Diversity, equity and inclusion are critical components of every organization’s culture. It is complex and rapidly evolving. Get inspiration and advice to ensure you are not falling into potentially offensive cliché traps that can backfire on your employee trust, customer perception and...

 

In January 2023, Shel Holtz and four IABC Fellows gathered for a conversaton about the value of GCCC® certification. 

 

Rather than debate whether generative AI should play a role in our work, as professional communicators we would be far better served by debating how we should use it.

 

How do you take advantage of microcopy? Tiffany Markman explains six strategies to enhance the brand experience.

 

Check out these ethics resources to reacquaint yourself with some of the challenges and successes your peers are experiencing, along with guidelines to keep you up to date.

 

From ethics to staffing shortages to technology transitions and the patient experience, review these trends in healthcare communications.