation “Social Entrepreneurs: Building Your Sphere of Influence and Social Impact.”

Career Roadmap
An Area for Academics: IABC’s Education SIG 
13 April 2022
An Area for Academics: IABC’s Education SIG
by: Matt Tidwell, Ph.D., APR

Education SIG leader Matt Tidwell, Ph.D., APR, shares how this is a space for communicators in higher education to address industry challenges together.

Business Acumen
When Should Companies Weigh in on Social Issues? 
7 April 2022
When Should Companies Weigh in on Social Issues?
by: Frank Shaw

In this video, IABC World Conference 2022 keynote speaker Frank Shaw explains how Microsoft approaches sharing its point of view through both actions and words.

Business Acumen
A Communicator’s Journey Through Troubling Times 
4 April 2022
A Communicator’s Journey Through Troubling Times
by: Catalina Gardescu

If the journey we are on right now is going to take us anywhere, it is only going to happen if we walk it with honesty, courage and empathy.

Business Acumen
Every Leader’s Top Priority Should Be Strong Internal Communications 
4 April 2022
Every Leader’s Top Priority Should Be Strong Internal Communications
by: Axios HQ

A difficult truth: You could have the smartest people, strongest strategy, endless capital — but your team is set up to fail without clear communication. Why?

Career Roadmap
Member Spotlight: Reva Kautz 
4 April 2022
Member Spotlight: Reva Kautz
by: IABC Staff, Featuring Reva Kautz

Meet IABC member Reva Kautz, based in the Great Plains chapter. With more than 20 years of experience in the field, Reva is the marketing director for ND Assistive, a nonprofit based in North Dakota.

Podcasts
PodCatalyst Episode 25: Microsoft’s Frank Shaw on the Intersection of Communication and Tech 
31 March 2022
PodCatalyst Episode 25: Microsoft’s Frank Shaw on the Intersection of Communication and Tech
by: Frank Shaw

After a series of changes, Microsoft's Frank Shaw found himself at the intersection of communication and tech. Tune in to learn more about the opening keynote for the IABC World Conference 2022. 

Business Acumen
Navigating Cultural Differences in Communication 
28 March 2022
Navigating Cultural Differences in Communication
by: Featuring Jay Soo and Michelle Whittemore

Global Brand ConvergenceSM presenters Jay Soo and Michelle Whittemore discuss the importance of understanding cultural differences in a world of instant connection.

Podcasts
PodCatalyst Episode 24: Chris Lee on Gallagher’s State of the Sector 2022 Report 
23 March 2022
PodCatalyst Episode 24: Chris Lee on Gallagher’s State of the Sector 2022 Report
by: Chris Lee

In the latest episode of PodCatalyst, IABC Executive Director Peter Finn dives into the Gallagher’s State of the Sector 2022 report with Chris Lee, vice president of communications for Gallagher’s employee communication and experience practice.  

Innovation
An Epiphany in Intercultural Communication 
23 March 2022
An Epiphany in Intercultural Communication
by: Doug Downs, SCMP, Featuring Subhamoy Das

IABC member and Stories and Strategies podcast host Doug Downs, SCMP, interviewed World Conference 2022 speaker Subhamoy Das about intercultural communication.

Career Roadmap
Member Spotlight: Shane Gillespie 
23 March 2022
Member Spotlight: Shane Gillespie
by: IABC Staff, Featuring Shane Gillespie

Meet IABC member Shane Gillespie, based in the Victoria, Australia, chapter.

Innovation
Pocket Trend: Rising to the Challenge of Science Communication in a Digital Age 
23 March 2022
Pocket Trend: Rising to the Challenge of Science Communication in a Digital Age
by: Joe Bobbey

Science communication has come under scrutiny like never before, as spotlighted by the complexity and consequences of the COVID-19 pandemic.

Innovation
The Email Subject Line: The Window to the Soul? 
15 March 2022
The Email Subject Line: The Window to the Soul?
by: Tiffany Markman

Tiffany Markman shares five ways to create "fizz" when crafting your email subject lines. 

Career Roadmap
Understanding Healthcare Communication Across the Globe 
15 March 2022
Understanding Healthcare Communication Across the Globe
by: Featuring Phoebe Dey and Robin McCasland, SCMP, IABC Fellow

Get to know the IABC Healthcare SIG leaders and goals for the new group.

Career Roadmap
Member Spotlight: Meaghan Rentmeester 
15 March 2022
Member Spotlight: Meaghan Rentmeester
by: IABC Staff, Featuring Meaghan Rentmeester

Meet IABC member Meaghan Rentmeester, based in the British Columbia chapter.

Business Acumen
Risk Mitigation or Value Creation? Trends in Reputation Management 
8 March 2022
Risk Mitigation or Value Creation? Trends in Reputation Management
by: Donna Itzoe

Is reputation management a function of risk mitigation or a firm’s best opportunity to create measurable value? This paper explores some trends in reputation management, and the opportunities for communications professionals to participate in this burgeoning space.

Podcasts
PodCatalyst Episode 23: A Closer Look at World Conference 2022 With Zora Artis 
7 March 2022
PodCatalyst Episode 23: A Closer Look at World Conference 2022 With Zora Artis
by: Zora Artis, GAICD, SCMP, FAMI, CPM, IABC Fellow

This episode features Zora Artis, CEO of Artis Advisory cofounder of The Alignment People and chair of the IABC World Conference 2022 Program Advisory Committee (PAC).

Innovation
Catalyst for Climate 
2 March 2022
Catalyst for Climate
by: Danielle Bond, SCMP

As society grapples with the urgency of the climate crisis, how can communication professionals be catalysts for change?

Innovation
Pocket Trend: Employees Want a Voice: #ShowUsYourLeave and Other Inclusive Policies 
1 March 2022
Pocket Trend: Employees Want a Voice: #ShowUsYourLeave and Other Inclusive Policies
by: Kristin Frankiewicz

The #ShowUsYourLeave campaign on social media ties to a larger global trend bubbling up: employees’ desire to break from the norm and have more flexibility in culture creation. 

Career Roadmap
Recognizing Impactful Careers: Meet the 2022 IABC Fellows 
1 March 2022
Recognizing Impactful Careers: Meet the 2022 IABC Fellows
by: By IABC Staff, Featuring Zora Artis, Sue Heuman and Robin McCasland

When asked what it meant to become an IABC Fellow, the 2022 cohort shared that the designation recognizes a communication professional’s commitment to the practice, validates lifelong industry contributions and honors an impactful and longstanding career.

Career Roadmap
Member Spotlight: Danielle Phillips 
28 February 2022
Member Spotlight: Danielle Phillips
by: IABC Staff, Featuring Danielle Phillips

Meet IABC member Danielle Phillips, based in the United Kingdom and Ireland chapter. 

Business Acumen
Business Communications Ethics in ‘The IABC Guide for Practical Business Communication’ 
22 February 2022
Business Communications Ethics in ‘The IABC Guide for Practical Business Communication’
by: Featuring Barbara Puffer MA, ABC, IABC Fellow

Did you know that IABC’s recently published thought-leadership book, “The IABC Guide for Practical Business Communication,” features a chapter dedicated to business communication ethics?

Career Roadmap
Member Spotlight: Wemimo Onikan 
22 February 2022
Member Spotlight: Wemimo Onikan
by: IABC Staff, Featuring Wemimo Onikan

Meet IABC member Wemimo Onikan, based in the Waterloo and Ottawa chapters! 

Innovation
Woke Marketing and Communications: How to Use Your Brand for Social Change 
22 February 2022
Woke Marketing and Communications: How to Use Your Brand for Social Change
by: Alexandra Sebben and Jefferson Darrell

Alexandra Sebben, president of IABC Ottawa, and Jefferson Darrell, founder and CEO of Breakfast Culture, recap a chapter professional development session about woke marketing and communications.

 

Career Roadmap
‘Make Those Big Leaps’: A Look at TruePoint Communications’ Work Readiness Program 
15 February 2022
‘Make Those Big Leaps’: A Look at TruePoint Communications’ Work Readiness Program
by: Morgan Manghera, Featuring Jessica Nunez

Jessica Nunez talks the creation of TruePoint’s Work Readiness Program and actionable ways communication professionals can support the development of new graduates as they transition to the workplace. 

Career Roadmap
Member Spotlight: Megan Thomas 
15 February 2022
Member Spotlight: Megan Thomas
by: IABC Staff, Featuring Megan Thomas

Meet IABC member Megan Thomas, president of the IABC New South Wales (NSW) chapter!

Gold Quill
Global Trends From the Gold Quill Awards Entry Data 
10 February 2022
Global Trends From the Gold Quill Awards Entry Data
by: Paige Schafer

IABC’s Gold Quill Awards submissions provide a glimpse into the issues and trends affecting the communication profession.  

Business Acumen
The Dos and Don’ts of DE&I 
9 February 2022
The Dos and Don’ts of DE&I
by: Curtis Steinhoff

Does deadnaming or pinkwashing mean anything to you? How about the terms non-binary or cisgender? If not, chances are you could use some training in diversity, equity and inclusion (DE&I) nomenclature.

Career Roadmap
How to Build Trust as the New Communicator on the Block 
8 February 2022
How to Build Trust as the New Communicator on the Block
by: Paige Strand

Here are some methods I consistently use to build trust as the new communicator on the block.

Innovation
The State of Play 
8 February 2022
The State of Play
by: Dr. Laura McHale, ABC

Neuroscience can help communicators apply evidence-based, innovative approaches to up their game, make a difference and become knowledgeable and trusted advisors in their organizations.

Business Acumen
Exploring Ethical Challenges Through the Power of Partnership 
2 February 2022
Exploring Ethical Challenges Through the Power of Partnership
by: Martin Gilbraith, MA, CPF | M, and Michael Ambjorn, CDir, SCMP

We explore the power of facilitation as applied to the field of professional communication in general and ethics in particular.

Innovation
Digital Trends for Professional Communicators to Watch in 2022 
2 February 2022
Digital Trends for Professional Communicators to Watch in 2022
by: Stephen Dupont, APR, Fellow PRSA

As a communications professional and a futurist, I want to suggest some digital trends and events that you should keep an eye on in the coming year.

Career Roadmap
Member Spotlight: Melody Lynch 
2 February 2022
Member Spotlight: Melody Lynch
by: IABC Staff, Featuring Melody Lynch

Meet IABC member Melody Lynch, based in the IABC Saskatoon chapter.

Innovation
Pocket Trend: Say Hello to the Content Creator Generation 
25 January 2022
Pocket Trend: Say Hello to the Content Creator Generation
by: Katie Macaulay

Are communication professionals ready for a world where our audiences have more influence and followers than our stakeholders?

Career Roadmap
IABC Member Spotlight: Paige Strand 
25 January 2022
IABC Member Spotlight: Paige Strand
by: IABC Staff, Featuring Paige Strand

Meet IABC member Paige Strand! With over a decade in the field, Paige is the communications manager for Central 1 and a member of the IABC British Columbia chapter.

Career Roadmap
Pandemic Productivity: The Value of a Master’s Degree in Strategic Communications 
25 January 2022
Pandemic Productivity: The Value of a Master’s Degree in Strategic Communications
by: Peyton Woodson Cooper, CMP, CPC

During the pandemic, Peyton Woodson Cooper embarked on her long-held dream to earn a master’s degree in strategic communications.

Gold Quill
Vanessa’s Law Campaign: Prioritizing Patient Safety in British Columbia 
18 January 2022
Vanessa’s Law Campaign: Prioritizing Patient Safety in British Columbia
by: Kim Steger

Learn how a campaign to increase the regulation of therapeutic products in Canada led to Gold Quill success. 

Career Roadmap
Personal Branding for Professional Communicators 
18 January 2022
Personal Branding for Professional Communicators
by: Kristen Dyck

Here are my best tips building your personal brand, getting results and growing your career.

Business Acumen
Are Corporate Silos the Silent Threat to Your Communications Strategy? 
18 January 2022
Are Corporate Silos the Silent Threat to Your Communications Strategy?
by: Paige Strand

Collaboration across multiple disciplines is integral to ensuring every angle, approach, sensitivity and stakeholder are considered when creating a fine-tuned communications strategy.

Podcasts
PodCatalyst Episode 22: Executive Coaching and Consulting With David Albritton 
11 January 2022
PodCatalyst Episode 22: Executive Coaching and Consulting With David Albritton
by: Featuring David Albritton

In the latest episode of PodCatalyst, IABC Executive Director Peter Finn sat down with David Albritton, who has had an interesting and varied career path, from being in the Navy to working for Amazon Web Services and now leading Nineteen88 Strategies, an executive coaching business.

Career Roadmap
IABC Member Spotlight: Ben Borne 
10 January 2022
IABC Member Spotlight: Ben Borne
by: IABC Staff, Featuring Ben Borne, CMP

Meet IABC member Ben Borne, CMP. With nine years of experience in the field, Ben is the co-founder of SymmetryPR, the publisher/managing partner at Eagle Feather News and a sessional lecturer at First Nations University of Canada.

Business Acumen
What’s on a Communicator’s 2022 Wish List? 
10 January 2022
What’s on a Communicator’s 2022 Wish List?
by: Featuring the IABC Catalyst Subcommittee

What communication-related trends, predictions and events — whether personal or industry related — are you adding to your professional wish list in 2022?

Gold Quill
It’s Just Buttons, Really: Sharing Personal Curiosity to Encourage Engagement 
4 January 2022
It’s Just Buttons, Really: Sharing Personal Curiosity to Encourage Engagement
by: Barend Nagel

The University of the Free State’s (UFS) 2020 Virtual Open Day website — an initiative my team led and I submitted for a Gold Quill Award — is not much different from the car keys.

Innovation
Being Confident and Competent on Camera Is the New Essential Skill 
4 January 2022
Being Confident and Competent on Camera Is the New Essential Skill
by: David Horsewood

Prior to COVID, being confident and competent on camera was irrelevant. Today, almost all of us are trying to get results through a camera. It’s the new essential skill.

Business Acumen
Communicators Can Make the Biggest Difference When Crisis Strikes 
4 January 2022
Communicators Can Make the Biggest Difference When Crisis Strikes
by: Jonathan Hemus

For communicators, a crisis can be the best day of your business life.

Innovation
Disability-Inclusive Communication: Takeaways for Communicators 
13 December 2021
Disability-Inclusive Communication: Takeaways for Communicators
by: Laura Desert

One of our roles as communicators is to ensure people feel comfortable speaking about disability with their colleagues instead of being too scared to mention anything.

Career Roadmap
IABC Member Spotlight: Carlene Cox 
10 December 2021
IABC Member Spotlight: Carlene Cox
by: IABC Staff, Featuring Carlene Cox

Meet IABC member Carlene Cox!

Innovation
Workplace Wellness + Communication = Retention 
10 December 2021
Workplace Wellness + Communication = Retention
by: Tara Mogan Blom, MMC, ABC

Here are a few examples of how companies around the world are making a run at retention. 

Podcasts
PodCatalyst Episode 21: Page’s Roger Bolton and the Influence of the Communicator 
8 December 2021
PodCatalyst Episode 21: Page’s Roger Bolton and the Influence of the Communicator
by: Featuring Roger Bolton

In the latest episode of PodCatalyst, IABC Executive Director Peter Finn sat down with Roger Bolton, president of the Arthur W. Page Society (Page).

Business Acumen
Improve Communications Campaigns Through Cross-Functional Collaboration 
8 December 2021
Improve Communications Campaigns Through Cross-Functional Collaboration
by: Oliver Clark

How do you take the hyper-focused and specialized skill sets of these silos and network them to benefit each other and the business overall?

