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Business Acumen
The Power of Communication on the Frontlines: A Call to Action for Crisis Management
24 September 2024
The Power of Communication on the Frontlines: A Call to Action for Crisis Management
by: Jessica Nuñez

The Uvalde tragedy revealed how poor communication can escalate a crisis. Discover key steps to build a proactive, transparent crisis communication plan that fosters trust, accountability and resilience in high-pressure situations.

Business Acumen
Be Aware and Prepared: Emergency Management Preparedness for Communicators
18 September 2024
Be Aware and Prepared: Emergency Management Preparedness for Communicators
by: Caterina Valentino, Ph.D., MBA, MPA

Shift from reactive crisis management to proactive emergency management within your organization. Learn how communication, coordination and collaboration within a structured framework can improve your disaster response and recovery.

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Business Acumen
4 Competencies Communication Professionals Need to Win 
2 March 2021
4 Competencies Communication Professionals Need to Win
by: Jim Shaffer

In a little more than 35 years, I’ve learned a thing or two about what makes communication practitioners successful. 

Business Acumen
Everyday Ethics and the Hospitality Industry 
24 February 2021
Everyday Ethics and the Hospitality Industry
by: Nigel Glennie

Promoting ethical behavior is a unique responsibility of professional communicators. 

Business Acumen
What Is the Future of Communication? 
23 February 2021
What Is the Future of Communication?
by: Wayne Aspland and Zora Artis, GAICD, SCMP

What is the future of the communication function in our rapidly transforming world?

Business Acumen
DEI Are Equal Partners at the Dance: Why Diversity, Equity and Inclusion Are Essential 
23 February 2021
DEI Are Equal Partners at the Dance: Why Diversity, Equity and Inclusion Are Essential
by: Monique Jozwiakowski, Prosci® CP

DEI is among the greatest opportunities for communicators who want to truly effect change and unite our personal humanity with our workplace humanity.

Business Acumen
COVID Vaccines: What Role Will Your Organization Play? 
16 February 2021
COVID Vaccines: What Role Will Your Organization Play?
by: Gary Spondike

As you start communicating with your workforce about the COVID vaccine, here are some things to keep in mind.

Business Acumen
IABC Ethics in A Box 
16 February 2021
IABC Ethics in A Box
by: Dianne Chase

IABC created the “Ethics in a Box” Workshop as a toolkit to help IABC members and other communication professionals in learning how best to address ethical dilemmas and focus on the critical conversations increasingly impacting our profession.

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