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Crisis Management Lessons From the U.S. Capitol Takeover
Business Acumen | 13 January 2021
Crisis Management Lessons From the U.S. Capitol Takeover
by: Edward Segal

The siege that took place at the U.S. Capitol on 6 January captured global attention, as the world watched a mob storm the building while members of Congress fled to safety. Though multiple investigations into this historic moment are underway, there are several immediate lessons to be learned from government officials and business leaders alike.

In an article on Forbes.com, IABC Member Edward Segal details several important crisis management lessons that business leaders can glean from this event, from adequate planning and preparation, to consistent and accurate communication, having a post-action plan and more. Learn more in his article, “Takeover Of U.S. Capitol Provides Crisis Management Lessons For Business Leaders.”


Edward Segal
Business Acumen
The Power of Communication on the Frontlines: A Call to Action for Crisis Management 
24 September 2024
The Power of Communication on the Frontlines: A Call to Action for Crisis Management
by: Jessica Nuñez

The Uvalde tragedy revealed how poor communication can escalate a crisis. Discover key steps to build a proactive, transparent crisis communication plan that fosters trust, accountability and resilience in high-pressure situations.

Business Acumen
Be Aware and Prepared: Emergency Management Preparedness for Communicators 
18 September 2024
Be Aware and Prepared: Emergency Management Preparedness for Communicators
by: Caterina Valentino, Ph.D., MBA, MPA

Shift from reactive crisis management to proactive emergency management within your organization. Learn how communication, coordination and collaboration within a structured framework can improve your disaster response and recovery.

Business Acumen
The Power of Influence: Shaping Our Lives, Workplaces and Culture 
16 September 2024
The Power of Influence: Shaping Our Lives, Workplaces and Culture
by: Charlene SanJenko

Influence impacts everything from our daily self-talk to the way leaders like Beyoncé and Simone Biles shape culture. Learn how effective communication at personal, team and societal levels can create lasting, positive change.

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