Gold Quill
PwC Australia’s ‘Digital Pulse’ — Where Business, Experience and Technology Come Together to Change the World 
8 December 2021
PwC Australia’s ‘Digital Pulse’ — Where Business, Experience and Technology Come Together to Change the World
by: Amy Gibbs, PhD

With digital innovation comes convenience, choice, affordability and a recognition that there is potential to improve our lives. But business has been slower to digitize.

Career Roadmap
Member Spotlight: Kaitlin Ross 
30 November 2021
Member Spotlight: Kaitlin Ross
by: IABC Staff, Featuring Kaitlin Ross

Meet IABC member Kaitlin Ross! With six years of experience in the field, Kaitlin works as a senior account executive for Pierpont Communications.

Innovation
Choose the Right Internal Communications Tool for Your Organization 
30 November 2021
Choose the Right Internal Communications Tool for Your Organization
by: Jocelyn Flint

Here are some considerations to ensure you choose the best platform — one that will solve the communications problems you need it to solve.

Innovation
Communicators at the Frontline of Workplace Mental Health 
30 November 2021
Communicators at the Frontline of Workplace Mental Health
by: Mairi Barton, SCMP

It’s time we took it to heart.

Career Roadmap
New Members Show IABC’s Future 
23 November 2021
New Members Show IABC’s Future
by: Paige Schafer

During its most recent Member Month, which celebrates all of the benefits, colleagues and opportunities that exist within the association, IABC attracted more than 330 new members with backgrounds and skills that will shape the organization's priorities for years to come. 

Gold Quill
Reaching the Historically Undercounted in the 2020 Census: A Gold Quill Case Study 
22 November 2021
Reaching the Historically Undercounted in the 2020 Census: A Gold Quill Case Study
by: Rich Donley and Michelle Franzen Martin

In a world where misinformation and mistrust are rampant, how do you increase U.S. Census participation among people who have privacy and confidentiality concerns, a fear of repercussions and a general distrust of government?

Career Roadmap
Member Spotlight: Rauf Hameed 
22 November 2021
Member Spotlight: Rauf Hameed
by: IABC Staff, Featuring Rauf Hameed

Meet IABC member Rauf Hameed! Rauf, an IABC Asia Pacific region member-at-large, is a passionate communications and advocacy professional with more than 25 years of experience.

Podcasts
PodCatalyst Episode 20: Journalistic Standards and Ethics With CNN’s Fuzz Hogan 
18 November 2021
PodCatalyst Episode 20: Journalistic Standards and Ethics With CNN’s Fuzz Hogan
by: Featuring Fuzz Hogan

In this episode of PodCatalyst, IABC Executive Director Peter Finn sits down with CNN’s Fuzz Hogan, who currently serves as senior editor for The Row.

Career Roadmap
Member Spotlight: Susan Ellison-McGee 
18 November 2021
Member Spotlight: Susan Ellison-McGee
by: IABC Staff, Featuring Susan Ellison-McGee

Meet IABC member Susan Ellison-McGee! With more than 15 years of experience in the field, Susan is the social media lead, COVID-19, for the Washington State Department of Health.

Podcasts
PodCatalyst Episode 19: Business Communication Ethics 
10 November 2021
PodCatalyst Episode 19: Business Communication Ethics
by: Barbara Puffer MA, ABC, IABC Fellow

IABC Executive Director Peter Finn sits down with Barbara Puffer, MA, ABC, IABC Fellow, contributing author in IABC’s recently launched book, “The IABC Guide for Practical Business Communication: A Global Standard Primer.”

Innovation
Digital Accessibility on Social Media: Create Inclusive Content for Everyone 
9 November 2021
Digital Accessibility on Social Media: Create Inclusive Content for Everyone
by: Suchita Bali

As communication professionals, we must ask ourselves if our content is inclusive or not. Are we doing a fair job of reaching people, especially those with disabilities who may require other methods of access?

Career Roadmap
Member Spotlight: Edwina Duenas 
9 November 2021
Member Spotlight: Edwina Duenas
by: IABC Staff, Featuring Edwina Duenas

Meet IABC member Edwina Duenas! With eight years of experience in the field, Edwina is a corporate citizenship communications specialist.

Gold Quill
The Canadian Music Theatre Project: The Next 10 Years 
2 November 2021
The Canadian Music Theatre Project: The Next 10 Years
by: Jill Scarrow

Achieving Gold Quill recognition for this publication was an important reminder of the value of our work and its ability to have an impact on fundraising in support of our school and students.

Business Acumen
A Closer Look at ‘The IABC Guide for Practical Business Communication: A Global Standard Primer’ 
2 November 2021
A Closer Look at ‘The IABC Guide for Practical Business Communication: A Global Standard Primer’
by: IABC Staff, Featuring Danielle Bond and Tamara Gillis
Innovation
Leading Through Change Communications 
2 November 2021
Leading Through Change Communications
by: Julie Bjorkman, PhD

Can we really manage change? Or is that simply an oxymoron? We can lead change and support our organizations by the messages we create.

Career Roadmap
Member Spotlight: Oliver Clark 
2 November 2021
Member Spotlight: Oliver Clark
by: IABC Staff, Featuring Oliver Clark

Meet IABC member Oliver Clark! After more than six years in the communications industry, Oliver is a senior communications manager for Resideo.

Career Roadmap
Where Do IABC Members’ Strengths Lie? Results From the Career Assessment Tool 
28 October 2021
Where Do IABC Members’ Strengths Lie? Results From the Career Assessment Tool
by: Tilden Katz and Jeff Price
This is the second installment of a series of monthly thought-leadership pieces entitled “IABC Research & Insights.” These pieces present a unique perspective, based on proprietary IABC data and the views of the authors. We hope this article, and the ones that follow, spark...
Podcasts
PodCatalyst Episode 18: Branding With Confidence 
26 October 2021
PodCatalyst Episode 18: Branding With Confidence
by: Mark Schumann, ABC, IABC Fellow

In this episode of PodCatalyst, IABC Executive Director Peter Finn sits down with Mark Schumann, ABC, IABC Fellow, past IABC IEB Chair and contributing author for IABC’s recently launched book, “The IABC Guide for Practical Business Communication.”

Innovation
Survey: So How Are You, Really? 
26 October 2021
Survey: So How Are You, Really?
by: Sia Papageorgiou, FRSA, SCMP

I have seen too many of my communication and public relations friends and colleagues suffer with their mental well-being and, for this reason, I wanted to explore mental well-being in the communication profession.

Career Roadmap
Member Spotlight: Jenny Doren 
26 October 2021
Member Spotlight: Jenny Doren
by: IABC Staff, Featuring Jenny Doren

Meet IABC member Jenny Doren, associate vice president of health system administration and communications at UT Southwestern Medical Center. 

Career Roadmap
IABC Fellow Designation: ‘A Great Recognition and Honor’ 
20 October 2021
IABC Fellow Designation: ‘A Great Recognition and Honor’
by: Featuring Jane Mitchell, FRSA, IABC Fellow; and Caroline Sapriel, IABC Fellow

To learn more about the IABC Fellow designation, we connected with the three members of the IABC Fellows Class of 2021: Stephanie Griffiths, Jane Mitchell and Caroline Sapriel.

Podcasts
PodCatalyst Episode 17: ABM EnhancedClean: A Gold Quill Award-Winning Campaign 
20 October 2021
PodCatalyst Episode 17: ABM EnhancedClean: A Gold Quill Award-Winning Campaign
by: Cary Bainbridge

In this episode of PodCatalyst, IABC Executive Director Peter Finn sits down with Cary Bainbridge, chief marketing officer for the facility management provider ABM and Gold Quill Award recipient.

Career Roadmap
OJT or CMP: Gaining Credibility Through Certification 
19 October 2021
OJT or CMP: Gaining Credibility Through Certification
by: Lt. Emily Judstra, USN, CMP®
Getting certified as a Communication Management Professional (CMP®) through the International Association of Business Communicators (IABC) and the Global Communication Certification Council (GCCC) immediately builds credibility when entering a new organization or facing leadership turnover.
Business Acumen
IABC Member Exclusive: Read Chapter 2 of ‘The IABC Guide for Practical Business Communication’ 
13 October 2021
IABC Member Exclusive: Read Chapter 2 of ‘The IABC Guide for Practical Business Communication’
by: IABC Staff, Featuring Alison Rankin Frost

As an IABC member, we’re offering you the opportunity to download chapter 2 before you purchase your copy.

Podcasts
PodCatalyst Episode 16: Corporations and Consulting With Liz Roch 
13 October 2021
PodCatalyst Episode 16: Corporations and Consulting With Liz Roch
by: Liz Roch

In this episode of PodCatalyst, IABC Executive Director Peter Finn sits down with communications consultant Liz Roch.

Innovation
Cohesion 2021: Collaboration Is the Future of Work 
13 October 2021
Cohesion 2021: Collaboration Is the Future of Work
by: IABC Staff, Featuring Amanda Berry

Communication professionals, along with their colleagues in IT and HR, must collaborate to redefine the new frontier of work. Where can these professionals start when seeking to achieve these goals?

Business Acumen
Read Chapter 1 of ‘The IABC Guide for Practical Business Communication’ 
6 October 2021
Read Chapter 1 of ‘The IABC Guide for Practical Business Communication’
by: IABC Staff, Featuring Adrian Cropley

IABC just published “The IABC Guide for Practical Business Communication: A Global Standard Primer,” a 25-chapter collection of thought leadership that explores the communication discipline from multiple angles.

Business Acumen
‘The IABC Guide for Practical Business Communication’: A New Resource for Providing Insights and Advancing Careers 
6 October 2021
‘The IABC Guide for Practical Business Communication’: A New Resource for Providing Insights and Advancing Careers
by: Featuring Tamara L. Gillis, Ed.D., ABC, IABC Fellow, FRSA
It’s time to update your reading list! “The IABC Guide for Practical Business Communication: A Global Standard Primer” editor Tamara L. Gillis talks about the intention behind the book, sharing how it provides best practices across disciplines and is a testament to...
Career Roadmap
Transform Your Network With These Simple Practices 
4 October 2021
Transform Your Network With These Simple Practices
by: Maya Townsend

Would you rather go to the dentist than to a networking event? If so, read on.

Business Acumen
The Path Forward 
29 September 2021
The Path Forward
by: Danielle Bond, SCMP

According to research and insight from IABC, communications professionals who are knowledgeable about multiple business functions within an organization, and able to develop relationships with those executives, are likely to thrive in the coming years.

Business Acumen
Where Does Your Story Live? 
28 September 2021
Where Does Your Story Live?
by: David Schild

David Schild shares a real-life example of how he and his team crafted an out-of-this-world narrative to gain congressional support for funding the space program.  

Career Roadmap
Member Spotlight: Shannon Alexander 
28 September 2021
Member Spotlight: Shannon Alexander
by: IABC Staff, Featuring Shannon Alexander

Meet IABC member Shannon Alexander! With 15 years of experience in the profession, Shannon is the manager of specialty benefits communications for Blue Cross Blue Shield of Michigan.

Career Roadmap
Member Spotlight: Karen Mericsko 
22 September 2021
Member Spotlight: Karen Mericsko
by: IABC Staff, Featuring Karen Mericsko

Meet IABC member Karen Mericsko! With 15 years of experience in the profession, Karen is the associate director of communications and strategy for KPMG LLP.

Innovation
Assessing Internal Communications: How IC Underdogs Can Become Leaders of the Pack 
21 September 2021
Assessing Internal Communications: How IC Underdogs Can Become Leaders of the Pack
by: Alfie Penfold

It is possible for internal communication underdogs to rise to a position of influence.

Career Roadmap
Being a Job Seeker Online: How to Show Up From More Than the Waist Up 
21 September 2021
Being a Job Seeker Online: How to Show Up From More Than the Waist Up
by: Debra Jacklin

Although the virtual job fair format serves to standardize each candidate, there are some things you can do to stand out and make yourself memorable.

Innovation
How We Build Community and Culture Has Changed, So Should Our Communication 
16 September 2021
How We Build Community and Culture Has Changed, So Should Our Communication
by: Dan Gregory

What we once thought of our community and culture may no longer fit so comfortably. In fact, we might find greater acceptance for who we are beyond the bounds of traditional community or culture.

Career Roadmap
Member Spotlight: Chukwuemeka (Jude) Okonkwo 
14 September 2021
Member Spotlight: Chukwuemeka (Jude) Okonkwo
by: IABC Staff, Featuring Chukwuemeka (Jude) Okonkwo

Meet IABC member Chukwuemeka (Jude) Okonkwo, a communications consultant and member of the IABC London chapter. 

Business Acumen
The Most Overlooked Asset for Organization Change 
14 September 2021
The Most Overlooked Asset for Organization Change
by: Maya Townsend

It’s difficult to send consistent messages, maintain momentum and engage employees over the long haul. Luckily, organizations have a hidden asset that leaders can use to accelerate change.

Business Acumen
Building a Story: Why Engineers Need Storytellers 
8 September 2021
Building a Story: Why Engineers Need Storytellers
by: David Schild

Storytelling is a pillar of a high-performing communications strategy, and communication professionals can use this expertise to present scientific advancements and concepts as a compelling narrative.

Career Roadmap
An Unexpected Career Path: How Science Communication Opened Doors to Business Communication 
7 September 2021
An Unexpected Career Path: How Science Communication Opened Doors to Business Communication
by: Vip Sitaraman

IABC World Conference 2021 presenter Vip Sitaraman reflects on how he got his start as a business communicator.

Innovation
8 Ways to Create and Sustain Corporate Culture in a WFH World 
7 September 2021
8 Ways to Create and Sustain Corporate Culture in a WFH World
by: Sue Heuman, ABC, MC

How do vision, mission and values documents relate to working from home or returning to hybrid workplaces? What will sustain these principles while we work from different locations? Will they still be relevant?

Podcasts
PodCatalyst Episode 15: #TakeCareInCOVID 
2 September 2021
PodCatalyst Episode 15: #TakeCareInCOVID
by: Jocelyn Formsma, Kim Blanchette and Daren Wowchuck

Learn how #TakeCareInCOVID, a Gold Quill Award-winning campaign, helped deliver authentic messaging during the pandemic’s most urgent moments and gave NAFC a seat at the table to make decisions beyond the campaign.

Gold Quill
Gold Quill Awards Lead to ‘Wider Frontiers’ 
31 August 2021
Gold Quill Awards Lead to ‘Wider Frontiers’
by: Ramoncito Cruz

Winning the Gold Quill Award of Merit has made us more confident and even more determined to strive harder and for better, following the Gold Quill standards, than when we published our last book.

Innovation
Immersive Communication: The Third Dimension to Digital Employee Experience 
31 August 2021
Immersive Communication: The Third Dimension to Digital Employee Experience
by: Monique Zytnik

The new kid on the block is immersive communication. It’s a new mindset of how we plan and create corporate communications.

Career Roadmap
Junior Communicators: Leading Positive Industry Change 
24 August 2021
Junior Communicators: Leading Positive Industry Change
by: Mubashira Farooqi

From using their voices to champion and navigate a global social reckoning to launching their careers during an unprecedented pandemic, junior communicators have been put through the ringer with challenges that have molded them into the talented professionals they are today.

