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Business Acumen
3 Key Metrics to Track the Business Case for Communication 
9 December 2019
3 Key Metrics to Track the Business Case for Communication
by: Michael Tomko
Innovation
3 Social Media Trends that Will Define Marketing Strategy in 2020 
3 December 2019
3 Social Media Trends that Will Define Marketing Strategy in 2020
by: Todd Grossman
Business Acumen
How to Continually Build Your Crisis Resilience: A checklist 
25 November 2019
How to Continually Build Your Crisis Resilience: A checklist
by: Caroline Sapriel
Innovation
Why Emotionally Intelligent Communication Can Lead to Higher Profits and Engaged Employees 
19 November 2019
Why Emotionally Intelligent Communication Can Lead to Higher Profits and Engaged Employees
by: Michael Brenner
Business Acumen
Monitoring Employee Conversations: Drawing the line between privacy and protection 
11 November 2019
Monitoring Employee Conversations: Drawing the line between privacy and protection
by: Suzie Blaszkiewicz
Gold Quill
Making Leadership Communication and Engagement Greater at Greater Bank 
11 November 2019
Making Leadership Communication and Engagement Greater at Greater Bank
by: Alison Evans

In late 2016, formal executive communication at Australia's Greater Bank was limited and ad hoc. When benchmarked against the mutual banking industry, key engagement factors were below our competitors and trending downwards.

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Gold Quill
Cybersecurity: Making One City More Resilient With a Gold Quill Mindset 
9 September 2024
Cybersecurity: Making One City More Resilient With a Gold Quill Mindset
by: Gordon Laird

Faced with rising cybercrime, the City of Calgary launched an innovative cybersecurity training for 17,000 employees, using playful tactics and IABC Gold Quill strategies. Discover how a creative approach built a human firewall against cyber threats.

Gold Quill
People-driven Success: Lessons From a Landmark Campaign 
6 August 2024
People-driven Success: Lessons From a Landmark Campaign
by: Zach Zimmel

Explore how human stories and authentic connections fueled the '75 Years of Belonging' campaign for Community Living Toronto, achieving remarkable success and community impact.

Gold Quill
Gold Quill Spotlight: Helping Farmers Look Up and Live 
16 July 2024
Gold Quill Spotlight: Helping Farmers Look Up and Live
by: Heather Johnson, CMP

SaskPower, Saskatchewan’s primary electricity provider, launched a farm safety campaign to protect its customers from the dangers of electricity. Discover how they significantly increased safety awareness and practices among farmers.

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