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Business Acumen

2 March 2021
A Historic Lesson in Crisis Communications
by: Jessica Nunez

It's rare, but Texas has had some brutal winter storms that caused death, disaster and destruction throughout the state. The recent “snowpocalyspe” provided a historic lesson in what to do and what not to do in a crisis.

Business Acumen

2 March 2021
4 Competencies Communication Professionals Need to Win
by: Jim Shaffer

In a little more than 35 years, I’ve learned a thing or two about what makes communication practitioners successful.

Podcasts

26 February 2021
PodCatalyst Episode 4: Gallagher’s State of the Sector Report
by: Ben Reynolds

IABC Executive Director Peter Finn dives into the 2021 State of the Sector report from Gallagher with Ben Reynolds.

Innovation

24 February 2021
Communicators as the Ultimate Integrators of the Human Experience
by: Donna Itzoe

The IABC Trends Watch Task Force identified and researched six key trends shaping communication in 2021 and beyond. This article presents research about how communicators are the drivers who integrate the human experience into a business or community mission, initiative or day-to-day operations.

Business Acumen

24 February 2021
Everyday Ethics and the Hospitality Industry
by: Nigel Glennie

Promoting ethical behavior is a unique responsibility of professional communicators.

Business Acumen

23 February 2021
What Is the Future of Communication?
by: Wayne Aspland and Zora Artis, GAICD, SCMP

What is the future of the communication function in our rapidly transforming world?

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Gold Quill

9 September 2024
Cybersecurity: Making One City More Resilient With a Gold Quill Mindset
by: Gordon Laird

Faced with rising cybercrime, the City of Calgary launched an innovative cybersecurity training for 17,000 employees, using playful tactics and IABC Gold Quill strategies. Discover how a creative approach built a human firewall against cyber threats.

Gold Quill

6 August 2024
People-driven Success: Lessons From a Landmark Campaign
by: Zach Zimmel

Explore how human stories and authentic connections fueled the '75 Years of Belonging' campaign for Community Living Toronto, achieving remarkable success and community impact.

Gold Quill

16 July 2024
Gold Quill Spotlight: Helping Farmers Look Up and Live
by: Heather Johnson, CMP

SaskPower, Saskatchewan’s primary electricity provider, launched a farm safety campaign to protect its customers from the dangers of electricity. Discover how they significantly increased safety awareness and practices among farmers.