Gold Quill
'Your Neighbourhood, Your Neighbour': Making an Unknown Political Candidate a Household Name 
24 August 2021
'Your Neighbourhood, Your Neighbour': Making an Unknown Political Candidate a Household Name
by: Melody Lynch and Ben Borne

Winning the Gold Quill Award for this political campaign has helped to demonstrate our value as strategic advisors who deliver measurable business outcomes.

Business Acumen
Build a Freelance Mentality — Especially if You’re Employed 
24 August 2021
Build a Freelance Mentality — Especially if You’re Employed
by: Tiffany Markman

What if you could leverage a freelance mentality to be better at your job?

Business Acumen
Attitude, Relationships and Environment: Strategies for Prioritizing Mental Well-Being 
19 August 2021
Attitude, Relationships and Environment: Strategies for Prioritizing Mental Well-Being
by: Georgia Eather

Here are three takeaways from the session, which communication professionals can utilize to bounce back in challenging times and look after their mental well-being.

Innovation
Understanding the Channel Landscape — The Unique Perspective of the Internal Communicator 
17 August 2021
Understanding the Channel Landscape — The Unique Perspective of the Internal Communicator
by: Erin Raimondo and Alfie Penfold

When it comes to understanding how information travels and resonates with employees, having dedicated, internal communications resources is simply a smart business decision.

Gold Quill
COURAGE-CONNECT-CARE: Supporting Staff Through COVID-19 
17 August 2021
COURAGE-CONNECT-CARE: Supporting Staff Through COVID-19
by: Dijanna Ratajkoski

The COURAGE-CONNECT-CARE program was created by the Australian Government’s Department of Education, Skills and Employment to support staff during times of uncertainty and change during the COVID-19 pandemic.

Business Acumen
Business Communicators Should Focus on Shared Understanding 
11 August 2021
Business Communicators Should Focus on Shared Understanding
by: Wayne Aspland and Zora Artis GAICD, SCMP

If you want to build one team, make sure you’re having one conversation first.

Career Roadmap
GCCC Certification Gives You Credibility, Credentials and Confidence 
10 August 2021
GCCC Certification Gives You Credibility, Credentials and Confidence
by: Marianne D. Sison, PhD, FPRIA, and Sia Papageorgiou, FRSA, SCMP
A new survey revealed that many communication professionals perceive that a Global Communication Certification Council (GCCC) certification adds a level of credibility in practitioners’ current work, strengthens one’s credentials for new job prospects and builds practitioner...
Podcasts
PodCatalyst Episode 14: Evolution in Leadership Communications: No More Town Halls 
5 August 2021
PodCatalyst Episode 14: Evolution in Leadership Communications: No More Town Halls
by: Elizabeth Williams and Andrew Brown

In this episode of PodCatalyst, IABC World Conference 2021 presenters Elizabeth Williams and Andrew Brown, co-founders of The Academy of Business Communications, take a deep-dive into the evolutions of leadership communications.

Business Acumen
IABC Research Identifies Industry Challenges, Trends and Opportunities 
4 August 2021
IABC Research Identifies Industry Challenges, Trends and Opportunities
by: The IABC Strategic Planning Task Force

Data and information that helped shape IABC's new strategic plan, Stronger Together: IABC2025.

Gold Quill
Increasing Employees’ Health Literacy in Response to COVID-19: A Gold Quill Case Study 
3 August 2021
Increasing Employees’ Health Literacy in Response to COVID-19: A Gold Quill Case Study
by: Jared Curtis, PMP

Winning a Gold Quill Award told Jared Curtis's team what they already knew: their team team informs, educates and inspires staff so they can continue to provide uninterrupted essential services to the public.

Innovation
What Opera Can Teach Us About Zoom Calls 
3 August 2021
What Opera Can Teach Us About Zoom Calls
by: Chris Graham

If we never go back to the office, how can we make meaningful connections with a virtual audience? You might be surprised to learn the answer’s been known for over a decade. 

Podcasts
PodCatalyst Episode 13: Stronger Together — A Look at IABC’s Strategic Plan 
29 July 2021
PodCatalyst Episode 13: Stronger Together — A Look at IABC’s Strategic Plan
by: Danielle Bond, SCMP

In this episode of PodCatalyst, IABC Executive Director Peter Finn sat down with IABC International Executive Board (IEB) Chair Danielle Bond to discuss Stronger Together, IABC’s new strategic plan.

Gold Quill
Set Deadlines and Know Awards’ Worth: A Recipe for Gold Quill Success 
27 July 2021
Set Deadlines and Know Awards’ Worth: A Recipe for Gold Quill Success
by: Stefanie Martin, CMP

Stefanie Martin, CMP, shares her journey to earning a 2021 Gold Quill Award of Excellence. 

Business Acumen
Communicating With a Shrinking Workforce 
27 July 2021
Communicating With a Shrinking Workforce
by: Victoria Dew, SCMP

The number of available employees around the world may be shrinking, but we, as communication professionals, are poised to help our organizations communicate with every one of them like they’re the last.

Innovation
So You Want to Produce a Podcast? 6 Tips for Getting Started 
22 July 2021
So You Want to Produce a Podcast? 6 Tips for Getting Started
by: Morgan Manghera

Whether you are planning to launch a new podcast or are a seasoned pro, review these six resources to help you bring your best show to earbuds everywhere.

Innovation
4 Resources to Step Up Your Marketing Game 
21 July 2021
4 Resources to Step Up Your Marketing Game
by: Kristin Frankiewicz

If you’re in the market for a refreshed way to present analytics, a DIY graphic design platform or even some inspiration for your website’s content, there’s no shortage of tools and resources available.

Business Acumen
From Engagement to Passion: How Business Communicators Can Pique the Explorer’s Mindset 
20 July 2021
From Engagement to Passion: How Business Communicators Can Pique the Explorer’s Mindset
by: John Hagel

Rather than just seeking employee engagement, we need to draw out and cultivate a very specific form of passion — that of the explorer.

Innovation
2 Roundtables: Cultural Sensitivity and Emotional Intelligence for Organizational Inclusivity 
13 July 2021
2 Roundtables: Cultural Sensitivity and Emotional Intelligence for Organizational Inclusivity
by: Kazuko Kotaki and Chaya Mistry

Kazuko Kotaki and Chaya Mistry hosted IABC Converge21 sessions on diversity and emotional intelligence. Here, these two hosts share their takeaways.

Business Acumen
Unlearning Bias Is Critical to the Communicator’s Way Forward 
13 July 2021
Unlearning Bias Is Critical to the Communicator’s Way Forward
by: Rohini Mukherji

Here are five lessons for unlearning bias that are universal to leaders in any realm. 

Innovation
The Communicator’s Challenge: ‘Change My Mind’ 
13 July 2021
The Communicator’s Challenge: ‘Change My Mind’
by: Alice Brink, ABC, IABC Fellow
Truly changing minds requires more than giving out an extra mint. It requires that we use the tools of effective persuasion — in ways that are ethical rather than manipulative — to get our audiences’ attention with messages that resonate and make them feel connected, included...
Business Acumen
Your Guide to Must-Watch World Conference Content 
7 July 2021
Your Guide to Must-Watch World Conference Content
by: IABC Staff

If you missed World Conference, it’s not too late to get in on all the industry insights and thought-provoking learning presented at conference.

Innovation
Top Perks to Boost Recruitment and Retention in the Hybrid Workforce 
7 July 2021
Top Perks to Boost Recruitment and Retention in the Hybrid Workforce
by: Virgile Loisance

As communicators co-create the new future of work, here are some perks to consider adding to your company’s employee recruitment and retention plan.

Business Acumen
It’s About Time to … Celebrate World Conference: Recapping 3 Days of Interactive Virtual Education 
1 July 2021
It’s About Time to … Celebrate World Conference: Recapping 3 Days of Interactive Virtual Education
by: IABC Staff

With more than 50 sessions hosted across three days, communicators added a wealth of knowledge and new perspectives to their toolboxes. Here’s just the tip of the iceberg when it comes to lessons learned. 

Innovation
A Look at DEI Within Communications: Findings From the Trends Watch Task Force Survey 
30 June 2021
A Look at DEI Within Communications: Findings From the Trends Watch Task Force Survey
by: Shaniek Parks, Brigitte Fontaine and Celine Brassard

A DEI initiative survey was shared with the IABC community to encourage responses from communication professionals. Forty-five responses were received from members across IABC regions. 

Innovation
Artificial Intelligence, the Internet of Behaviors and You 
24 June 2021
Artificial Intelligence, the Internet of Behaviors and You
by: Joanne Henry

The Internet of Behaviors (IoB) combined with AI tools makes it possible to finally connect the dots to the desired action of the people you are trying to influence.

Podcasts
PodCatalyst Episode 12: AI and the Internet of Behaviors in Communications — A World Conference Preview 
23 June 2021
PodCatalyst Episode 12: AI and the Internet of Behaviors in Communications — A World Conference Preview
by: Donna Itzoe

In this episode of PodCatalyst, IABC Executive Director Peter Finn catches up with IABC Trends Watch Task Force member Donna Itzoe to preview her World Conference session about emerging communication trends. 

Podcasts
PodCatalyst Episode 11: Inclusive Virtual Experiences — A World Conference Preview With Anthony DeVergillo 
23 June 2021
PodCatalyst Episode 11: Inclusive Virtual Experiences — A World Conference Preview With Anthony DeVergillo
by: Anthony DeVergillo

In the latest episode of PodCatalyst, IABC Executive Director Peter Finn sat down with IABC World Conference 2021 presenter Anthony DeVergillo, internal digital communications associate for Amicus Therapeutics.

Innovation
We Wrote This … Or Did We? 
23 June 2021
We Wrote This … Or Did We?
by: Donna Itzoe, Joanne Henry, Nick Vivion

The IABC Trends Watch Task Force takes a deep dive into the risks, rewards and ways to use artificial intelligence and the Internet of Behaviors in communications. 

Career Roadmap
4 Steps to Finding Personal Alignment in Your Work 
22 June 2021
4 Steps to Finding Personal Alignment in Your Work
by: Natalie Pastuszak

How to lean into your strengths and stop doing everything as a professional communicator

Business Acumen
World Conference Preview: Unleash the Power of Social Impact Communication 
14 June 2021
World Conference Preview: Unleash the Power of Social Impact Communication
by: Mari Lee, ABC

As an African IABC member, the opportunity to participate and contribute to the IABC World Conference 2021 excites me. Joining virtually is such a bonus and a privilege, making the “I” (international) in IABC a reality.

Business Acumen
Rapid-Fire Q&A: Get to Know the Quick Hit Showcase Speakers 
14 June 2021
Rapid-Fire Q&A: Get to Know the Quick Hit Showcase Speakers
by: Featuring Mubashira Farooqi, Vip Sitaraman, Kylie Taylor and Shaniek Parks
Industry burnout, online interaction, the next generation of communicators and a new social capital ecosystem — these four topics were identified as some of the most pressing challenges and opportunities for innovation among communicators and will be featured at this year’s virtual...
Innovation
Empathy in Marketing: A Must for Communicators Moving Forward 
14 June 2021
Empathy in Marketing: A Must for Communicators Moving Forward
by: Melissa Harrison

Organizations must show empathy and create content and communication strategies that speak to audiences of all backgrounds, who experience the world around them in all different ways.

Business Acumen
Collaboration and Communication With Pfizer’s Sally Susman 
9 June 2021
Collaboration and Communication With Pfizer’s Sally Susman
by: Catalyst Staff, Featuring Tilden Katz

If you are seeking inspiration from the innovative and bold approaches Pfizer’s communication team tackled to achieve a healthier, safer future, you won’t want to miss the World Conference opening keynote from Pfizer's Sally Susman. 

Business Acumen
World Conference Preview: It’s Getting Real — Creating Meetings and Events in the New Normal 
8 June 2021
World Conference Preview: It’s Getting Real — Creating Meetings and Events in the New Normal
by: Jenifer Bice

Leading up to the virtual IABC World Conference 2021, speakers will spotlight their can’t-miss sessions on Catalyst. Read on for a sneak preview of “Breaking Through Zoom Fatigue to Create Engaging and Meaningful Meetings and Events.

Innovation
Using ‘They’ as a Gender Pronoun in Communications 
8 June 2021
Using ‘They’ as a Gender Pronoun in Communications
by: Jenna Wenkoff
While studying communications, a professor told us not to use “they” as a gender pronoun to avoid confusing our audience. As companies embrace diversity and inclusion, this statement excludes transgender individuals who do not identify as male or female. There are many pronouns used...
Podcasts
PodCatalyst Episode 10: The Mind is a Muscle 
3 June 2021
PodCatalyst Episode 10: The Mind is a Muscle
by: Pooja Kamat and Simon Monger, SCMP®

In the latest episode of PodCatalyst, IABC Executive Director Peter Finn sat down with Pooja Kamat and Simon Monger, SCMP®.

Business Acumen
World Conference Session Preview: From Measurement to Meaning — Listening Grows Up 
1 June 2021
World Conference Session Preview: From Measurement to Meaning — Listening Grows Up
by: Howard Krais, Mike Pounsford and Dr. Kevin Ruck

Leading up to the virtual IABC World Conference 2021, speakers will spotlight their can’t-miss sessions Catalyst. Read on for a sneak preview of “From Measurement to Meaning — Listening Grows Up.”

Innovation
Driving Forces: The Intersection of Communications and Behavioral Analytics 
1 June 2021
Driving Forces: The Intersection of Communications and Behavioral Analytics
by: Tara Mogan Blom, MMC, ABC

How better to know and support your internal audience than to understand what drives them, as well as yourself?

Innovation
6 Mental Health Resources to Read This Month 
25 May 2021
6 Mental Health Resources to Read This Month
by: Morgan Manghera

In recognition of Mental Health Awareness Month, review these resources for supporting well-being in the workplace, as well as self-care strategies for you and your team.

Business Acumen
Communicating With Compassion in Times of Crisis 
25 May 2021
Communicating With Compassion in Times of Crisis
by: Katharine Manning

To communicate effectively with those in trauma, there are five important steps we should take.

Innovation
A New Kind of Social Capital Ecosystem for a COVID World 
25 May 2021
A New Kind of Social Capital Ecosystem for a COVID World
by: Kylie Taylor

The pandemic called upon organizations to re-evaluate their role in society and deliver benefits for all. As communication professionals, how do we help them navigate this new world?

Podcasts
PodCatalyst Episode 9: IABC World Conference 2021 — ‘A Rallying Cry for Communicators’ 
19 May 2021
PodCatalyst Episode 9: IABC World Conference 2021 — ‘A Rallying Cry for Communicators’
by: Bonnie Caver and Jane Mitchell, FRSA

In this special edition episode of PodCatalyst, Bonnie Caver and Jane Mitchell, FRSA, incoming IABC Fellow, discuss and preview the virtual IABC World Conference 2021. 

Business Acumen
Misalignment: The Bermuda Triangle in Every Organization 
18 May 2021
Misalignment: The Bermuda Triangle in Every Organization
by: Lindsay Uittenbogaard

Managing misalignment sounds fluffy, but a rigorous, data-driven, constructive approach at the team level shows high levels of efficacy, and it doesn’t take long or cost much.

Innovation
Diversity, Equity and Inclusion (DE&I) Policies Have Evolved — Have We? Communicators Can Take the Next Step to Propel the Profession Forward 
18 May 2021
Diversity, Equity and Inclusion (DE&I) Policies Have Evolved — Have We? Communicators Can Take the Next Step to Propel the Profession Forward
by: Shaniek Parks

Communicators have an opportunity now more than ever to advance the profession by engaging in cross-communications with diverse global constituencies.

Business Acumen
‘It’s About Time to Explore!’ Get to Know NASA’s Isidro Reyna 
12 May 2021
‘It’s About Time to Explore!’ Get to Know NASA’s Isidro Reyna
by: Featuring Isidro Reyna, APR

At the virtual IABC World Conference 2021, business communicators will be inspired to reach for the stars. Catalyst sat down with keynote speaker Isidro Reyna, APR, senior communications specialist for NASA’s Johnson Space Center.

Innovation
Innovation in Global PR to Overcome the Pandemic 
11 May 2021
Innovation in Global PR to Overcome the Pandemic
by: Kazuko Kotaki

Review examples of global communication trends, based on lived experience — from technology opportunities, to troubleshooting live media events online, advice on how to move the needle on global sustainability through communications and more. 

Innovation
How to Make Your Company’s Commitment to DEI Meaningful 
11 May 2021
How to Make Your Company’s Commitment to DEI Meaningful
by: Jenny Spurr

We outline some simple (and not-so-simple) steps to write a purposeful and authentic diversity statement.

Business Acumen
Lessons for Effective Employee Communications and Engagement During a Crisis 
4 May 2021
Lessons for Effective Employee Communications and Engagement During a Crisis
by: Peyton Woodson Cooper, CMP, CPC

How can a communications team bring calm in the middle of a crisis? Review five lessons to apply to your work. 

Innovation
New Frontiers: 5 Areas Internal Communicators Can Coach Leaders 
4 May 2021
New Frontiers: 5 Areas Internal Communicators Can Coach Leaders
by: Dr. Alex Gapud

As we enter the next phase of work culture, here are some considerations for internal communicators, who can use their expertise to address such concerns.  

Innovation
Keep Calm: Fix Organizational Chaos, Streamline Communication and Drive Engagement 
3 May 2021
Keep Calm: Fix Organizational Chaos, Streamline Communication and Drive Engagement
by: Jenni Field

Making long-term changes and creating a calmer organization is always a difficult, but essential, journey if communicators are to drive efficiency and engagement for the future.

Podcasts
PodCatalyst Episode 8: The DEI Journey and Shifting Mindsets With Maya Bordeaux, Lead With Love Consulting 
27 April 2021
PodCatalyst Episode 8: The DEI Journey and Shifting Mindsets With Maya Bordeaux, Lead With Love Consulting
by: Maya Bordeaux, JD, MBA

IABC Executive Director Peter Finn sat down with Maya Bordeaux, JD, MBA, founder and senior strategist at Lead With Love Consulting LLC.

Business Acumen
Demystifying Measurement 
27 April 2021
Demystifying Measurement
by: Featuring Cindy Crescenzo

Cindy Crescenzo is the queen of measurement — and she’s using her powers for good to help communicators unpack and demystify it piece by piece.

Gold Quill
Navigate Your Next Award-Winning Campaign 
27 April 2021
Navigate Your Next Award-Winning Campaign
by: Megan Taylor

Major Road Projects Victoria's Megan Taylor talks planning for a Gold Quill award-winning communication campaign. 

Career Roadmap
Honey vs. Vinegar: A Recipe for Relationships 
27 April 2021
Honey vs. Vinegar: A Recipe for Relationships
by: Tara Mogan Blom, MMC, ABC

As a professional communicator, it took me a while to slow down and remember my great aunt Mary’s advice, “You’ll catch more flies with honey than with vinegar.” 

Career Roadmap
Preparing New Communicators for the Virtual Workplace 
20 April 2021
Preparing New Communicators for the Virtual Workplace
by: Featuring Kelli Cargile Cook

The graduating classes of 2020 and 2021 are entering the workforce in a time like no other. However, professional communicators can help those new to the field get acquainted despite the virtual environment.

Innovation
Could Radical Transparency Be the Solution to an Eroding Trust in Authority? 
20 April 2021
Could Radical Transparency Be the Solution to an Eroding Trust in Authority?
by: Brigitte Fontaine

Among communicators, the words “transparency,” along with “authenticity,” are more than slogans we put in into company messaging. At least, we hope so.

Innovation
Planning for Re-entry: Emphasizing Values-based Communication 
20 April 2021
Planning for Re-entry: Emphasizing Values-based Communication
by: Featuring Judy Panitch

As many organizations begin conversations about re-entering the physical workplace, they can look to those who have been operating in a physical capacity since the earliest days of the pandemic.

Gold Quill
Small Team Sinks Their Teeth Into Mighty Cause 
13 April 2021
Small Team Sinks Their Teeth Into Mighty Cause
by: Jennifer Whyte

We developed digital and earned media content to raise awareness among Canadians about Canada’s role in the shark fin trade and built a connection to the importance of protecting sharks.

Innovation
14 Podcasts to Add to Your Communication Toolkit 
13 April 2021
14 Podcasts to Add to Your Communication Toolkit
by: Featuring Joanne Henry, Beth Legate, Katie Macaulay, Daniel Paulling and Elizabeth Williams

Inspired by a recent discussion in The Hub, along with a few recommendations from IABC Trends Watch Task Force members, here are a few podcast recommendations for communicators.

Innovation
Disinformation and Deepfakes Fuel Growing Mistrust 
13 April 2021
Disinformation and Deepfakes Fuel Growing Mistrust
by: Joanne Henry, SCMP

The growing mistrust in agreed-upon facts and a global decline in trust of all forms of media accelerated in 2020.

Podcasts
PodCatalyst Episode 7: The New Language of Leadership 
12 April 2021
PodCatalyst Episode 7: The New Language of Leadership
by: Catherine Ducharme, ACC, CLC

IABC Executive Director Peter Finn sat down with Catherine Ducharme, ACC, CLC, co-founder of Fluency Leadership, career communicator, past chair of the IABC International Executive Board and opening keynote speaker at the IABC 2021 Leadership Institute.

Career Roadmap
Confessions of a Reactive Communicator 
7 April 2021
Confessions of a Reactive Communicator
by: Bryce Bowman, MBA

While the changes I need to make won’t happen overnight, the Accelerate program reconnected me with why I love communications and why it matters.

Business Acumen
Can Internal Communications Impact the Bottom Line? 
5 April 2021
Can Internal Communications Impact the Bottom Line?
by: Jim Shaffer, IABC Fellow

There’s never been a better time to elevate the internal communication function. It’s doable, but it will require bigger, bolder and broader action than ever before.

Business Acumen
Communicating Through the Realignment of Society 
5 April 2021
Communicating Through the Realignment of Society
by: Wayne Aspland and Zora Artis GAICD, SCMP

So, you think we’re experiencing change? Think again. It’s much more than that. We’re living through nothing less than a total realignment of society. What does that mean for communication professionals?

Podcasts
PodCatalyst Episode 6: Engaging the Next Generation of Communicators 
30 March 2021
PodCatalyst Episode 6: Engaging the Next Generation of Communicators
by: Ron Culp

IABC Executive Director Peter Finn sat down with Ron Culp, independent consultant and professional director of the public relations and advertising MA program at DePaul University. 

Business Acumen
So You Want to Build Financial Fluency? 
30 March 2021
So You Want to Build Financial Fluency?
by: Paul Omodt and Michael Shepherd

Paul Omodt and Michael Shepherd share why communicators should be well-versed in financial acumen and how they can learn to shape a numbers narrative.

Career Roadmap
4 Ways to Ask Your Boss for (Almost) Anything 
30 March 2021
4 Ways to Ask Your Boss for (Almost) Anything
by: Chuck Wisner

With a few changes in your approach, you can engage in productive conversations that dramatically increase your chances of getting what you want.

Career Roadmap
Celebrate Women’s History Month on Catalyst 
23 March 2021
Celebrate Women’s History Month on Catalyst
by: IABC Staff

To celebrate Women's History Month, take a look back on some of the most popular Catalyst articles published this year, authored by women of the IABC global community. 

Business Acumen
Adapt Your Communication Style to Your Audience With These 5 Book Recommendations 
23 March 2021
Adapt Your Communication Style to Your Audience With These 5 Book Recommendations
by: By IABC, featuring Susan Jackson, Jenni Field, Jim Shaffer, Birgit Schonafinger, Sunni Goodman, Kristen Dyck and Mindy Kantor

Check out these five communication-related book recommendations — and a few useful resources — to help communicate your message to any audience.

Gold Quill
A Celebration: IABC Philippines Embraces Gold Quill Standards 
23 March 2021
A Celebration: IABC Philippines Embraces Gold Quill Standards
by: Ritzi Villarico-Ronquillo, APR, IABC Fellow, IABC 2021 Awards Committee Chair

The Gold Quill Awards are a global celebration of excellence in communication. For IABC Philippines, the Awards’ standards and brand have grown over the last several years in the country through the Philippine Quill Awards with partnerships that include media exposure.

Innovation
How to Connect With Your Gut Instinct 
23 March 2021
How to Connect With Your Gut Instinct
by: Marilyn Barefoot

Gut instinct is our intuition. It’s being able to understand something immediately, without any conscious reasoning. No pro-con lists, no asking friends for guidance — you just know.

Business Acumen
5 Tips to Reach Today’s Workforce 
16 March 2021
5 Tips to Reach Today’s Workforce
by: Gary Spondike

The demographics of today’s workforce have changed considerably in recent years — if not drastically in 2020 alone.

Career Roadmap
Keeping Curiosity Alive 
16 March 2021
Keeping Curiosity Alive
by: Jennifer Cox, IABC Manitoba Vice President

It has been a year of change, navigating a global pandemic and learning to work from home, and while some people turned to sourdough bread for solace, I found myself searching instead for motivation.

Career Roadmap
‘You Can Do This’: Opening Doors for Communication Leaders 
16 March 2021
‘You Can Do This’: Opening Doors for Communication Leaders
by: Merrin Fabre

Along my career roadmap, I have been on many roads, made U-turns and met stop signs.

Innovation
The Workplace Is Emerging as the Differentiator for Employees 
16 March 2021
The Workplace Is Emerging as the Differentiator for Employees
by: Mike Klein

The relocation of central and office staff in organizations around the world over the course of 2020 has set up the emergence of a broader trend for 2021 and beyond.

Podcasts
PodCatalyst Episode 5: Collaborating With the Global Alliance 
10 March 2021
PodCatalyst Episode 5: Collaborating With the Global Alliance
by: Justin Green

 IABC recently joined the Global Alliance, and IABC Executive Director Peter Finn sat down with Justin Green, president of the Global Alliance to learn more about the organization.  

Gold Quill
Gold Quill Awards Nudge Thoughtful Work 
9 March 2021
Gold Quill Awards Nudge Thoughtful Work
by: Gabrielle Chamberland, Consultant; and Melinda Scaringi, Director, Ellis Jones

The Yarra Waste Revolution campaign supported 1,300 Australian households to change their waste habits.

Career Roadmap
How Gatorade Powered Me to Certification Success 
8 March 2021
How Gatorade Powered Me to Certification Success
by: Peyton Woodson Cooper, CMP, CPC

Certification would open new doors in my future by teaching me how to better think and perform as a strategic communicator.

Business Acumen
Be Your Own Boss 
8 March 2021
Be Your Own Boss
by: Tara Mogan Blom, MMC, ABC

Tara Mogan Blom shares her process for building success when jumping into entrepreneurship. 

Business Acumen
What Are Your Sources? 
5 March 2021
What Are Your Sources?
by: Brigitte Fontaine, IABC Trends Watch Task Force Member

The time when you could count on reliable sources of information for research, learning or personal knowledge, and generally agree on the reliability of the source, is long gone.

Innovation
The Future of Communications: 6 Trends to Watch 
4 March 2021
The Future of Communications: 6 Trends to Watch
by: The IABC Trends Watch Task Force

The IABC Trends Watch Task Force is pleased to share six key trends we see shaping communicators in 2021 and over the next few years.

Business Acumen
A Historic Lesson in Crisis Communications 
2 March 2021
A Historic Lesson in Crisis Communications
by: Jessica Nunez

It's rare, but Texas has had some brutal winter storms that caused death, disaster and destruction throughout the state. The recent “snowpocalyspe” provided a historic lesson in what to do and what not to do in a crisis.

Business Acumen
4 Competencies Communication Professionals Need to Win 
2 March 2021
4 Competencies Communication Professionals Need to Win
by: Jim Shaffer

In a little more than 35 years, I’ve learned a thing or two about what makes communication practitioners successful. 

Podcasts
PodCatalyst Episode 4: Gallagher’s State of the Sector Report 
26 February 2021
PodCatalyst Episode 4: Gallagher’s State of the Sector Report
by: Ben Reynolds

IABC Executive Director Peter Finn dives into the 2021 State of the Sector report from Gallagher with Ben Reynolds.

Innovation
Communicators as the Ultimate Integrators of the Human Experience 
24 February 2021
Communicators as the Ultimate Integrators of the Human Experience
by: Donna Itzoe
The IABC Trends Watch Task Force identified and researched six key trends shaping communication in 2021 and beyond. This article presents research about how communicators are the drivers who integrate the human experience into a business or community mission, initiative or day-to-day operations.
Business Acumen
Everyday Ethics and the Hospitality Industry 
24 February 2021
Everyday Ethics and the Hospitality Industry
by: Nigel Glennie

Promoting ethical behavior is a unique responsibility of professional communicators. 

Business Acumen
What Is the Future of Communication? 
23 February 2021
What Is the Future of Communication?
by: Wayne Aspland and Zora Artis, GAICD, SCMP

What is the future of the communication function in our rapidly transforming world?

Gold Quill
Gold Quill: The ‘Ticket’ to Solving a Community Problem 
23 February 2021
Gold Quill: The ‘Ticket’ to Solving a Community Problem
by: Melinda Berry-Dreisbach

The “Ticket to Ride Realtor Tour” was organized in response to a growing problem in Fayette County Public Schools in Fayette County, Georgia.

Innovation
How to Tell an Authentic Sustainability Story 
23 February 2021
How to Tell an Authentic Sustainability Story
by: Jonathan Hanwit

Communicating sustainability is about more than seeking credit where credit is due — it is a key driver of business value.

Business Acumen
DEI Are Equal Partners at the Dance: Why Diversity, Equity and Inclusion Are Essential 
23 February 2021
DEI Are Equal Partners at the Dance: Why Diversity, Equity and Inclusion Are Essential
by: Monique Jozwiakowski, Prosci® CP

DEI is among the greatest opportunities for communicators who want to truly effect change and unite our personal humanity with our workplace humanity.

Career Roadmap
What Held Me Back From Pursuing the SCMP 
18 February 2021
What Held Me Back From Pursuing the SCMP
by: Kristy Christie, SCMP

It came down to fear really.

Career Roadmap
From Internal to External Communication: Building a Strategic Skill Set 
16 February 2021
From Internal to External Communication: Building a Strategic Skill Set
by: Katherine Loftus

Katherine Loftus explains the challenges of transitioning from an internal to external communication role and advice for other communicators who are considering making this change.

Business Acumen
COVID Vaccines: What Role Will Your Organization Play? 
16 February 2021
COVID Vaccines: What Role Will Your Organization Play?
by: Gary Spondike

As you start communicating with your workforce about the COVID vaccine, here are some things to keep in mind.

Business Acumen
IABC Ethics in A Box 
16 February 2021
IABC Ethics in A Box
by: Dianne Chase

IABC created the “Ethics in a Box” Workshop as a toolkit to help IABC members and other communication professionals in learning how best to address ethical dilemmas and focus on the critical conversations increasingly impacting our profession.

Innovation
Ethics, Privacy and the Creep Factor: the Risk vs. Rewards of the Internet of Behaviors 
16 February 2021
Ethics, Privacy and the Creep Factor: the Risk vs. Rewards of the Internet of Behaviors
by: Katie Macaulay and Nick Vivion

The IABC Trends Watch Task Force identified and researched six key trends shaping communicators in 2021 and over the next few years. This article presents research about ethics, privacy and the risks and rewards of the Internet of Behaviors.

Business Acumen
Ethics Month: Resources for Communicators 
11 February 2021
Ethics Month: Resources for Communicators
by: The IABC Ethics Committee

Members of the IABC Ethics Committee highlight several resources that can help communicators think about ethical issues within the profession.

Career Roadmap
From Internal to External Communication: Creating Your Own Opportunities 
9 February 2021
From Internal to External Communication: Creating Your Own Opportunities
by: Susan Meisner

One of the biggest transition challenges in moving from internal to external communication is pressing for the opportunity.

Business Acumen
Defining Your Communication Priorities for 2021 
9 February 2021
Defining Your Communication Priorities for 2021
by: Katie Macaulay

How do we best formulate communication plans as we navigate such uncertain times?

Podcasts
PodCatalyst Episode 3: Uncovering Unconscious Biases 
9 February 2021
PodCatalyst Episode 3: Uncovering Unconscious Biases
by: Smita Tharoor

In this engaging conversation, IABC Executive Director Peter Finn sits down with Smita Tharoor, a noted expert on unconscious biases.

Business Acumen
We Must All Be Communicators Now 
9 February 2021
We Must All Be Communicators Now
by: David Murray

Can communicators find a way to help others “get it” so enough people might find common ground to solve some of the terrible dilemmas of our time, before it’s too late?

 

Gold Quill
Elevating Your Work With the Gold Quill Awards 
4 February 2021
Elevating Your Work With the Gold Quill Awards
by: Phoebe Dey

For Phoebe Dey and her team at the Alberta Cancer Foundation, the Gold Quill Awards create a sense of pride for their communication team, as well as encouragement to continue doing good work.

Business Acumen
IABC’s Commitment to Ethics 
3 February 2021
IABC’s Commitment to Ethics
by: IABC Ethics Committee

IABC supports and guides communication professionals worldwide to adapt the highest standards for ethics and professional behavior and, during February, will highlight its Code of Ethics and applicability to our daily work.

Career Roadmap
From Internal to External Communication: Being Flexible in Times of Change 
3 February 2021
From Internal to External Communication: Being Flexible in Times of Change
by: Amy Miller

When change comes, communication professionals know how to flex.

Innovation
Are You Bored Yet? 
1 February 2021
Are You Bored Yet?
by: Marilyn Barefoot

Please don’t wish away your boredom. Despite its bad reputation, boredom is secretly powerful and quite wonderful.

Podcasts
PodCatalyst Episode 2: Emerging Trends and Building Trust in 2021 
29 January 2021
PodCatalyst Episode 2: Emerging Trends and Building Trust in 2021
by: Jessica Nunez

In this episode, IABC Executive Director Peter Finn sits down with IABC member Jessica Nunez, founder of TruePoint Communications.

Gold Quill
A Career Shaped by the Gold Quill Journey 
27 January 2021
A Career Shaped by the Gold Quill Journey
by: IABC Staff, featuring Ritzi Villarico-Ronquillo

In this Q&A, learn how Ritzi Villarico-Ronquillo learned about Gold Quill early on in her career, embraced it whole-heartedly and has advocated for the program for nearly 30 years

Innovation
A Look Back at Communication in 2020: Circle of Fellows #65 
26 January 2021
A Look Back at Communication in 2020: Circle of Fellows #65
by: Shel Holtz, IABC Fellow, ABC

In this Circle of Fellows discussion, panelists from Australia, the Philippines and Canada convened to review the year in communication.

Business Acumen
Let’s Kill the Corporate Clutter 
26 January 2021
Let’s Kill the Corporate Clutter
by: Wayne Aspland and Zora Artis, GAICD, SCMP

Today’s organizations are great at creating, but poor at stopping. As a result, we’re getting bogged down by “corporate clutter,” which seriously stifles clarity, engagement and performance. But COVID-19 has given us a glimpse of a better way.

Innovation
Talking about Trust: IABC Insights From the Edelman Trust Barometer 
22 January 2021
Talking about Trust: IABC Insights From the Edelman Trust Barometer
by: Mike Klein
This year’s Edelman Trust Barometer, issued on the cusp of the transfer of power in the U.S., addresses how citizens assess the performance of politicians, business and non-governmental organizations as credible, trustworthy communicators — all points that are ripe for discussion...
Career Roadmap
Becoming a Trusted Strategic Adviser: Advice From Recent CMP Certificants 
20 January 2021
Becoming a Trusted Strategic Adviser: Advice From Recent CMP Certificants
by: IABC, featuring Carla Putnam Kerr, Ron Flanders, Nick Wilson, Kelsey Huff, Andrew Blunt and Anne Molloy

Six recent CMP certificants share why they pursued CMP certification, specific tips for preparing for the exam and how they believe their careers will grow with their newly achieved designation.

Career Roadmap
Two-Way Street: IABC Minnesota Offers Next-Level Mentorships 
19 January 2021
Two-Way Street: IABC Minnesota Offers Next-Level Mentorships
by: Carmen Ramson-Herzing, Tracy Ulland and Amy Paglia

When IABC Minnesota saw an opportunity for its members of all ages and experience levels to collaborate, the peer mentorship program was created.

Business Acumen
Crisis Management Lessons From the U.S. Capitol Takeover 
13 January 2021
Crisis Management Lessons From the U.S. Capitol Takeover
by: Edward Segal

In an article on Forbes.com, IABC Member Edward Segal details several important crisis management lessons that business leaders can glean from the U.S. Capitol siege. 

Innovation
How to Take the Sting Out of 2021 
12 January 2021
How to Take the Sting Out of 2021
by: By IABC APAC Board

Recently, the IABC APAC Board sat down to talk about the stresses of 2020 and how to avoid carrying them into 2021. 

Innovation
3 Tools to Bring Video In-House 
12 January 2021
3 Tools to Bring Video In-House
by: Corey Connors

Creating an in-house video strategy can be extremely rewarding, because you’ll have more frequent creative collaborations throughout your organization, and you can provide more professional growth opportunities for motivated members of your team.

Career Roadmap
Preparing for the SCMP Exam: Advice From Recent Certificants 
12 January 2021
Preparing for the SCMP Exam: Advice From Recent Certificants
by: By IABC, featuring Jane Hamilton, Megan Thomas and Dan Costigan

The start of a new year is an ideal time to set new personal and professional goals to work toward. Studying for and achieving an IABC certification can help check those boxes.

Business Acumen
8 Communication Books for Your Book Club in 2021 
12 January 2021
8 Communication Books for Your Book Club in 2021
by: By IABC, featuring Eleanor Tan, Jennifer Cox, Jim Shaffer, Andrea Greenhous and Amber Nelson

Organize a book club with monthly selections of communication-focused books that will spark conversation, encourage innovation and foster engagement and collaboration among your staff or chapter members.

Career Roadmap
‘I Decided to Go For It’: An SCMP’s Story 
5 January 2021
‘I Decided to Go For It’: An SCMP’s Story
by: Noel Freeman, SCMP

I highly recommend getting your SCMP or CMP certification sooner than later. If not for a better job, for your own personal and professional growth.

Career Roadmap
A View From a Mountain Top 
5 January 2021
A View From a Mountain Top
by: Dr. (Col.) Rajeev Kumar, ABC, IABC Fellow

When we climb mountains, we take brief pauses to recover our breath and rest. We turn our backs to the mountain and look down at the scenery below as our eyes trace the paths we took to reach where we are now.

Innovation
Memories Are Made of This: Storytelling in Business 
5 January 2021
Memories Are Made of This: Storytelling in Business
by: Marilyn Barefoot

In business, telling a personal story to drive home a point is the most compelling way to deliver your message.

Gold Quill
The Aurecon Bridge Building Competition 
23 December 2020
The Aurecon Bridge Building Competition
by: Ella Penman, Eloise Febbraio and Annabel Marshall

Aurecon has run the annual Aurecon Bridge Building Competition for 18 years. 

Business Acumen
New Channels, Same Need for Credibility 
23 December 2020
New Channels, Same Need for Credibility
by: Barbara L. Pollock, APR, Fellow CPRS, LM

As audiences' demand for information becomes more instantaneous, how can communicators keep pace while maintaining accuracy and integrity?

Gold Quill
Debswana 50th Commemoration 
23 December 2020
Debswana 50th Commemoration
by: Rachel Mothibatsela
In 2019, Debswana Diamond Company launched two campaigns to celebrate 50 years of mining diamonds in Botswana. The internal campaign highlighted employees' significance in the past and future of the brand, while the external campaign showcased Debswana's role in the country's...
Business Acumen
Can Communication Build and Sustain a Leading Corporate Environment? Circle of Fellows #64 
23 December 2020
Can Communication Build and Sustain a Leading Corporate Environment? Circle of Fellows #64
by: Shel Holtz, IABC Fellow, ABC

The corporate environment comprises the various aspects of work that affect employees' productivity, including when, where and how they work. In the latest installment of Circle of Fellows, four IABC Fellows discuss how communicators can create and sustain an ideal environment. 

Innovation
Scenario Planning to Manage the Future 
23 December 2020
Scenario Planning to Manage the Future
by: Joanne Henry, SCMP
Scenario planning works for everything from scheduling a product launch to choosing partners for new initiatives, and it is especially valuable in crisis communication planning and response. Here, Joanne Henry, SCMP, shares examples and strategies for scenario planning to determine communication...
Innovation
What Media Layoffs and Consolidation Mean for Your PR Plan 
23 December 2020
What Media Layoffs and Consolidation Mean for Your PR Plan
by: Nick Vivion
The media industry is always in flux, responding to structural shifts and economic cycles with waves of consolidation. The impact of the COVID-19 pandemic has the industry currently experiencing one of those waves. Here, Nick Vivion highlights what to consider when adapting a PR plan in response...
Business Acumen
It’s Time to Reinvent How You Think About ROI 
10 December 2020
It’s Time to Reinvent How You Think About ROI
by: Katie Delahaye Paine

For years, communicators have been asked how to show ROI for communications — but it's more complex than calculating hard numbers. Here six steps to help you rethink measuring communications' value without getting laughed out of a board room by your CFO.

Career Roadmap
From Student Member to Communication Professional: ‘Don’t Stop Learning’ 
10 December 2020
From Student Member to Communication Professional: ‘Don’t Stop Learning’
by: Danica Hidalgo

Danica Hidalgo shares why IABC membership is valuable to her as both a former student and a communication professional, three pieces of advice and how she continues to grow in her career with the support of IABC.

Career Roadmap
From Professional Communicator to Communicator-in-Chief 
10 December 2020
From Professional Communicator to Communicator-in-Chief
by: Deb Ganderton, SCMP

Deb Ganderton, SCMP, reflects on her journey from professional communicator to CEO.

Podcasts
PodCatalyst Episode 1: Introducing PodCatalyst 
10 December 2020
PodCatalyst Episode 1: Introducing PodCatalyst
by: Bonnie Caver

In this episode, IABC IEB Chair Bonnie Caver joins IABC Executive Director Peter Finn to take a look back at the adventure that was 2020, and explore what’s next for IABC and the communication profession in 2021 and beyond.

Gold Quill
‘The Recognition Is Worthwhile’: Insights From a Best of the Best Gold Quill Recipient 
8 December 2020
‘The Recognition Is Worthwhile’: Insights From a Best of the Best Gold Quill Recipient
by: Laurie Stewart

What does it take to earn a "Best of the Best" Gold Quill Award? Laurie Stewart shares insight about the process, how feedback improves a project and her advice for entering the 2021 Gold Quill Awards.

Business Acumen
How to Bring Clarity to Communications 
8 December 2020
How to Bring Clarity to Communications
by: Michael Long

When an organization changes, it's easy to focus only on the big picture. Yet to make a vision into a reality, professionals must move beyond information and advice to give people specific, actionable direction and make certain what is shared is easy to understand. 

Business Acumen
New Leadership Skills for a World Gone Wild 
1 December 2020
New Leadership Skills for a World Gone Wild
by: Celine Brassard, BA (Hons), CMP

After a history-making 2020, how are leaders demonstrating empathy in their communication? Here, Celine Brassard, CMP, explains how an empathetic leadership style thrives in times of high stress and concern.

Innovation
Making Sense of Complexity: Where Communication Meets Science 
19 November 2020
Making Sense of Complexity: Where Communication Meets Science
by: Diane Bégin

Like scientists, communicators are called to make sense of complex needs and issues. Here, Diane Bégin explains how elements of science can help communicators establish and continue effective, meaningful communication. 

Innovation
What Are the Hottest New Communication Technologies? Circle of Fellows #63 
19 November 2020
What Are the Hottest New Communication Technologies? Circle of Fellows #63
by: Shel Holtz

In this episode of Circle of Fellows, four IABC Fellows discuss the effectiveness and potential of emerging communication technologies.

Innovation
How AI Can Transform You Into a Master Storyteller 
16 November 2020
How AI Can Transform You Into a Master Storyteller
by: Ganes Kesari

When the arts are finally turning to AI, shouldn't enterprises also adopt AI-driven storytelling to improve their business communication and excite their internal and external stakeholders?

Business Acumen
Showing Up: Strategies to Gain Executive Trust and Earn Your Seat at the Table 
9 November 2020
Showing Up: Strategies to Gain Executive Trust and Earn Your Seat at the Table
by: Nicole Shokoples

More than ever, in 2020, executives are turning to communicators to take action. How do you build trust while getting the work done?

Innovation
How to Keep Your Remote Staff Engaged on Slack and Other Apps 
9 November 2020
How to Keep Your Remote Staff Engaged on Slack and Other Apps
by: Nick Vivion

Remote work have you missing connections with colleagues? Luckily, there are many apps and tools to help you maintain those relationships from your home office.

Career Roadmap
'It's the Learning I Love': A Communicator's Career Journey From Teaching to PR 
4 November 2020
'It's the Learning I Love': A Communicator's Career Journey From Teaching to PR
by: Teela Clayton, MCIPR

How did you embark on your path to becoming a communication professional? Teela Clayton's journey started with honing her skills over 10 years in the classroom before becoming a PR professional.

Innovation
No More Boxes: Striving for an Inclusive Human World 
4 November 2020
No More Boxes: Striving for an Inclusive Human World
by: Bev Hancock
Amid a global health crisis, communicators have a significant opportunity to reimagine how they communicate around power, identity, inclusion and belonging. The #NoMoreBoxes movement shares how communicators can correct inequity and inequality by breaking free from the boxes that define us. 
Innovation
How a DIY Newsroom Cuts Through the COVID Chaos 
26 October 2020
How a DIY Newsroom Cuts Through the COVID Chaos
by: Stuart Howie

Throughout the COVID-19 pandemic, communicators have gained more insight into making an impact with messaging in times of crisis. They also have discovered the need to do business in a new way — enter the the concept of "the DIY newsroom."

Innovation
All in the Mind: How Understanding Human Psychology Improves Internal Communication 
26 October 2020
All in the Mind: How Understanding Human Psychology Improves Internal Communication
by: Philip Nunn

Why do some communications get through to employees while others fall flat? It’s all in the mind. Learn how a greater understanding of human psychology can influence your messaging.

Innovation
Messaging That Works: A Unique Framework to Maximize Communication Success 
26 October 2020
Messaging That Works: A Unique Framework to Maximize Communication Success
by: Philip Nunn

Review this framework to learn how incorporating business objectives, communication needs and proper channel selection can drive greater communication success.

Career Roadmap
IABC Fellow Designation: A Milestone of the Communicator's Journey 
21 October 2020
IABC Fellow Designation: A Milestone of the Communicator's Journey
by: Morgan Manghera

Becoming an IABC Fellow signifies a body of achievement by a communicator who has had a significant impact on their organization, IABC and the profession. To better understand this designation, we spoke with three Fellows on how it has impacted their career, advice for applicants and more.

Business Acumen
Project Management: Key to a Well-Rounded Skill Set 
19 October 2020
Project Management: Key to a Well-Rounded Skill Set
by: Kristin Frankiewicz

How strong are your project management skills? When developed properly, this discipline helps communication professionals think holistically about the business and gain trust from executive leadership.

Business Acumen
Communicating Workplace Safety: Circle of Fellows #62 
18 October 2020
Communicating Workplace Safety: Circle of Fellows #62
by: Shel Holtz

In this recording, the Fellows discuss one dimension of safety communication that is often overlooked — psychological safety.

Career Roadmap
IABC's Impact: Anecdotes From Members' Career Journeys 
12 October 2020
IABC's Impact: Anecdotes From Members' Career Journeys
by: Morgan Manghera

IABC members share snapshots of their unique professional journeys — moments of success, do-overs, connections forged and challenges overcome — that, collectively, have kept the profession advancing, year after year.

Business Acumen
Sharpen Up: 3 Actions That Put You in Control 
11 October 2020
Sharpen Up: 3 Actions That Put You in Control
by: Darcy Eikenberg, PCC
Even before the COVID-19 pandemic, change was bubbling up in communication professionals' companies, communities and careers. In order to navigate new changes, communication professionals must prepare to serve their companies, clients, colleagues and customers while also serving their own...
Innovation
From Mentors to Business Partners: The Origins of A Leader Like Me 
6 October 2020
From Mentors to Business Partners: The Origins of A Leader Like Me
by: Kristin Frankiewicz

Priya Bates, IABC member and co-founder of A Leader Like Me, recounts how her connection with Advita Patel went from informal mentorship to a fully-formed business that fosters a dynamic, dedicated support network for women of color.

Business Acumen
The Communicator's Role in Open-Book Management: Circle of Fellows #61 
5 October 2020
The Communicator's Role in Open-Book Management: Circle of Fellows #61
by: Shel Holtz

As the world navigates recovering from the COVID-19 pandemic, communicators are looking for ways to “bounce forward,” finding ways for organizations to behave. Although open-book management is not a new concept, many professionals are giving it more thought than before.

Gold Quill
Gold Quill: Your Secret Professional Development Tool 
27 September 2020
Gold Quill: Your Secret Professional Development Tool
by: Kristin Frankiewicz

To better understand why Gold Quill is much more than an award, we spoke with five IABC members who know a thing or two about the program — having entered, won and even served as Gold Quill Chair in some cases — and are instructors for a Gold Quill-focused IABC Academy Course.

Business Acumen
Understanding Cultural Differences to Communicate in a Global World 
20 September 2020
Understanding Cultural Differences to Communicate in a Global World
by: Nicole Barile

In today’s global world, learning about other cultures is no longer a luxury — it’s an essential part of doing business. Here are some common ways in which cultures vary around the globe and how that impacts the way they do business. 

Innovation
Strategic Advisors in Action: Communicators Use Data-Driven Insights to Respond to COVID-19 
20 September 2020
Strategic Advisors in Action: Communicators Use Data-Driven Insights to Respond to COVID-19
by: Daniel Munslow, CEO, MCC Consulting

Today’s communicators must know how to position the impact of strategic communication, and therefore when to set the agenda versus when to take direction.

Business Acumen
Lessons From the Front Line: What Communicators Can Learn From the Unrest in Minneapolis 
14 September 2020
Lessons From the Front Line: What Communicators Can Learn From the Unrest in Minneapolis
by: Paul Omodt, ABC, APR, Fellow PRSA, MBC, SCMP

In May, the murder of George Floyd in Minneapolis brought civil unrest to the city. Minneapolis native and IABC member Paul Omodt shares how he and a team of communicators volunteered to assist the city and state governments in crisis communication.

Business Acumen
Where Does Your Reputation Live? 
14 September 2020
Where Does Your Reputation Live?
by: Paul Omodt, ABC, APR, Fellow PRSA, MBC, SCMP

A personal piece accompanying “Lessons From the Front Line: What Communicators Can Learn From the Unrest in Minneapolis”

Career Roadmap
A 5-Point Plan to Future-Proof Your Communication Career 
8 September 2020
A 5-Point Plan to Future-Proof Your Communication Career
by: Susan Redden Makatoa

Whether in calm or tumultuous times, any communicator — especially those who are unemployed or underemployed — can follow this five-point plan to achieve career growth and success.

Innovation
Make Continuous Self-Disruption Your Brand's New Normal 
3 September 2020
Make Continuous Self-Disruption Your Brand's New Normal
by: Anshuman Kumar

As communicators of your brand, how can you form a strategy to stand out amidst the clutter and engage with your audience in a way that resonates and inspires them, incites behavioral changes and ultimately drives them to take action?

Business Acumen
Demystifying SMART Goals 
31 August 2020
Demystifying SMART Goals
by: Angela Sinickas, ABC, IABC Fellow

Using SMART (Specific, Measurable, Achievable, Results-focused, Time-based) goals and objectives can help a communication initiative go from vague and nebulous to clear and concise. 

Business Acumen
The Communicator's Role in Diversity, Equity and Inclusion: Circle of Fellows #60 
26 August 2020
The Communicator's Role in Diversity, Equity and Inclusion: Circle of Fellows #60
by: Shel Holtz

In this episode of Circle of Fellows, five IABC Fellows join moderator Shel Holtz for an updated conversation about the communicator’s role in evaluating and promoting D&I, including best practices in language and visual representation.

Innovation
Social Media End-User Privacy Is the Future: Are You Ready? 
26 August 2020
Social Media End-User Privacy Is the Future: Are You Ready?
by: Suchita Bali
End-user privacy has had a direct impact on the way an audience interacts with social media content, which further impacts an organization’s performance metrics. This article presents a data-driven social media strategy that uses customization to navigate the ever-changing landscape...
Gold Quill
A Gold Quill-Driven Career Turn 
19 August 2020
A Gold Quill-Driven Career Turn
by: Jason Meyers

Ed Kamrin, SCMP, recently recognized the value of Gold Quill when he was advising on a strategic hiring decision. Kamrin talks to IABC about that experience, the value of the Gold Quill process for individuals and organizations, and how the award can help set people and companies apart.

Business Acumen
Going Beyond Pride Month: Fostering a Welcoming Workplace for LGBTQ+ Employees 
10 August 2020
Going Beyond Pride Month: Fostering a Welcoming Workplace for LGBTQ+ Employees
by: Terry Preston, Senior Account Executive, Affect

In order to cultivate a welcoming workplace for LGBTQ+ employees, organizations must go beyond celebrating Pride one month out of the year. Here's how employers can create a year-round culture of support and trust.

Business Acumen
3 Communication Hats to Improve Your Work Life 
10 August 2020
3 Communication Hats to Improve Your Work Life
by: Laura Mixon Camacho, Ph.D.

To achieve better alignment between you, your team and your boss, and current priorities, take a look at how the three communication hats — PR agent, communication coach and event planner — can serve you.

Business Acumen
How I Communicate It: Onboarding a New Client 
5 August 2020
How I Communicate It: Onboarding a New Client
by: Michael Tomko

A director of marketing shares how she onboarded a new client through processes that required many different touchpoints between internal departments, employees and the client.

Career Roadmap
Beyond Credentials: Certification as a Path to Advance Professional Development 
5 August 2020
Beyond Credentials: Certification as a Path to Advance Professional Development
by: Kristin Frankiewicz

IABC and the GCCC announced that its Communication Management Professional® (CMP) certification program received international accreditation from the American National Standards Institute (ANSI). Learn more about the value that this certification brings.

Business Acumen
From Lip Service to Leadership 
28 July 2020
From Lip Service to Leadership
by: Howard Krais, Mike Pounsford, Kevin Ruck

Listening to employees is critical to improving performance, decision making and well-being. Most communicators would agree with this, but when it comes to looking at what organizations really value from their communication functions, listening appears far down the list.

Business Acumen
How I Communicate It: Delicate Crisis Communication 
28 July 2020
How I Communicate It: Delicate Crisis Communication
by: Michael Tomko

Kate Gardiner is the CEO and founder of Grey Horse, a communications agency based in New York City. Here, she shares how she works with clients who believe they have been subjected to harassment.

Business Acumen
How I Communicate It: A Change of Service 
22 July 2020
How I Communicate It: A Change of Service
by: Michael Tomko

Melissa Kandel is the CEO and founder of little word studio, a creative marketing agency based in Southern California. Here, Kandel shares her process for communicating a service change that impacts real estate brokerage firms and real estate agents.

Business Acumen
How I Communicated It: Shutting Down Software Support 
15 July 2020
How I Communicated It: Shutting Down Software Support
by: Michael Tomko

Srinivas Ramanathan is the president, founder and CEO of eG Innovations. Here, Ramanathan explains how he and his team communicate with clients about a decision to stop supporting a given technology.

Innovation
5 Things All Businesses Can Learn From Startups 
8 July 2020
5 Things All Businesses Can Learn From Startups
by: Tom Gerencer

Startups do a few things right that companies can learn, adopt and profit from. Let’s take a look at some important startup strategies that can energize your business, no matter its size.

Business Acumen
After the Layoff: How to Keep Employees Engaged 
1 July 2020
After the Layoff: How to Keep Employees Engaged
by: David Pitre

What happens with the employees who remain after a layoff? How can we help them manage through the aftermath?

Business Acumen
Why the Architecture of Your Brand Matters 
1 July 2020
Why the Architecture of Your Brand Matters
by: Natasha Davis
Gold Quill
"Vote for Your Skating Rink" Campaign 
28 June 2020
"Vote for Your Skating Rink" Campaign
by: Vladimir Vinogradov
NIVEA, a leading skincare brand, launched a unique nationwide CSR program ‘Vote For Your Skating Rink!’ aimed at reviving abandoned neighborhood rinks across the country to encourage Russian families to spend more time together outdoors engaging in sports, getting healthier and more...
Gold Quill
Programs of Choice: Burnaby School District 
28 June 2020
Programs of Choice: Burnaby School District
by: Dana Bales

The Burnaby School District offers educational choice to allow students to explore their interests. The marketing of the programs was organic but inconsistent, which presented an opportunity to try something new that would align with the business needs of the organization.

Gold Quill
PwC Australia's CEO Survey: Creating New Opportunities 
28 June 2020
PwC Australia's CEO Survey: Creating New Opportunities
by: Sabrina Muysken
Gold Quill
Teddy for a Toonie 2019: ATB Financial 
28 June 2020
Teddy for a Toonie 2019: ATB Financial
by: Austin Havens

Teddy for a Toonie is an annual corporate fundraising campaign that supports children’s hospitals in Alberta. The 2019 campaign was significant and required strategic communications support as it marked the 20th anniversary.

Gold Quill
Onboarding Express: ATB Financial 
28 June 2020
Onboarding Express: ATB Financial
ATB Financial is a full-service financial institution in Calgary, Alberta. Their key priorities are to transform banking, make banking work for people, and be the place to bank. With this in mind, the company was committed to providing tools, technology & processes to enable customer...
Gold Quill
End the Shark Fin Trade in Canada 
28 June 2020
End the Shark Fin Trade in Canada
by: Jennifer Whyte
Oceana Canada discovered an opportunity for an advocacy campaign to secure a ban on the import and export of shark fins in Canada. Using integrated communications strategies to raise awareness about shark finning and garner support for the ban, more than 313,000 people signed a government...
Gold Quill
DS24hours: Engaging Employees Around the Globe 
28 June 2020
DS24hours: Engaging Employees Around the Globe
by: Marion Par-Weixlberger

When Dentsply Sirona, the world's largest manufacturer of professional dental products and technologies, discovered a low level of employee engagement, the communication team stepped in to provide employees an opportunity to connect with leadership in a 24-hour span.

Gold Quill
Tunnel Vision: A Worker-Based 'One Team' Video Newsletter 
28 June 2020
Tunnel Vision: A Worker-Based 'One Team' Video Newsletter
by: Glenda Hewitt

John Holland CPB Ghella (JHCPBG) is delivering a complex, multi-billion dollar infrastructure project in Australia’s largest city. To succeed, a project of this type needs to quickly establish a culture that overcomes the diversity of background and experience on other projects.

Gold Quill
More Go Time: Streamlining Hoddle Street 
28 June 2020
More Go Time: Streamlining Hoddle Street
by: Megan Taylor and Gemma Gould
When Major Road Projects Victoria was tasked with delivering Victoria's first continuous flow intersection (CFI), its success depended on an effective, widescale public awareness campaign to ensure road users were aware of the impending change and knew how to navigate the new CFI before it...
Innovation
A Data-Driven Approach to Effective Communication on Social Media 
24 June 2020
A Data-Driven Approach to Effective Communication on Social Media
by: Suchita Bali

Storytelling is essential to effective communication — and sometimes these stories can originate from data. Learn how to use social media data to extract the most meaningful insights for connecting with your audience.

Gold Quill
Customer Excellence Principles Team Activities 
22 June 2020
Customer Excellence Principles Team Activities
by: Megan Osborne
Business metrics and feedback showed there was an opportunity to improve customer service at NSWTG. The Communications & Engagement team worked with a consultancy to develop the Customer Excellence Principles as a tool to turn this around and embed a culture of customer service excellence at...
Gold Quill
Creating a Scientific Reputation for Astellas: The Astellas Corporate Scientific Innovation Narrative 
22 June 2020
Creating a Scientific Reputation for Astellas: The Astellas Corporate Scientific Innovation Narrative
by: Stefanie Prodouz
The Astellas Scientific Innovation Narrative toolkit was developed to help Astellas' leaders deliver powerful and compelling strategic communications. The Narrative brought together a complex matrix of different innovation functions under one messaging platform, across geographies and...
Gold Quill
Trinity’s Giftology: Customer Relationship Marketing Campaign 
22 June 2020
Trinity’s Giftology: Customer Relationship Marketing Campaign
by: Carolyn Cameron and Brad Meyer

In order to build stronger relationships with Trinity Real Estate Solutions’ current customers and prospects, the team created a strategic appreciation and relationship marketing campaign through the art of gift marketing.

Gold Quill
LCIM's "Create Next" Digital Marketing Campaign 
21 June 2020
LCIM's "Create Next" Digital Marketing Campaign
by: Melinda Scaringi
Despite boasting 23 campuses on five continents, LCI Education remained relatively unknown to prospective Australian students. But its new campus had classrooms to be filled, and in September 2018 LCIM commissioned Ellis Jones to design and deliver a targeted digital student recruitment campaign.
Gold Quill
DELWP Energy Affordability Training Partnership 
21 June 2020
DELWP Energy Affordability Training Partnership
by: Melanie Yap
The Victorian Government acknowledges that confidence and trust in the energy market is impacted by its complexity.  The Energy Affordability Training Partnership equips workers to help support households in understanding their energy costs by providing plain English communication material.
Gold Quill
Yarra Waste Revolution 
21 June 2020
Yarra Waste Revolution
by: Melinda Scaringi
The China National Sword Policy, implemented in 2018, closed Australia's main market for the export of recyclable materials. It meant local collection companies, and the councils that contract them, had to find new markets for recycling. Yarra City Council saw this as an opportunity to...
Gold Quill
Keeping Canterbury Flu-Free 
21 June 2020
Keeping Canterbury Flu-Free
by: Renee Parsons

The 2018 flu season was predicted to be severe and Canterbury DHB's resources were already severely stretched — a new communications campaign would be neded to help prevent high numbers of hospital admissions and keep the community flu-free.

Gold Quill
Communicating in the Heart of Change: Aligning medical education with 21st century healthcare 
21 June 2020
Communicating in the Heart of Change: Aligning medical education with 21st century healthcare
by: Sarah Matthews

Based on 10 years of research to evaluate the effectiveness of the current training system, the Royal College saw an opportunity to lead Canada's medical education into the 21st century by shifting the current 100-year-old teaching model to modern-day best practices.

Business Acumen
Help Leaders Navigate Layoffs: Increase Visibility to Gain Employee Trust 
17 June 2020
Help Leaders Navigate Layoffs: Increase Visibility to Gain Employee Trust
by: Cheryl Ross
It's a tough reality: As the COVID-19 pandemic and resulting lockdowns have halted business worldwide, many organizations have resorted to layoffs to stay afloat. How can organizations help employees understand the change, stay focused on the job and feel confident in the business...
Business Acumen
The Communicator's Role During a Layoff: Set yourself up to be a strategic adviser 
3 June 2020
The Communicator's Role During a Layoff: Set yourself up to be a strategic adviser
by: David Pitre
Innovation
Communication Lessons from a Pandemic 
3 June 2020
Communication Lessons from a Pandemic
by: Shelly Nowroski
Business Acumen
How to Effectively Communicate with Employees During a Layoff: A checklist 
27 May 2020
How to Effectively Communicate with Employees During a Layoff: A checklist
by: Cheryl Ross
Innovation
Embracing Remote Working: What it takes to make it work 
27 May 2020
Embracing Remote Working: What it takes to make it work
by: Caroline Sapriel
Business Acumen
How to Spread the Word About Your Organization's Family-Friendly Policies 
20 May 2020
How to Spread the Word About Your Organization's Family-Friendly Policies
by: Deborah Abrams Kaplan
Innovation
Are We Communicators or Communication Professionals? 
20 May 2020
Are We Communicators or Communication Professionals?
by: Priya Bates
Business Acumen
Bringing Them Back: Internal communication strategies to keep furloughed workers engaged 
13 May 2020
Bringing Them Back: Internal communication strategies to keep furloughed workers engaged
by: Amy Jenkins
Innovation
Invention Is the Next Frontier of Communication 
13 May 2020
Invention Is the Next Frontier of Communication
by: Adam Ritchie
Innovation
How to Steer Clear of Stereotypes in Marketing 
13 May 2020
How to Steer Clear of Stereotypes in Marketing
by: Tom Gerencer
Business Acumen
How to Cultivate Your Personal Brand for More Clarity and Focus 
6 May 2020
How to Cultivate Your Personal Brand for More Clarity and Focus
by: Mindy Kantor
Business Acumen
How to Build Truly Global Organizations 
6 May 2020
How to Build Truly Global Organizations
by: Nicole Barile
Business Acumen
COVID-19 Crisis Leadership: Do you have what it takes? 
6 May 2020
COVID-19 Crisis Leadership: Do you have what it takes?
by: Caroline Sapriel
Gold Quill
World Cancer Day campaign 
3 May 2020
World Cancer Day campaign
by: Phoebe Dey

World Cancer Day is the only day on the global health calendar where everyone is encouraged to unite and rally under one banner of cancer, providing an opportunity to capture the attention of existing and prospective donors.

Gold Quill
Ticket to Ride Realtor Tour 
3 May 2020
Ticket to Ride Realtor Tour
by: Melinda Berry Dreisbach
After learning that realtors were dropping hints to buy homes in other neighborhoods because the schools were seen as "below par," the Ticket to Ride Realtor Tour was created to provide local realtors an opportunity to learn about the schools' modern technology, content...
Gold Quill
"I Am Your Nurse" Recognition Campaign 
3 May 2020
"I Am Your Nurse" Recognition Campaign
by: Provincial Health Services Authority

Tired of the traditional executive thank-you message and poster during National Nursing Week, the communication team at Provincial Health Services Authority (PHSA) saw an opportunity to recognize nurses in a unique and meaningful way.

Business Acumen
People Before Profit: Promoting products and services during COVID-19 
29 April 2020
People Before Profit: Promoting products and services during COVID-19
by: Janie Jordan
Career Roadmap
5 Tips for Communication Professionals Jumping Into a New Subject Area 
29 April 2020
5 Tips for Communication Professionals Jumping Into a New Subject Area
by: Michele Weldon
Innovation
Using Social Ties to Lead Change Efforts 
29 April 2020
Using Social Ties to Lead Change Efforts
by: Maya Townsend
Business Acumen
7 Tips for Crafting Persuasive Messages in Crisis Situations 
22 April 2020
7 Tips for Crafting Persuasive Messages in Crisis Situations
by: Michael Reddington
Business Acumen
4 Tips for Communicating Through a Data Breach 
22 April 2020
4 Tips for Communicating Through a Data Breach
by: Deborah Abrams Kaplan
Innovation
7 Science-Based Rules for Communicating in High-Stress Environments 
22 April 2020
7 Science-Based Rules for Communicating in High-Stress Environments
by: Celine Richter
Business Acumen
How to Build Crisis Resilience, for Yourself and Your Team 
14 April 2020
How to Build Crisis Resilience, for Yourself and Your Team
by: Caroline Sapriel
Innovation
3 Content Marketing Hacks for a Better Employee Experience 
14 April 2020
3 Content Marketing Hacks for a Better Employee Experience
by: Rosaline Raj
Innovation
Transform Virtual Town Halls to Engage Your Employees 
12 April 2020
Transform Virtual Town Halls to Engage Your Employees
by: Alison Davis
Innovation
Digital Hygiene: The next step in the fight against COVID-19 
7 April 2020
Digital Hygiene: The next step in the fight against COVID-19
by: Brennen Schmidt
Innovation
5 Tips for Success With a New Project Management System 
7 April 2020
5 Tips for Success With a New Project Management System
by: Steve Hendershot
Business Acumen
Now What? Communicating in the Weird, New Organizational Normal 
1 April 2020
Now What? Communicating in the Weird, New Organizational Normal
by: Elizabeth Williams
Business Acumen
The Boss Issue: The cost of neglecting frontline leadership development 
31 March 2020
The Boss Issue: The cost of neglecting frontline leadership development
by: Roger D'Aprix
Business Acumen
Communication that Works in a Crisis: Tips and techniques 
31 March 2020
Communication that Works in a Crisis: Tips and techniques
by: Jane Jordan
Business Acumen
What Communicators Need to Know About the Legal Implications of the COVID-19 Crisis 
25 March 2020
What Communicators Need to Know About the Legal Implications of the COVID-19 Crisis
by: Caroline Sapriel
Business Acumen
How to Create an After-Hours Comms Policy 
25 March 2020
How to Create an After-Hours Comms Policy
by: Michael Tomko
Innovation
Creating a 'Third Culture' Is Essential for Successful Remote Working 
23 March 2020
Creating a 'Third Culture' Is Essential for Successful Remote Working
by: Jane Sparrow
Innovation
A Radical New Vision of the Future of Work 
18 March 2020
A Radical New Vision of the Future of Work
by: Pim de Morree
Business Acumen
Fighting the Other Pandemic: Misinformation 
17 March 2020
Fighting the Other Pandemic: Misinformation
by: Eric Yaverbaum
Business Acumen
Navigating Through the COVID-19 Storm 
11 March 2020
Navigating Through the COVID-19 Storm
by: Caroline Sapriel
Innovation
A 6-Step Framework to Build Your Brand Through Content 
11 March 2020
A 6-Step Framework to Build Your Brand Through Content
by: Andrew Hanelly
Innovation
7 Steps to Building a Culture of Candor 
11 March 2020
7 Steps to Building a Culture of Candor
by: Michele Meyer
Innovation
12 Artificial Intelligence Terms that Every Marketer Should Know 
5 March 2020
12 Artificial Intelligence Terms that Every Marketer Should Know
by: Alice Jones
Innovation
How a D.I.Y. Newsroom Can Tackle Your Communication Challenges 
4 March 2020
How a D.I.Y. Newsroom Can Tackle Your Communication Challenges
by: Stuart Howie
Business Acumen
4 Ways to Create a Safe Environment for Whistleblowers 
25 February 2020
4 Ways to Create a Safe Environment for Whistleblowers
by: Julekha Dash
Business Acumen
5 Ways Employees React to Bad News — and How to Respond 
25 February 2020
5 Ways Employees React to Bad News — and How to Respond
by: Philip Nunn
Innovation
Keep Your MarCom Team Successful in an Age of Convergence 
25 February 2020
Keep Your MarCom Team Successful in an Age of Convergence
by: Elaine Young, Ph.D.
Innovation
The Power of the Grapevine: Making networks work for you 
19 February 2020
The Power of the Grapevine: Making networks work for you
by: Maya Townsend
Innovation
It's Time for Cybersecurity to Emerge from the Shadows (of IT) 
19 February 2020
It's Time for Cybersecurity to Emerge from the Shadows (of IT)
by: Brennen Schmidt
Innovation
Create Trust During Times of Change with Storytelling 
19 February 2020
Create Trust During Times of Change with Storytelling
by: Gabrielle Dolan
Business storytelling has emerged as a critical strategy to drive change in organizations, and with good reason. A well-told, appropriate story creates an emotional connection with the recipient and signals that we can be trusted, a critical component when driving change through an organization.
Business Acumen
The COVID-19 Outbreak Is a Crisis: Have you considered all the issues? 
12 February 2020
The COVID-19 Outbreak Is a Crisis: Have you considered all the issues?
by: Cathy Heeley
Business Acumen
7 Tips for Becoming a Strong Global Leader 
12 February 2020
7 Tips for Becoming a Strong Global Leader
by: Nicole Barile
Innovation
What's New in Video Marketing? 
12 February 2020
What's New in Video Marketing?
by: Doug Hohener
Innovation
Just Say Yes: 2020 World Conference Keynote Abigail Posner explains why 
6 February 2020
Just Say Yes: 2020 World Conference Keynote Abigail Posner explains why
by: Dan Gold
Business Acumen
How to Develop an Effective Sales Plan 
5 February 2020
How to Develop an Effective Sales Plan
by: Jim Hughes
Business Acumen
Brexit Through the Values Economy Lens 
3 February 2020
Brexit Through the Values Economy Lens
by: Alan Williams
Business Acumen
Why Listening Is a Critical Leadership Capability for Today's Communicators 
28 January 2020
Why Listening Is a Critical Leadership Capability for Today's Communicators
by: Mike Pounsford
Innovation
Get Ready for Blockchain 
27 January 2020
Get Ready for Blockchain
by: Michael Tomko
Business Acumen
How to Communicate Negative News to Internal Teams 
20 January 2020
How to Communicate Negative News to Internal Teams
by: Tom Gerencer
Innovation
Superstore Superstar 
20 January 2020
Superstore Superstar
by: Adam Wren
Business Acumen
All Together Now: LGBTQ+ diversity in the workplace 
13 January 2020
All Together Now: LGBTQ+ diversity in the workplace
by: Natalie Tomko
Business Acumen
How to Handle Underperforming Employees 
13 January 2020
How to Handle Underperforming Employees
by: Frank Hamilton
Innovation
The Power of Vulnerability and the Strength of Imperfection 
13 January 2020
The Power of Vulnerability and the Strength of Imperfection
by: Rod Cartwright
Business Acumen
5 Top Skills for Business Communicators to Master in 2020 
7 January 2020
5 Top Skills for Business Communicators to Master in 2020
by: Sally Parker
Innovation
Media Picks: Books, a podcast and a subscription service 
6 January 2020
Media Picks: Books, a podcast and a subscription service
by: Rebecca Rolfes
Business Acumen
4 Tips for Managing Brexit Communication 
29 December 2019
4 Tips for Managing Brexit Communication
by: Dawn Reiss
Career Roadmap
On Being a Great Communication Adviser and Coach 
29 December 2019
On Being a Great Communication Adviser and Coach
by: Shel Holtz
Career Roadmap
How to Do a New Year's Career Check-in 
25 December 2019
How to Do a New Year's Career Check-in
by: Rochelle Davidson
Business Acumen
8 Tips for Surviving Communication Culture Shock 
16 December 2019
8 Tips for Surviving Communication Culture Shock
by: Michele Meyer
Business Acumen
3 Tips to Thrive as a CEO in a "Woke" World 
16 December 2019
3 Tips to Thrive as a CEO in a "Woke" World
by: Michael Tomko
Business Acumen
3 Key Metrics to Track the Business Case for Communication 
9 December 2019
3 Key Metrics to Track the Business Case for Communication
by: Michael Tomko
Innovation
3 Social Media Trends that Will Define Marketing Strategy in 2020 
3 December 2019
3 Social Media Trends that Will Define Marketing Strategy in 2020
by: Todd Grossman
Business Acumen
How to Continually Build Your Crisis Resilience: A checklist 
25 November 2019
How to Continually Build Your Crisis Resilience: A checklist
by: Caroline Sapriel
Innovation
Why Emotionally Intelligent Communication Can Lead to Higher Profits and Engaged Employees 
19 November 2019
Why Emotionally Intelligent Communication Can Lead to Higher Profits and Engaged Employees
by: Michael Brenner
Business Acumen
Monitoring Employee Conversations: Drawing the line between privacy and protection 
11 November 2019
Monitoring Employee Conversations: Drawing the line between privacy and protection
by: Suzie Blaszkiewicz
Gold Quill
Making Leadership Communication and Engagement Greater at Greater Bank 
11 November 2019
Making Leadership Communication and Engagement Greater at Greater Bank
by: Alison Evans

In late 2016, formal executive communication at Australia's Greater Bank was limited and ad hoc. When benchmarked against the mutual banking industry, key engagement factors were below our competitors and trending downwards.

Gold Quill
Aurecon's Advisory Ambition Campaign 
5 November 2019
Aurecon's Advisory Ambition Campaign
by: Erin Thompson
In July 2017, Aurecon established a global Advisory business to offer strategic and technical advisory services to its clients. These services, and the people implementing them, give Aurecon greater scope to add value, either as a standalone opportunity or when integrated with existing services.
Innovation
3 Ways Big Data Is Changing Communication 
4 November 2019
3 Ways Big Data Is Changing Communication
by: Lisa Beach
Business Acumen
3 Tips for Managing your Company's Communication Strategy During Bankruptcy 
21 October 2019
3 Tips for Managing your Company's Communication Strategy During Bankruptcy
by: Michael Tomko
Gold Quill
Flying High at YVR 
21 October 2019
Flying High at YVR
by: Brock Penner

In June of 2018, Canadian Prime Minister Justin Trudeau announced he would legalize cannabis for recreational use. With only 12.5 weeks to prepare before the law took effect, Vancouver Airport Authority knew it could not wait for enforcement agencies to organize and implement communications.

Business Acumen
How to Communicate, Connect and Collaborate with a Global Workforce 
15 October 2019
How to Communicate, Connect and Collaborate with a Global Workforce
by: Lisa A. Beach
Innovation
How to Use AI in Digital Marketing 
15 October 2019
How to Use AI in Digital Marketing
by: Aimee Laurence
Innovation
The Soon-to-Be New Normal: How artificial intelligence will change corporate communication 
7 October 2019
The Soon-to-Be New Normal: How artificial intelligence will change corporate communication
by: Heather Hayes
Innovation
How to Build a Better Meeting 
1 October 2019
How to Build a Better Meeting
by: Debra Filcman
Innovation
How to Bring Corporate Messaging to Life with Storytelling 
30 September 2019
How to Bring Corporate Messaging to Life with Storytelling
by: Heather Hayes
Business Acumen
Change Is Coming: How to set your organization up for success 
24 September 2019
Change Is Coming: How to set your organization up for success
by: Alison Davis
Innovation
3 Ways to Inspire Others by Finding the Story in Your Data 
24 September 2019
3 Ways to Inspire Others by Finding the Story in Your Data
by: Nancy Duarte
Business Acumen
7 Strategies for Smooth M&A Communication 
17 September 2019
7 Strategies for Smooth M&A Communication
by: Michele Weldon
Innovation
Our Addiction to Acronyms, and What We Can Do About It 
12 September 2019
Our Addiction to Acronyms, and What We Can Do About It
by: Gabrielle Dolan
Business Acumen
Why Leader Messages Are Essential to the Health of Your Organization 
9 September 2019
Why Leader Messages Are Essential to the Health of Your Organization
by: Alison Davis
Gold Quill
BC Hydro's Most Damaging Storm 
9 September 2019
BC Hydro's Most Damaging Storm
by: Brandon Young
On 20 December 2018, just days before the Christmas holidays, a severe windstorm hit the south coast of British Columbia, causing an unprecedented amount of damage to the electricity infrastructure and  the biggest mobilization of people, equipment and material in BC Hyrdo's over...
Innovation
20 Years of PR: A look back (Infographic) 
9 September 2019
20 Years of PR: A look back (Infographic)
by: Mary Shank Rockman
Innovation
Yes, Writing to Customers in Social Media Does Require Special Skills 
26 August 2019
Yes, Writing to Customers in Social Media Does Require Special Skills
by: Leslie O'Flahavan
Innovation
A Guide to Using Weird and Funny Ideas in Your Content Marketing Strategies 
26 August 2019
A Guide to Using Weird and Funny Ideas in Your Content Marketing Strategies
by: Daniela McVicker
Innovation
Is the Language You Use Creating Workplace Stress? 
19 August 2019
Is the Language You Use Creating Workplace Stress?
Business Acumen
How to Change a Company's Culture 
12 August 2019
How to Change a Company's Culture
by: Mark Schumann
Innovation
Employee Communication: Get smarter about email 
12 August 2019
Employee Communication: Get smarter about email
by: Michael DesRochers
Business Acumen
Hot Topic: What's the Business Case for Comms? 
8 August 2019
Hot Topic: What's the Business Case for Comms?
Business Acumen
Building Trust on Shifting Sands: A leader's guide to communicating change 
5 August 2019
Building Trust on Shifting Sands: A leader's guide to communicating change
by: Jack Goodman
Innovation
Educator, Entertainer, Help Desk and Cheerleader: The many hats of a community manager 
5 August 2019
Educator, Entertainer, Help Desk and Cheerleader: The many hats of a community manager
by: Rita Zonius
Innovation
Media Hits: What to read, watch and listen to 
4 August 2019
Media Hits: What to read, watch and listen to
by: Rebecca Rolfes
Business Acumen
How Do We Strengthen 'Soft Skills' in a Global Workplace? 
29 July 2019
How Do We Strengthen 'Soft Skills' in a Global Workplace?
by: Myriam Siftar
Innovation
Could a Crisis Be the Best Thing to Happen to a Business? 
28 July 2019
Could a Crisis Be the Best Thing to Happen to a Business?
by: Heather Astbury
Innovation
In Deep 
24 July 2019
In Deep
by: Jonathan Streetman
Innovation
Are You Agile? 
22 July 2019
Are You Agile?
by: Heather B. Hayes
Innovation
2 in 5 Employees Ignore HR Emails 
22 July 2019
2 in 5 Employees Ignore HR Emails
by: Matt Baglia
Innovation
Why Your Sales Tactics Aren't Working 
22 July 2019
Why Your Sales Tactics Aren't Working
by: Michael Katz
Innovation
4 Data-Driven Email Marketing Strategies for Your Next Campaign 
15 July 2019
4 Data-Driven Email Marketing Strategies for Your Next Campaign
by: Ash Salleh
Business Acumen
3 Types of Stories Every Leader Should Master 
14 July 2019
3 Types of Stories Every Leader Should Master
by: Harrison Monarth
Innovation
All the Way to the Bank 
14 July 2019
All the Way to the Bank
by: Adam Wren
Innovation
The Key to Research? Ask the Right Questions: A Q&A with Sarab Kochhar 
5 June 2019
The Key to Research? Ask the Right Questions: A Q&A with Sarab Kochhar
by: Jessica Burnette-Lemon
Career Roadmap
Top 10 tips for applying for a job, from a communication recruiter 
28 May 2019
Top 10 tips for applying for a job, from a communication recruiter
by: Glenna Cross
Career Roadmap
Sharing your career purpose story 
28 May 2019
Sharing your career purpose story
by: Jane Horan
Innovation
10 trends that should change how communicators work in 2019 
28 May 2019
10 trends that should change how communicators work in 2019
by: Clare DeNicola and Valerie Di Maria
Business Acumen
3 surprising traits of top product managers 
27 May 2019
3 surprising traits of top product managers
Innovation
Is it time to bid social media goodbye? 
27 May 2019
Is it time to bid social media goodbye?
by: Kristina Podnar
Innovation
Rethinking crisis communication 
27 May 2019
Rethinking crisis communication
Business Acumen
Are You Making These Mistakes in Your D&I Communications? 
25 May 2019
Are You Making These Mistakes in Your D&I Communications?
by: Catherine Forman and Lesli Gee
Innovation
Growing User Experience Trends You Need to be Aware of 
25 May 2019
Growing User Experience Trends You Need to be Aware of
by: Donna Howard
Business Acumen
How to Navigate Consumer, Employee or Supply Chain Activism 
23 May 2019
How to Navigate Consumer, Employee or Supply Chain Activism
by: Angie Greving
Business Acumen
CEO Activism: How executives can take sides on social issues 
23 May 2019
CEO Activism: How executives can take sides on social issues
by: Noah Zandan
Gold Quill
ATB Financial Enlists Employees to Change Customer Behavior 
23 May 2019
ATB Financial Enlists Employees to Change Customer Behavior
by: Nekolina Lau
Innovation
Unsuck Your Media Relations Using a Video Pitch 
23 May 2019
Unsuck Your Media Relations Using a Video Pitch
by: Sandy Pell
Innovation
What healthy workplaces can teach us about politics 
21 May 2019
What healthy workplaces can teach us about politics
Business Acumen
4 dimensions of internal influence: Ambassadors, influencers, advocates and followers 
20 May 2019
4 dimensions of internal influence: Ambassadors, influencers, advocates and followers
Business Acumen
Ask these 5 questions when creating a loyalty program 
13 May 2019
Ask these 5 questions when creating a loyalty program
Business Acumen
10 Ways to Proactively Manage Your Reputation 
1 May 2019
10 Ways to Proactively Manage Your Reputation
by: Heath Applebaum
Innovation
Preparing for the brave new world of leadership 
29 April 2019
Preparing for the brave new world of leadership
Business Acumen
5 best marketing principles for brand awareness 
22 April 2019
5 best marketing principles for brand awareness
Business Acumen
Boeing's unending PR crisis 
22 April 2019
Boeing's unending PR crisis
Career Roadmap
A career development framework for managers, leaders and coaches 
22 April 2019
A career development framework for managers, leaders and coaches
Innovation
Impactful Intranets: For Better Content, Be Purposeful, Be Brief and Be Insightful 
15 April 2019
Impactful Intranets: For Better Content, Be Purposeful, Be Brief and Be Insightful
Innovation
How virtual reality is set to affect every industry 
15 April 2019
How virtual reality is set to affect every industry
Business Acumen
Savvy ways to protect yourself from alternative facts 
8 April 2019
Savvy ways to protect yourself from alternative facts
Business Acumen
Why LGBTQ diversity is important for PR and marketing 
8 April 2019
Why LGBTQ diversity is important for PR and marketing
Innovation
There's no "q" in penguin 
8 April 2019
There's no "q" in penguin
Innovation
Voice Search Optimization (VSO): Digital PR's new frontier 
4 April 2019
Voice Search Optimization (VSO): Digital PR's new frontier
by: Falk Rehkopf
Gold Quill
'Let's Clean the Rivers' Turns a Business Challenge into a Successful Sustainability Campaign 
1 April 2019
'Let's Clean the Rivers' Turns a Business Challenge into a Successful Sustainability Campaign
by: Nina Tomasin Bolcar
Innovation
How AI Will Build Smarter Communication 
1 April 2019
How AI Will Build Smarter Communication
by: Krista Davidson
Gold Quill
White paper: Gold Quill Award-winner helps create an effortless customer experience 
28 March 2019
White paper: Gold Quill Award-winner helps create an effortless customer experience
by: Terri Naude and Clint Payne
Innovation
Communication lessons from the U.S. women's national soccer team 
26 March 2019
Communication lessons from the U.S. women's national soccer team
by: John Gillis Jr.
Innovation
Using artificial intelligence to enhance leadership communication 
26 March 2019
Using artificial intelligence to enhance leadership communication
by: Noah Zandan
Business Acumen
Building a stronger company with diversity and inclusion: #CommChat recap 
25 March 2019
Building a stronger company with diversity and inclusion: #CommChat recap
Business Acumen
Get off the sidelines and into the game 
18 March 2019
Get off the sidelines and into the game
by: Jim Shaffer, IABC Fellow
Innovation
5 technology trends that are changing business communication 
18 March 2019
5 technology trends that are changing business communication
Innovation
What Mounting Cybersecurity Threats Mean for Your Business 
18 March 2019
What Mounting Cybersecurity Threats Mean for Your Business
Business Acumen
Write a purpose statement, not a mission statement 
11 March 2019
Write a purpose statement, not a mission statement
Innovation
10 ways to generate high-impact media coverage 
11 March 2019
10 ways to generate high-impact media coverage
Innovation
The science of meetings 
11 March 2019
The science of meetings
Business Acumen
How to Craft an Informative, Actionable and Measurable Conversation About Inclusion and Diversity 
5 March 2019
How to Craft an Informative, Actionable and Measurable Conversation About Inclusion and Diversity
by: Rachel Wade
Business Acumen
Are You Making These Mistakes in Your D&I Communications? 
5 March 2019
Are You Making These Mistakes in Your D&I Communications?
by: Catherine Forman and Lesli Gee
Business Acumen
Why Diversity in the Workplace Pays Dividends 
5 March 2019
Why Diversity in the Workplace Pays Dividends
by: Tasneem Chopra
Business Acumen
Corporate culture: #CommChat recap 
26 February 2019
Corporate culture: #CommChat recap
Innovation
How great communication can align companies 
26 February 2019
How great communication can align companies
Business Acumen
3 ways to motivate millennials in the workplace 
18 February 2019
3 ways to motivate millennials in the workplace
Business Acumen
3 perspectives to every story: How leaders can get to the truth of workplace conflicts 
18 February 2019
3 perspectives to every story: How leaders can get to the truth of workplace conflicts
Innovation
10 trends that should change how communicators work in 2019 
18 February 2019
10 trends that should change how communicators work in 2019
Business Acumen
Fuel productivity and motivate your team through communication 
11 February 2019
Fuel productivity and motivate your team through communication
Business Acumen
A 4-step cycle for strengthening your company culture 
11 February 2019
A 4-step cycle for strengthening your company culture
by: Jonathan Hanwit
Innovation
Best practices for mobile employee communication and engagement success: A Q&A with Amy Jenkins 
11 February 2019
Best practices for mobile employee communication and engagement success: A Q&A with Amy Jenkins
Business Acumen
Be Credible, Be Consistent: Advice for CEOs on advocating for causes 
5 February 2019
Be Credible, Be Consistent: Advice for CEOs on advocating for causes
Business Acumen
When Brands, and Leaders, Get Political 
5 February 2019
When Brands, and Leaders, Get Political
Gold Quill
'Be a Good Wingman' Tackles Impaired Driving 
5 February 2019
'Be a Good Wingman' Tackles Impaired Driving
Business Acumen
Your Brand, Your Stand: 5 steps to prepare for societal crises 
4 February 2019
Your Brand, Your Stand: 5 steps to prepare for societal crises
Business Acumen
2019 Edelman Trust Barometer places focus on employee communication, chance for strategic dialogue 
28 January 2019
2019 Edelman Trust Barometer places focus on employee communication, chance for strategic dialogue
by: Jonathan Champ
Innovation
What's your secret weapon? 
28 January 2019
What's your secret weapon?
Business Acumen
Keep women working: Put structure around flexibility requests 
21 January 2019
Keep women working: Put structure around flexibility requests
Innovation
Give advocates what they need to trumpet your brand 
21 January 2019
Give advocates what they need to trumpet your brand
Innovation
Digging deeper into Gillette's "We Believe" campaign 
21 January 2019
Digging deeper into Gillette's "We Believe" campaign
Business Acumen
Your first employee may be your most loyal employee 
15 January 2019
Your first employee may be your most loyal employee
Career Roadmap
4 networking New Year's resolutions for mothers searching for a flexible job 
15 January 2019
4 networking New Year's resolutions for mothers searching for a flexible job
Innovation
From automation to unified analytics: What 2019 has in store for communicators 
15 January 2019
From automation to unified analytics: What 2019 has in store for communicators
Business Acumen
A Free Press Needs Allies 
7 January 2019
A Free Press Needs Allies
Business Acumen
Supporting Free Expression Is Good for Business 
7 January 2019
Supporting Free Expression Is Good for Business
Gold Quill
'Stop and Think Before You Act' Campaign Saves Lives 
7 January 2019
'Stop and Think Before You Act' Campaign Saves Lives
Podcasts
Defining the Future of Work With USC Annenberg’s Fred Cook 
24 September 2024
Defining the Future of Work With USC Annenberg’s Fred Cook
by: Fred Cook and Matt Tidwell, Ph.D., APR

In the latest PodCatalyst episode, Matt Tidwell and Fred Cook discuss how remote and hybrid work are transforming corporate culture, management dynamics, and training gaps for early career professionals.

Business Acumen
The Power of Communication on the Frontlines: A Call to Action for Crisis Management 
24 September 2024
The Power of Communication on the Frontlines: A Call to Action for Crisis Management
by: Jessica Nuñez

The Uvalde tragedy revealed how poor communication can escalate a crisis. Discover key steps to build a proactive, transparent crisis communication plan that fosters trust, accountability and resilience in high-pressure situations.

Business Acumen
Be Aware and Prepared: Emergency Management Preparedness for Communicators 
18 September 2024
Be Aware and Prepared: Emergency Management Preparedness for Communicators
by: Caterina Valentino, Ph.D., MBA, MPA

Shift from reactive crisis management to proactive emergency management within your organization. Learn how communication, coordination and collaboration within a structured framework can improve your disaster response and recovery.

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